I started hosting with them a few days ago, because it was a great deal.
I had a few issues which actually turned out to be a problem with godaddy not the vps. I don't think Austin ever sleeps. No matter what time of day or night (2am est) He answers the tickets within 5 mins. I have never got that kind of support in the last 10 years.
I am impressed great company so far
I agree the downtime is nill, but since last two days my VPS connection is breaking down, since I am using cloudflare so randomly I am getting 522 error, I logged in for support and found that they are having network issue in Dallas data center so opened support ticket but I have not got any reply and it is happening for last two days, earlier there was no problem and everything was running very smooth.
Thank you to have shared your experience!
I'm using their VPS plan for test only from almost 5 months and it worked well for a while.
Now it's quite slow and the support team take hours (+12 for the current one) to reply to the ticket.
█ Andrea - HostMada - Since 2013
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