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Thread: BitAccel Gone?

  1. #1
    Join Date
    Aug 2007
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    BitAccel Gone?

    Ever since about the beginning of the month, my VPS (Buffalo, NY I think?) has been timing out more and more every week.
    This last week my phone has been blowing up with SMS messages about the IP address going down 10 - 13 times a day.
    My VPS has been completely down since around 9:00AM CST this morning. At that time I was able to access BitAccel's support page, but when I created a ticket, it just returned to the ticket screen (didnt actually make a ticket). Entered another ticket, and hitting submit the screen goes back to the main support page and I have 0 tickets open.
    No twitter updates for about a month.

    Now their main web site has been down all evening.

    Another VPS company down the tubes?

    www.bitaccel.com
    Last edited by desynced; 10-23-2013 at 11:33 PM.

  2. #2
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    Not heard of them, but now I can't even check them out!

    Cloudflare error 502.

  3. #3
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    Do they have any phone for you to call them?

    Specially 4 U
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  4. #4
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    Quote Originally Posted by net View Post
    Do they have any phone for you to call them?
    Sadly, it doesnt look like it.

    http://webcache.googleusercontent.co...&ct=clnk&gl=us

  5. #5
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    Quote Originally Posted by iexo View Post
    Not heard of them, but now I can't even check them out!

    Cloudflare error 502.
    Oh that's new! Chrome has been timing out, but that CloudFlare error is new since I last checked.

  6. #6
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    http://coreymanshack.me/ (owner) - also error 502.

  7. #7
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    It sounds like the node was having a flood if anything.

    Francisco

  8. #8
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    Quote Originally Posted by iexo View Post
    http://coreymanshack.me/ (owner) - also error 502.
    How hard is it to update Nginx?

    Quote Originally Posted by coreymanshack homepage
    502 Bad Gateway
    nginx/0.7.67
    0.7.67 was released on June 15 2010.

  9. #9
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    Mr Manshack!

  10. #10
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    Aug 2007
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    Well, looks like they got their site back up and Manshock was able to get his site back online, meanwhile his customers are still down. The VPS control panel errors out when trying to connect to the node. I guess it's time to move on.
    Last edited by desynced; 10-24-2013 at 11:34 AM.

  11. #11
    Join Date
    Jul 2012
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    842
    I just checked my BitAccel VPS. It has been up for 9 days. That matches the amount time since I rebooted it manually after some tests.

    I logged into the BitAccel control panel for my VPS, and it is working too.
    Last edited by vps_newbie; 10-24-2013 at 05:41 PM.

  12. #12

    huh?

    My bitaccel VPS is/was on the NY3 server. It has been down for over 24 hours now.

    I just noticed that it is no longer showing up on the stats page. Just refreshed that page and I noticed that the other Buffalo NY servers can no longer be reached.

  13. #13
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    Quote Originally Posted by beanne View Post
    My bitaccel VPS is/was on the NY3 server. It has been down for over 24 hours now.

    I just noticed that it is no longer showing up on the stats page. Just refreshed that page and I noticed that the other Buffalo NY servers can no longer be reached.
    We are having an issue with our provider on NY3 and are working to get it resolved. We will update everyone as we hear from them as soon as possible.



    Edit: Apparently all of NY has ports shut off now even though the issue is just with the NY3 server.
    http://www.bitaccel.com/ - High resource vps hosting and vps resellers.

  14. #14
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    Quote Originally Posted by domainbop View Post
    How hard is it to update Nginx?



    0.7.67 was released on June 15 2010.
    Hi domainbop, we use the nginx in the repo. Thanks.
    http://www.bitaccel.com/ - High resource vps hosting and vps resellers.

  15. #15
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    Aug 2007
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    Quote Originally Posted by BA-Corey View Post
    We are having an issue with our provider on NY3 and are working to get it resolved. We will update everyone as we hear from them as soon as possible.



    Edit: Apparently all of NY has ports shut off now even though the issue is just with the NY3 server.
    So instead of paying your bandwidth overage fees (overselling much?), you just let your customers sit without the VPS they paid for? I guess since you know you have a lot of peeved customers that are more than likely going to leave, no reason to rush and get the server back online till your next billing cycle.

    (FYI: Get dedicated servers or colocation with unmetered ports.)

  16. #16
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    Quote Originally Posted by desynced View Post
    So instead of paying your bandwidth overage fees (overselling much?), you just let your customers sit without the VPS they paid for? I guess since you know you have a lot of peeved customers that are more than likely going to leave, no reason to rush and get the server back online till your next billing cycle.

    (FYI: Get dedicated servers or colocation with unmetered ports.)
    This is not the case desynced, service has now been restored. Thank you all for your patience. We will be working on a permanent solution to this issue.
    http://www.bitaccel.com/ - High resource vps hosting and vps resellers.

  17. #17
    Join Date
    Aug 2007
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    61
    Since they've came back up, I havent had one SMS message about my VPS timing out (http and ping). Dont know what happened between the time the ports were disabled and now, but it's nice it went from A LOT from the week before the ports were disabled to none. Hope it keeps up.
    Last edited by desynced; 10-27-2013 at 01:13 PM.

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