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  1. #1

    Alternatives to WHMCS

    Hey all,

    What suggestions do you have for replacing WHMCS?

    I've seen a few threads about how is ClientExec versus WHMCS, but rather than limit the thread to a specific software package, how about all potential WHMCS replacements?

    Thanks!
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  2. #2
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    Blesta and Ubersmith are other alternatives.
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  3. #3
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    I am leaning towards Clientexec. New version is coming, and looks nice.

  4. #4
    You can see the list of all hosting automation softwares on http://www.webhostingtalk.com/wiki/B...ation_software
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  5. #5
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    1. Clientexec
    2. Hostbill
    3. Ispsystem
    4. Ubersmith
    5. WHMCS
    6. Blesta
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    Have read quiet a good reviews about Ubersmith but not sure if they have Integration modules for Solusvm. Even we are looking for a replacement.

  7. #7
    Quote Originally Posted by dhcart View Post
    You can see the list of all hosting automation softwares on http://www.webhostingtalk.com/wiki/B...ation_software
    Thanks, this is a good list.

    Ok, how about a new question, if you have switched away from WHMCS, who did you choose, and why?

    I'm just exploring options, as I'm sure other companies are as well.
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  8. #8
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    I'm torn by CE 5.0 and Blesta. AFAIK, there is no WHMCS --> CE conversion tool yet. There is for Blesta. I'm sure @CW Mike will be here soon to share his love for Blesta

  9. #9
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    Quote Originally Posted by Gualter View Post
    1. Clientexec
    2. Hostbill
    3. Ispsystem
    4. Ubersmith
    5. WHMCS
    6. Blesta
    I'm deciding between those two at the moment.
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  10. #10
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    Quote Originally Posted by rits View Post
    I'm deciding between those two at the moment.
    Good choices.
    Maybe you want wait 20 days more, and test the ClientExec v5 :-)
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  11. #11
    Currently I am looking towards Clientexec waiting for the new version.

  12. #12
    Quote Originally Posted by UH-Bobby View Post
    Ok, how about a new question, if you have switched away from WHMCS, who did you choose, and why?
    This can be different as your requirements. But if you are looking for many advanced features when AWBS can be a good choice.
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  13. #13
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    Gotta say, ClientExec v5 is looking quite tasty at the moment. Can't wait till it's properly released!
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  14. #14
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    Quote Originally Posted by Karl_CLOOK View Post
    Gotta say, ClientExec v5 is looking quite tasty at the moment. Can't wait till it's properly released!
    Where can we see demo for v5?

    Thanks
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  15. #15
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    CE looks good but the functionality just isn't there when compared to WHMCS.

    I don't see us moving from WHMCS any time soon, they do need to pull themselves together and get to work on a professional external audit but unlike some of the others they have the funds to do so. In the meantime our WAF can keep sending us alerts and blocking malicious users.
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  16. #16
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    Quote Originally Posted by Ethernet Servers View Post
    I'm torn by CE 5.0 and Blesta. AFAIK, there is no WHMCS --> CE conversion tool yet. There is for Blesta. I'm sure @CW Mike will be here soon to share his love for Blesta
    I honestly don't understand how you could be torn between the two. While I can appreciate Blesta for their position in the market, their software is not as robust as other billing systems, and lacks modules.

    And ClientExec does have a migration tool.

    I know we will be keeping an eye out on ClientExec. Really need to get off WHMCS. We have been with them since almost the beginning, but this has to be the last straw for us. After MANY MANY issues in relation to security, it's come time to move on.
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  17. #17
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    Modules aren't a concern of mine. I don't bog down my installations with them. Blesta has all of the modules I need. I need PayPal, cPanel & SolusVM -- nothing more.

    I did read that there wasn't a merging tool, I didn't look into that claim any further, though. Thanks for letting me know is one, though

    Quote Originally Posted by VN-Ken View Post
    I honestly don't understand how you could be torn between the two. While I can appreciate Blesta for their position in the market, their software is not as robust as other billing systems, and lacks modules.

