After being a client of HotServers for a little over a year now, i think its time for a little review.
We joined HotServers after being attacked on a non DDoS protected host and explained them our attacks, straight up they came up with a custom affordable plan and we were back in business.
unfortunately DDoSers come up with new ways to attack and we had to switch plan like 3 months ago, and this was set up fast. Ever since while being attacked we hardly feel and lag or face downtime due to HS fast response.
-prepared to think along with clients
-custom affordable plans
-Ticket response could be a bit faster
-No notice when somethings going on with the server or hosting