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Thread: KVM VPS IP Problem;
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10-15-2013, 12:58 PM #1WHT Addict
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KVM VPS IP Problem;
i just bought a new KVM VPS, i changed its old IP to new IP; now both IPs are not working
i don't want to delete/Loss the data.
what i do now
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10-15-2013, 02:18 PM #2Junior Guru Wannabe
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does your provider give VNC Access to your VPS ?
In that case you can access over there, or your customer panel and
get inside your server, and check why the IP didn't work.
But a as a rule of gold, open allways first a ticket with your provider
and ask for help.
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10-15-2013, 02:22 PM #3Temporarily Suspended
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Is it any control panel driven VPS ( like solusVM )? You have any option to reboot the VPS? If so, did you try to reboot it? If none worked, contact your VPS provider support is what I suggest. With these limited information, I am unsure upto what level people can help you.
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10-15-2013, 04:02 PM #4WHT Addict
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10-15-2013, 04:05 PM #5WHT Addict
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10-15-2013, 04:14 PM #6Temporarily Suspended
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Well, that is so sad to hear. I am unsure how their support can say they cannot resolve it. Anyway if you have console / VNC access, login to the server and make sure that it is properly configured for IPs. If all looks good and still it is not responding to requests - try removing all IP bounds and reattach old IP again. If old IP works fine and new one is still working, it may be a routing issue.
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10-15-2013, 04:27 PM #7WHT Addict
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thanks brother..!
It can be possible by clientarea.php -> consol.?
When i clicked on console button, its connected to 198.27.69.**:5900 then it shows my Whm Accounts Lists (all the account names which was created in WHM). And after clicking on anyone of my account name, it asks for pass, and after entering pass its Showing a Blank Page (CentOS Logo in Blue Background).
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10-15-2013, 04:54 PM #8Temporarily Suspended
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To be frank I am unsure about it. I was mentioning about CLI console access where you can troubleshoot your network settings. When you say you could access WHM from VNC console, I am unsure how to go further. Try to use your old IP and get the system alive again. Then contact your host's support for any IP flip. They should provide support to correct such things as it is an issue with their infrastructure.
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10-16-2013, 05:57 AM #9Web Hosting Master
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If you have access to the VPS via VNC or in rescue mode, make sure to delete :
/etc/udev/rules.d/70-persistent-net.rules
This file will be created again automatically. This will clear the mac address on the system which many a times will cause issues with your new network.Webuzo - Multi user control panel supporting Apache, NGinx, MySQL, MariaDB, Percona, LiteSpeed, Varnish, WordPress, etc.
Virtualizor - VPS Control Panel supporting OpenVZ, Xen, KVM and has 200+ OS Templates
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10-16-2013, 07:27 AM #10Junior Guru Wannabe
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10-16-2013, 08:34 AM #11Web Hosting Master
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10-16-2013, 03:39 PM #12WHT Addict
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i have attached the screenshot of my clientarea.php -> Console button,
in 1st pic, its showing my all whm account lists,
in 2nd pic, when i tried to login in one of my account, its showing only blank page (pic 2).
there is no option to enter SSH commands
now tell me what i doLast edited by waptoplist; 10-16-2013 at 03:43 PM.
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10-20-2013, 09:31 AM #13Junior Guru Wannabe
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That's because that is not your WHM account list, that is the login screen for centOS and it seems you have the desktop GUI installed. log in with your root account and password, then you will find the terminal under the dropdown menus.
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