    And ClientExec does have a migration tool.

    I know we will be keeping an eye out on ClientExec. Really need to get off WHMCS. We have been with them since almost the beginning, but this has to be the last straw for us. After MANY MANY issues in relation to security, it's come time to move on.

  18. #18
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    Quote Originally Posted by VN-Ken View Post
    I honestly don't understand how you could be torn between the two. While I can appreciate Blesta for their position in the market, their software is not as robust as other billing systems, and lacks modules.

    And ClientExec does have a migration tool.

    I know we will be keeping an eye out on ClientExec. Really need to get off WHMCS. We have been with them since almost the beginning, but this has to be the last straw for us. After MANY MANY issues in relation to security, it's come time to move on.
    Blesta also has a migration tool and they will release soon a new version which migrates a lot more (services/packages) than the current one.
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  19. #19
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    Quote Originally Posted by Ethernet Servers View Post
    Modules aren't a concern of mine. I don't bog down my installations with them. Blesta has all of the modules I need. I need PayPal, cPanel & SolusVM -- nothing more.

    I did read that there wasn't a merging tool, I didn't look into that claim any further, though. Thanks for letting me know is one, though
    That's awesome that Blesta has the modules you need. We utilize onApp, so unfortunately Blesta isn't an option .

    I don't think they have a module for a payment gateway we utilize as well.

    Glad that it works for you though

    And per an e-mail I got yesterday from CE, they have a migration tool. It could be a new tool, dunno

    Kenneth,

    Sorry that might of not been the best list to provide to you, here are
    the actual export functions used in the script that show what is being
    imported.

    public function exportDomains ()
    public function exportHosting ()
    public function exportHostingAddons ()
    public function exportInvoices ()
    public function exportInvoicesEntries ()
    public function exportPackages ()
    public function exportPackagesAddons ()
    public function exportPackagesAddonsOptions ()
    public function exportPackagesGroups ()
    public function exportUsers ()
    public function exportServers ()
    public function exportDepartments()
    public function exportTickets()
    public function exportTicketLogs()
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  20. #20
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    Really we also tested Blesta, however, was a nightmare.
    Nothing makes sense, maybe I could be wrong, we gave him the benefit of the doubt for the future.
    For now HB work fine, but as the company is unstable, we are eyeing the clientexec, seems to have everything what we are looking for :-)
    Sorry Blesta fans.
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  21. #21
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    Quote Originally Posted by UH-Bobby View Post
    Hey all,

    What suggestions do you have for replacing WHMCS?

    I've seen a few threads about how is ClientExec versus WHMCS, but rather than limit the thread to a specific software package, how about all potential WHMCS replacements?

    Thanks!
    We was looking at ClientExec and looking at there forums they seem to have a mixed response being 2nd in line with WHMCS makes them a popular attraction but the same again your paying for ioncube files which under the bonnet could yield the same crap as WHMCS. So we took the logical move where smoke and mirrors are non although the feature set is less but the main core to build something off after my initial review seems completely excellent there plugin setup seems a piece of cake for anyone wanting to release a couple. The source code is RIGHT there in your eyes although I don't recommend adding any old crap to it but you know pay them to do some custom edits for you or something or even start creating whole new themes with font editers from the admin end. I can see Blesta becoming really powerful once some more plugins get released it's still a puppy but the great dane of billing sytems (WHMCS) needs putting down.

  22. #22
    I know that there are quite a few individuals here who think ClientExec is lacking in comparison to WHMCS and that may be true, but will all of the security breaches CE is looking like a more attractive option. We started on ClientExec and migrated to WHMCS so it would be like going back full circle.

  23. #23
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    Box Billing is another app to check out. A few months back someone from there said they were starting a major re-write. Haven't heard anything since there. As it stands now it's okay for a freebie or a very small company that has no plans to grow, but not the best choice for everyone. Personally I find its interface lacking.

