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  1. #1

    * rlshosting.com / easyhosting.pw shut down

    My sites went down yesterday around 5PM EST. I Emailed support about them, asked if they could look into it. After 2 hours I received a reply of "Yes".

    I've been waiting all day, have sent numerous Emails and have been ignored. I came looking at WHT and didn't see anything, so I goggled the new "branding" of easyhosting. Went to their site and see this

    We're Sorry. After 5 years of service(rlshosting.com,easyhosting.pw), we are unable to provide service period and the backups were on the same datacenter too. We ran out of money and we cannot pay our server bills. Our Servers are suspended. You can believe what you want but we didn't spend your money for fun. It wasn't fun at all. Thank you for your business and we are very sorry.
    Talk about worst provider ever. I have a recent backup, but not the most recent (missing a site or two), but this is just pathetic to not even reply to people.

  2. #2
    You're Welcome. No wonder I don't reply especially to things like this.

  3. #3
    As for being shut down, I don't think anyone will take it lightly. That's why I prefer to not to say anything. This is my last message. Good luck in your future hosting world. I am done for real. I need to find a better job than this crud. Everything goes wrong no matter how hard I try.

  4. #4
    Real professional. I had to go searching to get an answer since you couldn't even have the decency to reply to an Email. You're hosting marketing sites that are ranked #1 on google, and the lack of professionalism from you is insane. You first deleted stuff off of my accounts without permission, then you had my sites down for almost a week since you were so intelligent to delete all of your customers data off the servers. After that you move me to a server that is so overloaded that they would time out for 3/4 of the day. Now you get shut down and can't even let your customers know what happened?

    You should be banned.
    Attached Thumbnails Attached Thumbnails rlshosting.jpg  

  5. #5
    After my last post, I just received this in my Email.
    Attached Thumbnails Attached Thumbnails rlshosting2.jpg  

  6. #6
    Join Date
    Jul 2005
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    3,784

    ...

  7. #7
    Join Date
    Aug 2013
    Posts
    495


    Something tells me this is about to get interesting.

    That being said if you knew this was a possibility you absolutely should have taken backups and moved them to a different provider.. or heck, even an external hard drive next to your dvd collection.. anything that could have helped the customers with this situation. Even that wouldn't be acceptable but a small step in the right direction.

  8. #8
    Join Date
    Nov 2003
    Location
    Canada
    Posts
    149
    WOW...

    This is why you always keep backups

    I feel for anyone who is affected

    it is about to get interesting...
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  9. #9
    Join Date
    Jul 2005
    Posts
    3,784
    I found it ironic that M Bacon was advertising his services just 3 days ago on WHT. Usually when you know you're about to get shut off due to non payment, you know well in advance and a I'd assume a normal businessman would give their clients a heads up, I know I would if I was in that situation, but maybe I'm alone.

  10. #10
    Join Date
    Oct 2011
    Location
    United States
    Posts
    75
    You treat your customers like that M Bacon? Seriously? No advanced notification and then you tell them to 'shut up' when they want more information?

    Quote Originally Posted by stablehost View Post
    I found it ironic that M Bacon was advertising his services just 3 days ago on WHT. Usually when you know you're about to get shut off due to non payment, you know well in advance and a I'd assume a normal businessman would give their clients a heads up, I know I would if I was in that situation, but maybe I'm alone.
    Exactly. Couldn't have said it better myself.
    Fluid Hosting LLC providing specialist hosting services since early 2001.
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  11. #11
    Quote Originally Posted by M Bacon View Post
    No. We aren't the worst provider ever. If we were, we'd run and take your money without giving any service.
    Just looks bad to state the above, market your services as recently as September 30 - and now - you figured out that you couldn't pay your bills? Treat your customers with a bit more respect, after all they are the ones paying our salaries...


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  12. #12
    The level of immaturity and unprofessionalism showed in this situation by M Bacon is just unbelievable.

    It's a shame .. it really is. I truly feel sorry for everyone affected and hope everyone has backups.


  13. #13
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,629
    Disappointed in M_Bacon. Those true colours really come out don't they.
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  14. #14
    Join Date
    Jan 2003
    Location
    Canada
    Posts
    5,073
    Quote Originally Posted by Spiral-Eric View Post
    Just looks bad to state the above, market your services as recently as September 30 - and now - you figured out that you couldn't pay your bills? Treat your customers with a bit more respect, after all they are the ones paying our salaries...


