As you mentioned in your post you are UK but i think HG servers are located in US. So basically you do need a provider from UK or EU, just a provider that can suites your current needs?
What about Disk Space, Bandwidth, Accounts limits etc?
How many websites you are running currently? And what is your current budget?
All these factors are important to suggest anything.
But i think it is always better to check Reseller Offers Section, shortlist few Providers, do some small search on these providers and then pick few of them and ask WHT members for live reviews if someone have any experience with them.
HG has simply have set a lot of limits, and while any provider will have limits HG's might be stricter as from others; adding to that your sites are across the pond it may add additional unneeded latency to the websites.
I would advise to find a host in the EU instead of looking at a US host; price wise it should be possible.
i am located in UK, thought as i have good load time in my business shared account, upgrading will make it better but its way too slow/
any good recommendations plz?
You should find hosting account in UK. Faster response, less effect with high load during backup.
Upgrade your account with HG but use same server would not make any difference to the issues you experience.
You should look at Skynet. They have UK servers and are highly reliable.
I've been using their servers for many years now, and very happy with their support and server performance. And they've been in the business for nearly a decade. So one cannot survive that long unless what you offering is really awesome. So Skynet is highly recommended
well i did and they didnt say anything about the time but instead blame it on the wordpress and jetpack and nexgen plugins.
i disable them and it still load slow. am just looking for a better and affordable option right now and will move.
i waste too much time waiting for page to load, though i think my location add to it too(uk)
HostGator was bought out by EIG, Endurance International Group. EIG is a mass-market host that seems to draw a TON of complaints from people here. EIG initiated an "upgrade" to move accounts to a "new data center" that resulted in many, many Hostgator customers finding their sites dysfunctional.
If you can't find a good EU based host, I know Dathorn.com in the southeast US is a good reseller host, and well within your budget. I was with MDDHosting.com, with servers in Denver, for several years with a reseller account (they allow only 25 domains per reseller account, and the price on their website includes WHMCS... it is within your budget without WHMCS).