    We're migrating to Blesta as soon as they get the WHMCS importer improved, HOPEFULLY this week. Blesta v3 is for all intents and purposes an entirely new billing platform, so it doesn't have as many modules as WHMCS. This is a problem for some people, but they have all the modules we need so we're happy. Blesta requires an open mind; things work differently over there. If you expect it to be a WHMCS clone you WILL be disappointed. Personally I think it works better, but at first I did not.

    ClientExec 5.0 looks very promising. We're going to check that out too. If we can't get our WHMCS data into Blesta by the time CE5 comes out, we might go the CE route. I'd hate to back away from Blesta, because the devs have been absolutely amazing and receptive. But with WHMCS having major security breaches every other day, time is becoming a critical factor. We can't stay on WHMCS indefinitely.

    Hostbill has had a LOT of problems over the past year or so. This is a shame, because it really looks like great software -- at least on the surface. I especially love the carts. But with rapid-fire price changes, the total lack of pre-sales support, ongoing complaints about unfixed bugs, unresponsive devs, and a general sense of doom about the whole project, I'm not about to invest our money there. Search WHT for Hostbill if you want to read some seriously crazy stuff.

    PBA (Parallels Business Automation) might be worth a look. The last time we checked them out we were just starting up, so the price was a deal breaker back then. To be honest I haven't looked into them in forever, so who knows - maybe it would make more sense now.

    Ubersmith and Atomia seem to both be regarded as very good, high-end platforms that do just about everything. I haven't seen any bad commentary on either. Just know that they come with a price.

    Someone just announced a new from-scratch panel too. Can't remember the name. WHSuite I think? Looks promising, but very early stages right now.

    All in all we're going to hold out as long as possible to get Blesta up and running. I believe it's a solid package that will work for 90% of the hosts out there. I like the way the devs listen to their customers and implement feedback, and I like their extremely heavy pro-security stance. I like the way the software works (once I got over my "but this isn't how WHMCS does it!" mentality). We want to support that with our wallets, and if that means holding out for a few more days / weeks, we're good. But sometime very soon, we are ditching WHMCS, one way or another.
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  24. #24
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    Does ClientExec have an affiliate system like WHMCS' one built-in ?
    To assign % or fixed $$ etc to products/services etc..

    Couldn't see it in the demo.

  25. #25
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    Quote Originally Posted by FRH Lisa View Post
    Someone just announced a new from-scratch panel too. Can't remember the name. WHSuite I think? Looks promising, but very early stages right now.
    We're actually a lot further ahead than you may think

    Speaking as an individual, if I was in the position of needing to get away from an insecure billing system right now, I'd personally probably go with Blesta. However I've not seen Clientexec 5, so cant comment on which is better than the other.

    Blesta follows a much more logical and modern development path than WHMCS, and seems to very expandable. I'm sure given time it'll end up with a fair few server/domain/payment addons.

    I think it's got to be one of the few billing systems (even outside of the hosting market) that actually offers the ability to fax an invoice via an api too.
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  26. #26
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    Quote Originally Posted by Rick-WHSuite View Post
    We're actually a lot further ahead than you may think
    Good.

    I've said it before, I'll say it again: the industry has room for quite a few more GOOD billing systems. This latest security nightmare seems to have generated a lot more interest than the last few. It seems like even a lot of the WHT WHMCS die-hards are now at least looking at options. It would be great to see the industry enter a "golden era" of billing systems.

    All the has-beens and never-rans should be all over this right now to try and regain or build interest. It would be pretty interesting to see, say, WHM AutoPilot or AWBS rise from the ashes and overtake WHMCS over the next 18 months.
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  27. #27
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    Quote Originally Posted by Gualter View Post
    Really we also tested Blesta, however, was a nightmare.
    Nothing makes sense, maybe I could be wrong, we gave him the benefit of the doubt for the future.
    For now HB work fine, but as the company is unstable, we are eyeing the clientexec, seems to have everything what we are looking for :-)
    Sorry Blesta fans.
    Translation: It did not have a dedicated server module, and, although they said they had plans for one in the future, it was not fast/instant enough for you.