    Quote Originally Posted by stablehost View Post
    I found it ironic that M Bacon was advertising his services just 3 days ago on WHT. Usually when you know you're about to get shut off due to non payment, you know well in advance and a I'd assume a normal businessman would give their clients a heads up, I know I would if I was in that situation, but maybe I'm alone.
    Not to condone it or anything but this is a really common.

    When hostrail died they announced a 100 - 300% price hike literally 2 days before Limestone Networks pulled them offline.

    Francisco
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  15. #15
    Join Date
    Aug 2012
    Location
    Newcastle UK
    Posts
    162
    Quote Originally Posted by M Bacon View Post
    You're Welcome. No wonder I don't reply especially to things like this.
    Sounds like your the kind of person who wont be missed what a way to treat customers no wonder your out of business.

  16. #16
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    16,703
    That's not how professional companies act.
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  17. #17
    Join Date
    Aug 2002
    Location
    Past North
    Posts
    778
    This is a real shame.

    What I don't get, is not why just sell off the clients at least. You could have made a small profit, and clients (most likely) will not get screwed over, as they would handed over to someone else.

    This always boggled my mind when hosts do this.

  18. #18
    Join Date
    Nov 2009
    Location
    /etc/my.cnf
    Posts
    10,657
    Hello,

    We're not here to advertise or become part of the bashing, Owner of RLSHosting kindly contact us for discussion to bring the server(s) back online, We're prepared to negotiate.

  19. #19
    Join Date
    Feb 2006
    Location
    Kepler 62f
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    16,703
    Quote Originally Posted by cd/home View Post
    We're not here to advertise or become part of the bashing, Owner of RLSHosting kindly contact us for discussion to bring the server(s) back online, We're prepared to negotiate.


    That is all.
    || Need a good host?
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  20. #20
    Join Date
    Jun 2011
    Location
    Indonesia
    Posts
    1,776
    one more company bankrupt
    it would be better if they inform their customer first before shutdown their operation

  21. #21
    Join Date
    Dec 2010
    Location
    127.0.0.1
    Posts
    5,732
    Out of every business in our industry, I wouldn't of thought a reputable member would be closed down . Well I can't say much, on how you do business but good luck in the future outside our industry M Bacon, and I hope the customers find a new home. Sadly this happen a lot.

  22. #22
    Join Date
    Jul 2010
    Location
    montreal
    Posts
    767
    "We're Sorry. After 5 years of service(rlshosting.com,easyhosting.pw), we are unable to provide service period and the backups were on the same datacenter too. We ran out of money and we cannot pay our server bills. Our Servers are suspended. You can believe what you want but we didn't spend your money for fun. It wasn't fun at all. Thank you for your business and we are very sorry."

    Atleast is honnest but what happen to the money

    should had sold your company & custumer !!

  23. #23
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    19,196
    If this is how you, M Bacon, are going to handle this type of situation I would strongly suggest you never start your own business again. You clearly do not have the competency to properly run a business.

    There are certainly a lot of things up to this point you could have done to salvage things. The sheer fact that you simply gave up rather than working to resolve your issues or to at least make sure your customers are kept in the loop reflects extremely poorly upon you.

    The least you could have done is to give some heads-up to your customers so that those that don't keep their own backups could get them.

    I have to say, I'm disappointed in you. This isn't a bad industry to be in and this isn't a bad job.

    Please - if you start another business in the future - stay out of our industry.
    Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
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  24. #24
    Join Date
    Oct 2011
    Location
    Kansas
    Posts
    1,266
    Quote Originally Posted by MikeDVB View Post
    The least you could have done is to give some heads-up to your customers so that those that don't keep their own backups could get them.
    You should always inform your customers of this before hand.

    I was with a host years ago and lost data when they shut down without notice. "Yes I should have had backups".

    I wished they would've at least informed me a few days before the shutdown so I could take a backup and move elsewhere.

    Chad
    Webmasterbabble.com Webmaster Forum
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  25. #25
    Join Date
    Mar 2013
    Location
    The Moon
    Posts
    130
    It’s go to show that doesn’t matter how long you have been in business, with poor planning you can go belly up at anytime. Sad and I feel sorry for his clients!

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