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Thread: Problem With jaguarpc
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10-15-2013, 10:08 PM #1Web Hosting Guru
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Problem With jaguarpc
Hello I purchased vps from them yesterday but apt-get install command is not working i asked them to fix it and they are saying your vps is unmanaged we will charge $35 half hour to fix this issue.Many vps providers that i used before and currently have this command running by default.So i need your opinion guys what do you think about this.
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10-15-2013, 10:26 PM #2Web Hosting Master
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Is this a debian based linux(ubuntu) or CentOS? If CentOS use Yum.
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10-15-2013, 11:46 PM #3Web Hosting Guru
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10-15-2013, 11:57 PM #4Junior Guru
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$35 an hour??? o.O wow that's pretty crazy
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10-16-2013, 12:07 AM #5Web Hosting Guru
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10-16-2013, 12:08 AM #6Retired Moderator
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Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-16-2013, 12:11 AM #7Web Hosting Guru
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Assuming you have wget installed. You can always download & install missing packages from ubuntu mirror such as http://mirror.pnl.gov/ubuntu//pool/main/a/apt/
Make sure to choose 32-bit or 64-bit as per your OS architecture.
Additionally you may need to add corresponding ubuntu repository. Please visit http://repogen.simplylinux.ch/ for the same.
Hope it will help.● RSHosting.com: Reliable & Secure, Managed Web Hosting since 2003
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10-16-2013, 12:14 AM #8Junior Guru Wannabe
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Problem With jaguarpc
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10-16-2013, 12:25 AM #9Web Hosting Guru
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[QUOTE=foobic;8877165]How exactly is it "not working"? What error do you get?
It says Unable to locate package.
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10-16-2013, 12:34 AM #10Retired Moderator
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Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-16-2013, 12:59 AM #11Web Hosting Guru
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[*]What package are you trying to install?
Its vsftpd Plus i get the same error for other packages as well.
[*]Which repository do you expect to find it in?
I cant answer that correctly but with my other vps providers i was able to install it they are also on ubuntu OS.
[*]Is that repository configured correctly in your apt sources?
I am not linux expert so i cant exactly tell thats why i submitted the ticket got the same problem with other unmanaged host and they fixed it instantly.
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10-16-2013, 01:33 AM #12Retired Moderator
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Strange. It looks like vsftpd should be included in the standard repos. Check your /etc/apt/sources.list and make sure the VPS is able to access the internet.
I am not linux expert so i cant exactly tell thats why i submitted the ticket got the same problem with other unmanaged host and they fixed it instantly.Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-16-2013, 01:52 AM #13Web Hosting Guru
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I found this method but it not in my control to do it they have main admin access.
Try opening "Update Manager", click "Settings" and on the "Ubuntu software" tab choose a different "Download from" server.
Then check for updates again and then try apt-get install again.
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10-16-2013, 01:56 AM #14Web Hosting Guru
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10-16-2013, 08:47 AM #15Web Hosting Master
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Since this is not critical, do yourself a favor and redeploy the VM. It should solve the issue if it was caused by something you did.
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10-16-2013, 09:03 AM #16Web Hosting Guru
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You wont believe my solusvm login is not working as well and they are doing nothing about it.So i should better ignore such kind companies as is not worth it for me to waste my time with such of companies.I recommend everyone if your data is mission critical stay away from jaguarpc and you will say thank you to me later that i saved you from them.
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10-16-2013, 09:29 AM #17WHT Addict
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Try running 'apt-get update' and then 'apt-get install vsftpd'
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10-16-2013, 09:38 AM #18Web Hosting Guru
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10-16-2013, 10:03 AM #19Web Hosting Master
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We cannot definitely get your solusvm log in details reset for you and I have asked one of our team members to do so already based on the email you sent to me.
Ultimately based on the email, the ticket and this thread, it sounds like an unmanaged vps solution, is not the best solution for your needs. With an unmanaged vps if it has access to the internet and you can log in, that ends our support. We still handle kernal upgrades, hardware replacement, solusvm upgrades, etc. The things you do not have direct access to. That is all covered.
It sounds like you really need a managed vps solution which would give you full access to support for updates and items you cannot resolve.Synersis Media | Boutique Technology Marketing Agency
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10-16-2013, 10:34 AM #20Web Hosting Guru
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