    So, instead of being an adult about it, and saying it doesn't do what I want it to do at the moment, so I will look elsewhere, you started acting like an infant who didn't get his own way, and started having tantrums.

    Yes I have seen your posts on blesta's forums, once you realised your constant demands for a dedicated server module was not going to be released as quickly as you wanted, you suddenly started saying things like this out of sheer spite

  28. #28
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    Quote Originally Posted by FRH Lisa View Post
    Box Billing is another app to check out. A few months back someone from there said they were starting a major re-write. Haven't heard anything since there. As it stands now it's okay for a freebie or a very small company that has no plans to grow, but not the best choice for everyone. Personally I find its interface lacking.
    Lisa - this is one I would not recommend for anyone other than a Reseller who has only a couple of packages, and even then, maybe not! This is only suitable for the micro-host who is looking for something free to get started with.

    We actually went to this as an Interim solution about a year ago and the main reasons I would steer clear is that there is virtually no support! It can take days to get a response to a ticket. It is a pity - because overall, it has all the basics covered.

    We chose to go BB because at the time we were looking, there were (surprise, surprise) a couple of whmcs problems within a week or 2 that totally turned us off it.

    Yes, At this time, I do agree that Blesta, while fairly "bare bones" at the moment, does things differently, but that is not bad! Yes, it has almost everything we need and we can "live with it" until the missing features get added. It has the basics covered quite well and Yes, I do agree that over the next several Months as modules get written it will cater for more and more hosts.

    The Market is as you said ripe for the picking for a decent (or multiple decent) products. The challenge is going to be the migration regardless of what platform is chosen. Sometimes it is just better to bite the bullet and make a clean break.
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  29. #29
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    Quote Originally Posted by Gualter
    Really we also tested Blesta, however, was a nightmare.
    Nothing makes sense, maybe I could be wrong, we gave him the benefit of the doubt for the future.
    For now HB work fine, but as the company is unstable, we are eyeing the clientexec, seems to have everything what we are looking for :-)
    Sorry Blesta fans.
    Quote Originally Posted by Host Red Dragon View Post
    Translation: It did not have a dedicated server module, and, although they said they had plans for one in the future, it was not fast/instant enough for you.
    Actually, there is a third-party module for managing dedicated servers (ours ).
    Believe the complaint was more about that there is not an order page aimed at dedicated servers (with fancy dropdowns/sliders for hardware upgrade add-ons and such).
    Not a problem if you are just selling dedicated servers with standard hardware configurations though.
    Last edited by Maxnet; 10-22-2013 at 07:17 AM.

  30. #30
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    Seems like popular demand on billing software, HostBill has started showing prices again

  31. #31
    Try BoxBilling. At this moment it look like a dead project, but isn't.

    Big changes to BoxBilling are coming soon (confirmed by admin), so now they are a little busy.
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  32. #32
    Quote Originally Posted by Zimple View Post
    Seems like popular demand on billing software, HostBill has started showing prices again
    So they are. I'm surprised. I didn't think they'd show prices.

    ... But $200 each for all the provisioning modules? And that's on top of $600 for the software alone. Edit: And that's just for the base version. /Edit

    Man. That's quite the outlay for a small hosting provider that doesn't have any clients or few clients at their beginning.
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  33. #33
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    Quote Originally Posted by Keiro View Post
    So they are. I'm surprised. I didn't think they'd show prices.

    ... But $200 each for all the provisioning modules? And that's on top of $600 for the software alone. Edit: And that's just for the base version. /Edit

    Man. That's quite the outlay for a small hosting provider that doesn't have any clients or few clients at their beginning.
    I don't mind the price. If our ideal billing system costs us $5k, so be it. I just have zero confidence in Hostbill's future and stability of the company, based on the events of the past year. It looks like it is / was decent software, but all the crazy and drama is a real turnoff.
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  34. #34
    Quote Originally Posted by FRH Lisa View Post
    I don't mind the price. If our ideal billing system costs us $5k, so be it. I just have zero confidence in Hostbill's future and stability of the company, based on the events of the past year. It looks like it is / was decent software, but all the crazy and drama is a real turnoff.
    I don't, either.

