I need a decent solution that possibly offers cloud.
what you need is not cloud! you need a good provider. Something that don't offer unlimited everything for few bucks is a good place to start with.
Last edited by SkyNetHosting; 10-24-2013 at 11:16 PM.
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Have you contacted your provider to see what is happening?
I hope you have a habit of keeping backups of your websites, just in case anything goes wrong and your data becomes irreversibly irretrievable.
As others have mentioned, a host offering "unlimited" of something usually raises some flags which you should be duly concerned about. It may feel good to have a service with unlimited resources, however there is just a much higher risk of resources being oversold on their servers and this will always lead to performance issues.