Junior Systems Administrator (Cary, NC) - Direct hire only for on-site work.

Please, no recruiters or outsourcing agencies!

Key Tasks and Responsibilities:

  • Respond to customer phone calls and support ticket requests as well as automated monitoring alerts
  • Setup new servers following documented procedures (hardware assembly, rack, and cable)
  • Perform Level 1 troubleshooting of server slowdowns and errant behavior, based on specific procedures
  • Escalate technical problems to various parties including on-call engineer and vendors
  • Efficiently communicate with customer regarding ongoing issues

Desired Skills:
  • Excellent verbal and written communication skills
  • Aptitude for solving problems and increasing technical knowledge through research
  • Experience working directly with customers in technical problem solving situations
  • Understanding and adapting to diverse systems
  • Experience configuring and troubleshooting various operating systems with an emphasis on Linux
  • Experience configuring and troubleshooting networking and web technologies (TCP/IP, DNS, LAMP stack, etc.)
  • Ability to manage multiple competing priorities and set your own “to-do” lists
  • Willingness to participate in on-call rotations (may include some nights and weekends)

Think you have what it takes to work in a fast-paced and highly technical environment while sharpening your skill sets? Send a brief intro email and resume to hiring [at] tqhosting.com

This position is for direct hire, on-site location only.

Sorry, no outsourcing or remote workers.