    But I'm saying that's quite the outlay for brand-new hosting providers. I can see them going, "WHMCS is the far cheaper option. At least they have monthly licenses!"

    ... As do some other billing systems, I think. The cheapest one for a monthly license would be BoxBilling. Something like $6 a month, I believe. We'll see how that goes once they finish their rewrite. If they finish their rewrite.

    Then again, at this point... anything's better than WHMCS, given their exploit history so far.
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  35. #35
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    Quote Originally Posted by Keiro View Post
    But I'm saying that's quite the outlay for brand-new hosting providers. I can see them going, "WHMCS is the far cheaper option. At least they have monthly licenses!"
    Ah, okay. I see now and I agree with you. Fortunately, I think both ClientExec and Blesta are less expensive, and we'll see about WHSuite. Who knows, maybe the old guard like WHM AutoPilot and that other one will reinvent themselves as well.
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  36. #36
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    Quote Originally Posted by RRWH View Post
    Lisa - this is one I would not recommend for anyone other than a Reseller who has only a couple of packages, and even then, maybe not! This is only suitable for the micro-host who is looking for something free to get started with.
    Yeah, I think Box Billing is an acceptable choice for unconventional hosts. Think "web designer who has a reseller account and wants to automate provisioning, payment, and support". It's perfect for that. Go much further, and even the paid version isn't that competitive. The price is a good point ($5), but more robust systems (Blesta, ClientExec) are only $10 more.
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  37. #37
    Quote Originally Posted by FRH Lisa View Post
    Good.

    I've said it before, I'll say it again: the industry has room for quite a few more GOOD billing systems. This latest security nightmare seems to have generated a lot more interest than the last few. It seems like even a lot of the WHT WHMCS die-hards are now at least looking at options. It would be great to see the industry enter a "golden era" of billing systems.

    All the has-beens and never-rans should be all over this right now to try and regain or build interest. It would be pretty interesting to see, say, WHM AutoPilot or AWBS rise from the ashes and overtake WHMCS over the next 18 months.
    WHM AutoPilot is dead there are loads of php errors all over the website site. I email the guy the other day and asked if he was still was supporting it.There has been no updated since 2012,I like this software it would be my second choice after whmcs I just don' think the guy cares about it anymore what is sad. I would love to purchase it but I submitted a support ticket and no reply that put me off. Here are some of the errors I saw Warning: trim() expects parameter 1 to be string, array given in /home/whmauto/public_html/inc/order_functions.php on line 195 That put me right of purchasing it to.
    Last edited by Ninjapanther Hosting; 10-22-2013 at 12:05 PM.

  38. #38
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    Quote Originally Posted by Ninjapanther-Greg View Post
    WHM AutoPilot is dead there are loads of php errors all over the website site. I email the guy the other day and asked if he was still was supporting it.There have been no updated since 2012,I like this software it would be my second choice after whmcs I just don' think the guy cares about it anymore what is sad. I would love to purchase it but I submitted a support ticket and no supply that put me off.
    Oh well. AWBS looks like it could have some life left in it, but the design and UI are straight out of 2002.
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  39. #39
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    Yeah its to bad WHMAutopilot died.. it was pretty decent back in the day... Plus I already own a lifetime license for it .

  40. #40
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    Quote Originally Posted by FRH Lisa View Post
    I don't mind the price. If our ideal billing system costs us $5k, so be it. I just have zero confidence in Hostbill's future and stability of the company, based on the events of the past year. It looks like it is / was decent software, but all the crazy and drama is a real turnoff.
    Sorry what events ?
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