I recently left myhosting because the service and support were utterly dreadful. In fact, I could write a book's worth about how dreadful they were, but I don't want to waste time and bandwidth.
They kept breaking my photo-gallery and the outages were frequent and lengthy.
So I started using PingdomAlert and discovered that I was getting outages every day! (The ********!!)
I wanted to get REAL info on a decent host, because the web is riddled with all these crappy, fake "top ten best hosts" sites.
Careful browsing in here revealed EuroVPS to be a candidate, so I tried them.
The main thing for me was to get my photo-gallery fixed and running, but it's *Gallery 3, and I am technically deficient in the extreme
*(Gallery 3 is great if you are a technical GENIUS. But if you know jack about technical stuff, it's a nightmare!!)
Very fortunately, EuroVPS support staff very, very patiently fixed it, despite the fact they were under no obligation to do so. (It's thrid-party software and not their responsibility.)
My gallery has been a lot of work over two years, garnering 140,000 hits along the way, so it was real heartache to consider the thing might be dead forever
Of course, it's too early to say how good EuroVPS is, cos I've only been with them for about a week.
But so far, the support team has been nothing but excellent
Most of you probably know this already, but myhosting is unbelievably bad, and should be avoided like the plague!
I will keep an eye on Pingdom, then.
Is there a better way of checking for outages?
While pinging can indicate some level of availability it can show your site as unavailable when it really is. This can happen for a variety of reasons but chalk it up to all the stuff between your ping computer and your VPS.
As for monitoring, you can look at your logs. If you are busy and see gaps then what happened? Ask your host to explain.
I suggest that you install a graphic utility like Munin Service Monitor, and you can visually see many how things are operating. At first you may not understand all the graphs, but you can slowly google them and learn what they indicate. Besides, even not knowing what a graph means exactly, you would be right to worry if a certain pattern, suddenly changed. A log size that jumps or goes flat can be a good indicator that something happened.
I'll be careful to check out Munin Service Monitor.
It's really great when people bother to help other people.
So much nicer than stupid people flaming cos they got nothing better to do...
This forum gets better everyday
Thanks, again, gPowerHost - I know nothing, but I can (slowly) learn
Oh, despite the fact that I have left myhosting and my account is now null, they are still spamming my inbox several times a day, telling me that my account payment is overdue.
You are very welcome. You are a important participant on this forum as well. You know plenty and are smart enough to ask. You bet I spend a great deal of time researching issues on forums to solve my daily list of tasks. So I'm helped all the time. I'm honored to pay back.
As for the spam/billing issue, just make sure you look into it and you followed the TOS and their way to cancel. It could come back to bite you.
All the best!
Last edited by gPowerHost; 10-29-2013 at 03:06 PM.