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  1. #1

    Levelhosting Contact Non-Existant

    Anyone else having issues contacting Levelhosting? My ticket from Friday has not been answered and they have not returned the voicemails I left.

  2. #2
    Join Date
    May 2012
    Try looking up the WHOIS contact information to see if you can get any further. If not they will likely chime in on this thread eventually. - Shared.Reseller.VPS.Dedi.Colo
    Solid Canadian & US network, 24.7.365 support, 100% owned & maintained

  3. #3
    Join Date
    Dec 2011
    Surrey, BC
    Was it a billing/sales inquiry or support related?

  4. #4
    Join Date
    Feb 2010
    As a host that deals with duplicate tickets sometimes although its quite frustrating to see, it does help catch my eye. Try sending in another ticket?

    If it was billing related, they probably didn't man the helpdesk over the weekend. If its tech support related, try sending in a new ticekt for their ticket notifcation system to go off.
    10 Gigs Hosting | We heart our customers
    Robust Litespeed Hosting without the Overhead ★

  5. #5
    Join Date
    Nov 2011
    United States
    My amusement is that they claim to have 15-30 minute response times however my tickets often go hours without a response......

    I just bump the ticket after an hour and they finally work it.

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