Results 1 to 3 of 3
  1. #1

    Invoice creation transferred domain renewal in WHMCS

    We have a domain that has been transferred in to us with following details in WHMCS:

    Registration Date: 18/11/2012
    Expiry Date: 25/03/2014
    Next Due Date: 25/03/2014

    The domain has been transferred to us on 18/11/2012 (so in fact it's not the registration date).

    In WHMCS > Automation Settings, we have defined that invoices for domain renewals should be created 30 days before the renewal date.

    However, the invoice has been created on 19/10/2013. So it seems like the 'Registration Date' is used as reference date for the domain renewal invoice instead of the 'Next Due Date'.

    Has anyone else the same problem for domains that have been transferred in?
    Visiba | UK and US based cPanel Web Hosting
    Softaculous Script Installer | Daily Backups | SEO Tools | SSD Servers
    99.9% Uptime Guarantee | 30 Days Money Back Guarantee | 24x7 Support

  2. #2
    Join Date
    Oct 2013
    Posts
    9

    * Yes

    Yes we have faced the same problem
    i think the main reason behind it is WHMCS doesnt distinguish between the transfer and take the original date as the date of registration
    see if it is possible to change the registration date to the date it was transferred to you..

  3. #3
    Glad to see we're not the only ones with the issue. I already contacted WHMCS support about it but they claim there is no issue. Changing the "Registration Date" for domains that are transferred in seems like the only workaround at this time.
    Visiba | UK and US based cPanel Web Hosting
    Softaculous Script Installer | Daily Backups | SEO Tools | SSD Servers
    99.9% Uptime Guarantee | 30 Days Money Back Guarantee | 24x7 Support

Similar Threads

  1. Can this domain be transferred out?
    By wbengal in forum Domain Names
    Replies: 2
    Last Post: 06-29-2013, 05:25 AM
  2. WHMCS: Link Domain renewal to hosting Package.
    By mindofmedia in forum Hosting Software and Control Panels
    Replies: 2
    Last Post: 01-06-2013, 01:18 PM
  3. WHMCS Sub-Domain Creation
    By Hejula in forum Hosting Software and Control Panels
    Replies: 13
    Last Post: 04-24-2011, 11:08 PM
  4. Replies: 6
    Last Post: 02-13-2009, 04:20 PM
  5. Automated e-mail account creation upon domain creation
    By ladless in forum Hosting Security and Technology
    Replies: 2
    Last Post: 10-07-2008, 05:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •