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Thread: Blesta & Hostbill
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10-20-2013, 05:40 AM #1Junior Guru Wannabe
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Blesta & Hostbill
Hi All,
Just to starts us off who is using hostbill or blesta and likes it or dislikes?
Since WHMCS cannot have a exploit free week lately has gotten me wondering what else is around and what is it like?
Personally I have used Hostbill before in the past a while ago (liked it but was use to WHMCS - Like most of us) but they appear to be pumping some more effort into it now then they did a while ago.
Just a thought.
Zane.
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10-20-2013, 05:51 AM #2Aspiring Evangelist
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hostbill is rich and lot of features
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10-20-2013, 07:14 AM #3Web Hosting Evangelist
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Getting HostBill in to operational condition will cost a lot. License / Extra Modules + Migration effort.
Those are the reason for me to still stuck with WHMCS.
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10-20-2013, 07:46 AM #4Junior Guru
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I was looking into Blesta myself, but it still seems far behind WHMCS in terms of functionality. The truth is, if everyone was to switch to Hostbill attention would be turned to their exploits as it would be the most widely used.
Jordan D - DeguWeb Ltd
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10-20-2013, 08:20 AM #5Web Hosting Master
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We use Hostbill, love it. Blesta seems too basic. HB has it's issues but they're generally resolved quite quickly, regular releases every Friday. Self updating too, so one click and you're done.
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10-20-2013, 08:42 AM #6Junior Guru
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Yea, we using HBill, is a very complete system with many features.
Blesta is Limited, too basic, lack of features.
HB news updates every Friday.
Blesta news updates Monthly, and only to fix bugs, if you are expecting new features, forgets.
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10-20-2013, 08:55 AM #7Web Hosting Master
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I disagree, they are working out bugs first rather than releasing new features. 3.1 will start to see new features not found in 3.0. With Blesta you get a company that's active with their userbase. The same can't be said for Hostbill.
I honestly don't see how people can give money to a shady "company" like Hostbill.
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10-20-2013, 08:59 AM #8Junior Guru
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▄▀▄ Offshore Dedicated Servers
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10-20-2013, 09:41 AM #9Web Hosting Master
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10-20-2013, 09:42 AM #10Web Hosting Master
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10-20-2013, 09:50 AM #11Mr. Awesome
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Using Hostbill won't change the fact that the "company" behind it is unethical, and you're risking your entire business with someone who has absolutely no problem at all to change the terms of your license agreement, has zero communication with their customers, and generally cares for you as much as you care for a pile of dirt.
I will be the first to agree that Hostbill looks amazing, and it actually works quite well. (We have multiple unbranded licenses.) I will also be the last to ever risk my business by actually using this software to handle production data.We are eNom PLATINUM PLUS resellers!
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10-20-2013, 09:58 AM #12Disabled
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Personally I've never used Hostbill, but what the owner did puts me off that business. I was like you OP, however I left after the first big security exploit (Well mild) that was what made me look for a new billing system. I remember coming across Blesta, and I was looking into their 2.5.
I gave them a try and I liked the basic 2.5, it did what was needed and I was preparing to move and I was glued to the v3.0 videos. When I got told buying 2.5 gave you a free upgrade to 3.0 that's when I fell for Blesta.
Some people bring it down due to "Lack of modules" but it does have the basics, they are human and they love security and so they take their time to ensure it's exploit free as possible. That's why they aren't shipping modules, day by day. But if you want to move and care about your customers, you'd rather go to a securer system where you can sleep tight.
It's all down to taking the jump off the sinking ship. But that's why I chose Blesta.
ClientExec 5.0 Looks promising now, and they look like another good billing system to jump ship to, they have more modules as-well (I think). So you could swap Hostbill as your choice with ClientExec. I've not used their 5.0 version so I can't comment on that, but that does look impressive as-well.Last edited by Atlanical-Mike; 10-20-2013 at 10:01 AM.
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10-20-2013, 01:35 PM #13Junior Guru Wannabe
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HostBill has a WHMCS import script so migration isn't that difficult. The license cost is not that large when you compare it to some of the other billing systems on the market like Ubersmith.
OP: I've been using HostBill for the better part of three years now with no issue. The software is solid and works quite well.
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10-20-2013, 02:48 PM #14Web Hosting Master
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Hard to give them money when they want a scanned copy of your photo id or company documents before they will even give you a quote. Reason behind it is so called large amount of fraud purchases (sure promotes the "HostBill Auto Fraud Protection" feature as a real good line of defence..)
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10-20-2013, 03:01 PM #15Web Hosting Master
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10-20-2013, 04:38 PM #16Junior Guru Wannabe
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10-20-2013, 04:58 PM #17
Which is the most expensive product on the market I believe, and not on the same level at all from what I've read. Hardly an apples to apples comparison.
Good point there. Feels more like a "who's asking" kind of hurdle, or possibly a way to quote higher for more successful businesses?Your one stop shop for decentralization
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10-20-2013, 06:48 PM #18Web Hosting Master
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Host bill has more content, but seems to be chaotic on pricing.
Blesta has a great foundation, but is lacking modules at this point. So depending on your needs blesta may or may not work. Updates on Blesta seem to happen on average twice a month. So far I am happy and I like the extended module for cpanel that was just released. I feel much will be added in the next 6 months. So just really depends what you need to me with Blesta.
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10-20-2013, 07:27 PM #19
Not to mention a company that has zero plan for the future. If they did, they wouldn't be changing crap up constantly.
Correct. Uber is not hostbill, and hostbill isn't even close to uber. Uber is a much more complicated, much more expensive, much more expansive system. They're just nowhere near the same.
Yup. This is exactly why I didn't even bother with them, haven't for the past few months. You offer software, not services. If you can't put your pricing out there to begin with, then you have a problem, and a very poorly done business plan. If I have to contact you for a trial, and then give you my license, social security #, credit card, etc, no, you just lost a customer. Which is sad, because they can benefit a lot from the condition WHMCS is in right now.
Blesta might be great, but when they disable core modules for a trial, not so much. I understand the purpose of a trial is to just try the product for a limited time, but I'm done spending money just to find out that you and your product doesn't work with what I need it to at the core. Wasted far too much time (and money) with CE to do that againTom Whiting, WHMCS Guru extraordinaire
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10-20-2013, 07:40 PM #20Disabled
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They don't disable anything except the length of the license.
Trial you get 30 days then it expires. The Demo.. however has disabled features for security reasons. I know that because I've used the trial when someone had issues installing it .
ClientExec 5 looks so nice though, what happened before?Last edited by Atlanical-Mike; 10-20-2013 at 07:52 PM.
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10-20-2013, 07:53 PM #21Web Hosting Master
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10-20-2013, 07:56 PM #22
If that's the case, they don't make the location obvious either. I shouldn't have to dig around to find each and every little thing. I have more important things to do with my day than configure a billing client because they couldn't be bothered to
A> put out documentation
B> place things where they need to be so clients can find them.
I do seem to recall reading a post on their forums where they said just the opposite, and replying to it, though someone's had some editing fun on that, it looks like.
months to get registrar modules working (I don't even know if they actually are, even now), massive delays on quantum gateway modules, still no actual card processing (gotta do that one manually, even after all these years).Tom Whiting, WHMCS Guru extraordinaire
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10-20-2013, 08:07 PM #23Web Hosting Master
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Were you on the site when it was transitioning from 2.5 to 3.0? As its pretty clear after the changes were finished to the site. right on front page it has a green download now button. And to the right of that states "Free trial? Just download and select free trial during setup!"
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10-20-2013, 08:11 PM #24Disabled
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Yeah one person thought the trial was limited (Can't find their username or the thread anymore :l). To get the trial, you just download the zip from their website and then click the bullet point (30 day trial) on the installation.
You can change the license key at any time. A: Documentation is in development but it's on docs.blesta.com. B: Not sure what you mean by that mate.
Ah I see, that would be a bit of a let down.
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10-20-2013, 08:20 PM #25Web Hosting Evangelist
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Hostbill between the two. Unethical company yes, but beautiful software unfortunately makes it very difficult to move to anything else as anything else is a very large downgrade. Especially for the customer end of things. SolyusVM module is a beauty, domain management is awesome, OnAPP is beautiful. It's hard to walk away from.
I like blesta and own a license, but i don't think this comparison is very fair between the two TBH. One thing i have to say i LOVE about our hostbill install is IPAM (IP Management). It's just getting better and better. Unfortunately though at their indecisiveness these days I cannot honestly recommend HostBill and put you at risk. We're too heavily invested to walk away, but since you're not, I can try to help before making it too risky for you.
I wake up every day, login to make sure our license still says
License to:
Expires: Never
Version: 4.9.8:4525
I'm just waiting for my "owned" license to suddenly become un-owned if that makes any sense.
lmfao! Did Kris really ask you for this stuff? Please tell me you're kidding haha. I know he's lost his mind but that's too funny.
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