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  1. #1
    Join Date
    Feb 2005
    Location
    Kalamazoo, MI
    Posts
    1,146

    Technical Support Rep - Colorado Springs, CO or Remote | Part- or Full-time

    Technical Support Representatives staff our 24/7/365 help desk. Their #1 priority is providing our customers with exceptional customer service and support on a daily basis. Going above and beyond is not an option at JaguarPC it is an expectation. Along with having technical proficiency, Technical Support Representatives must poses an attitude and personality that makes them suited to work with others and exceed their expectations.

    Starting pay varies by skill set and experience. A Technical Support Representative with over a year of experience can expect to start out making $13.00 - $17.00 per hour plus performance bonuses.

    Technical Support Representative Basics:

    • Excellent customer service skills. Exceeding customers expectations is our standard not an exception.
    • Excellent written and spoken English.
    • Must be able to perform under pressure
    • Must be able to multi-task
    • Must be familiar with Apache, PHP, MySQL, shell, email (POP3/IMAP/SMTP), FTP, DNS and CSF.
    • Must be familiar with cPanel & Plesk
    • OnApp, Virtuozzo, Direct Admin & Windows Experience preferred
    • Troubleshoot and solve a wide range of customer support issues from basic to complex
    • Excellent problem solving skills
    • One year previous experience preferred


    Perks:

    • Great working environment (we play hard)
    • Competitive Pay
    • Performance Bonuses - Earn $150.00 to $500 Extra Per Month!
    • Flexible Scheduling - Up to 23 Days off a year
    • Free Hosting Account
    • No Travel
    • Work From Home


    Apply Now!

    About JaguarPC:

    If you enjoy a fast-paced environment with ample opportunity for growth, JaguarPC is looking for you! We offer competitive salaries with a comprehensive benefits package. This is your chance to join a rapid growing and well established company with sound morales and integrity. If your only looking for a paycheck this probably isn't the place for you. However if you want a challenging and very rewarding career JaguarPC is the answer.

    Headquartered in Colorado Springs, CO we offer both onsite and remote positions in all openings. We provide a relaxed environment, comfortable dress code, and comprehensive screening and training programs. It is our staff that has made us the success story we are today. For that reason we take great pride in our reputation, staff, and the unique skill set of each individual we bring into the family.

    Note: No outsourcing companies will be considered.
    Synersis Media | Boutique Technology Marketing Agency

  2. #2
    Hi Zach,

    I have emailed you about this post.

  3. #3
    Join Date
    Jun 2006
    Location
    Tewksbury, MA
    Posts
    221
    Hello,

    I have submitted an application. Thank you for your consideration!
    Brandon Long | https://brandonlong.me/
    Just a guy with a brain.

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