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  1. #1

    * WHMCS Admin Again Not Accessible

    Hi friend,
    Last time I have changed my IP where WHMCS was installed.
    At that time I have re issued WHMCS license in order to run it smoothly.
    But now it again stopped to work, even I have not changed anything, i.e. domain, IP, directory etc.

    Any ideas please ???

  2. #2
    Join Date
    Jul 2010
    Location
    Manchester
    Posts
    125
    Maybe try reissuing the license. If that doesn't work, contact WHMCS support. They should be able to help you
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  3. #3
    Join Date
    Aug 2008
    Posts
    534
    What doesn't work? Do you get a license error? Keep in mind that it's also possible that your firewall might block the outgoing connections to the license servers of WHMCS.
    Regards,
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  4. #4
    The best option is to contact whmcs directly.

  5. #5
    @smsjaipur can you tell us what exactly is happening, and what version of whmcs are you using ?

  6. #6
    Join Date
    Oct 2013
    Posts
    36
    I dont want issue like this. Often issue?

  7. #7
    Quote Originally Posted by Vex76 View Post
    @smsjaipur can you tell us what exactly is happening, and what version of whmcs are you using ?
    Hi,
    We are using 5.2.7 and issue is we are not able to login to admin area.
    It is showing invalid license error.

  8. #8
    Join Date
    Nov 2006
    Location
    Ontario, Canada
    Posts
    47

  9. #9
    Join Date
    Feb 2007
    Location
    United Kingdom
    Posts
    1,245
    Quote Originally Posted by smsjaipur View Post
    Hi,
    We are using 5.2.7 and issue is we are not able to login to admin area.
    It is showing invalid license error.
    I would also suggest that you upgrade to the new version immediately. There is a serious exploit in the version you are using which has been fixed in the new version.

  10. #10
    Quote Originally Posted by Host Red Dragon View Post
    I would also suggest that you upgrade to the new version immediately. There is a serious exploit in the version you are using which has been fixed in the new version.
    What is the issue in the version, which I am using?

    While I have re issued the license key and now it is working.
    Thanks to everybody.

  11. #11
    Join Date
    Feb 2007
    Location
    United Kingdom
    Posts
    1,245
    Quote Originally Posted by smsjaipur View Post
    What is the issue in the version, which I am using?

    While I have re issued the license key and now it is working.
    Thanks to everybody.
    Basically SQL injection.

    A user can enter code into your form fields and run a SQL command/query gaining access to your whmcs database.

    There is a big thread on WHT about it, also read whmcs blog.

    It has been fixed in version 5.2.8

  12. #12
    Quote Originally Posted by smsjaipur View Post
    What is the issue in the version, which I am using?

    While I have re issued the license key and now it is working.
    Thanks to everybody.
    It's a SQL injection. If you're receiving more email notifications about your clients changing contact details very often then you are affected. You must upgrade your whmcs on immediate basis.
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  13. #13
    Join Date
    Apr 2013
    Location
    Middletown, USA
    Posts
    2,071
    reissue the license from your whmcs panel!IP will be updated,if the problem is from your IP
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