Page 1 of 2 12 LastLast
Results 1 to 25 of 31
  1. #1
    Join Date
    Mar 2010
    Posts
    442

    * 2CO is a joke - not a valid reason to close account

    I am very disappointed with 2co because 1 week ago they closed our account without a valid reason. Its very strange to me because we didn't get a single chargeback or claim within last 6 months. 2CO added the following comments.

    Details: Our banking partners regularly review purchase activity on all accounts to ensure that fraudulent activity is kept below the minimum standards set by Visa and MasterCard. During their most recent review, your account was flagged because the percentage of your buyers that reported their transaction as fraudulent exceeded this standard. Unfortunately, due to your volume of fraudulent activity, 2Checkout will no longer be able to support payment processing on your account. In order to allow you time to find another processor, we will keep your account open until Wednesday, September 25th . Until then, you can continue processing your payments through 2Checkout. Please note that your account will be closed with read-only access as of 1pm EST on Wednesday September 25th. After we have closed your account you will still be able to review your sales information, but will no longer be able to process payments. We apologize that we must end our partnership, and hope that this time will allow you to find an alternative solution for your business needs. If you have any questions, please contact us at risk@2co.com.

  2. #2
    Join Date
    Mar 2006
    Location
    Servers
    Posts
    1,590
    Sometimes they have valid reasons , sometimes they do not. But at the end they will always close your account. Time for you to find a reliable partner (they are saying the same in the good-buy letter)
    QHoster.com - Web Hosting with DDoS Protection | Shared & Reseller in Europe/North America
    Linux/Windows RDP VPS 13 Locations : UK, US (5 states), Mexico, Canada, Bulgaria, Lithuania,
    Italy, France, Germany,Netherlands, Switzerland, Rissia, Singapore | OpenVPN/PPTP Enabled
    INSTANT | PayPal, Skrill, Payza, Bitcoin, WebMoney, Perfect Money, Ukash, CashU, paysafecard

  3. #3
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by WebHostDog View Post
    Sometimes they have valid reasons , sometimes they do not. But at the end they will always close your account. Time for you to find a reliable partner (they are saying the same in the good-buy letter)
    Thanks for your post, I don't want to work with them anymore but its really a joke to me. I just searched on WHT and find lot of posts regarding this issue they closed too many web hosting provider accounts within past few days why is this?

    Looks like that 2CO is JOKE!! Simply i can say just stay away from 2CO.
    Build your dream otherwise someone will hire you to build their dreams.

  4. #4
    Join Date
    Aug 2009
    Location
    US/UK/MY
    Posts
    3,042
    This isn't just a 2CO thing. Any payment processor will close your account for excessive chargebacks.
    SimpleSonic - We Make Fast... Easy!
    US/UK/MY - 100% Uptime - Shared - Reseller - cPanel - DirectAdmin - WHMCS Included!
    Blazing Fast NVMe SSD - CloudLinux - Imunify360 - LiteSpeed - MailChannels - JetBackup

  5. #5
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by HostMantis View Post
    This isn't just a 2CO thing. Any payment processor will close your account for excessive chargebacks.
    Its very strange to me because we didn't get a single chargeback or claim within last 6 months.
    Do you know how many chargebacks i got?? Then please don't comment. I didn't a single chargeback or claim and as well please read thread before posting a reply. Some part from a previous post on the thread above.
    Build your dream otherwise someone will hire you to build their dreams.

  6. #6
    Join Date
    Dec 2010
    Location
    127.0.0.1
    Posts
    5,732
    Quote Originally Posted by HostingOwner-SS View Post
    Do you know how many chargebacks i got?? Then please don't comment. I didn't a single chargeback or claim and as well please read thread before posting a reply. Some part from a previous post on the thread above.
    Welcome to the 2CO club mate, everyone is in the same boat as you. I didn't have any chargebacks, just 6 refunds.

    http://www.webhostingtalk.com/showthread.php?t=1254029 = 7 pages of webhosts who have been closed by 2co for a fake reason.

  7. #7
    Join Date
    Oct 2012
    Location
    Canada
    Posts
    3,064
    Your options are Either Stripe or Paypal Payments Pro... that's where everybody is headed... I have both but current use Paypal Payments Pro because I find them to be more reliable due to their long term in the industry... by my understanding stripe is still fairly new.
    TrentaHost INC. || Fully Managed DDoS Protected Services Globally (NA - EU - Asia)
    Reseller Hosting- Pure SSD | Litespeed | Imunify360 | CloudLinux | 24x7 Support | Mailchannels
    Linux & Windows DDoS Protected SSD VPS - cPanel / WHM | DDoS Protection | Let's Encrypt | Pure-SSD
    DDoS Protected Locations : Portland, OR (North America) | Amsterdam, NL (Europe) | Singapore (Asia)

  8. #8
    I've been with 2CO for 6 years and got no troubles. The only problem is the high fee. I think there must have a valid reason for your case.
    Web Hosting Discussions - There is not best host. There is only the host that's best for you.
    Web Hosting Offers - Be Wise before Ordering a Web Hosting Package.

  9. #9
    Join Date
    Mar 2006
    Location
    Servers
    Posts
    1,590
    Quote Originally Posted by HostMantis View Post
    This isn't just a 2CO thing. Any payment processor will close your account for excessive chargebacks.
    If you call 1% high rate ... It is a JOKE
    Another news for you, sometimes the real owner of the service forget about it and go to the bank and make a chargeback.. Happened a lot of times.
    Another funny story, customer buy Joomla extension. See on his statement extension bla bla. Saying I never ordered hair extension ... Bam - CHARGEBACK.

    We got 6 chargebacks from one card only from Brasil. Went into our 2CO terminated.

    What is your opinion on this one ?
    QHoster.com - Web Hosting with DDoS Protection | Shared & Reseller in Europe/North America
    Linux/Windows RDP VPS 13 Locations : UK, US (5 states), Mexico, Canada, Bulgaria, Lithuania,
    Italy, France, Germany,Netherlands, Switzerland, Rissia, Singapore | OpenVPN/PPTP Enabled
    INSTANT | PayPal, Skrill, Payza, Bitcoin, WebMoney, Perfect Money, Ukash, CashU, paysafecard

  10. #10
    Join Date
    Oct 2002
    Location
    /roof/ledge
    Posts
    28,088
    Quote Originally Posted by HostingOwner-SS View Post
    I didn't a single chargeback or claim
    So then this claim from them is a flat out lie?
    your account was flagged because the percentage of your buyers that reported their transaction as fraudulent exceeded this standard
    Your one stop shop for decentralization

  11. #11
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by bear View Post
    So then this claim from them is a flat out lie?
    Yes 100%, No single chargeback or claim and that's why i am asking for the valid reason from 2co.
    Build your dream otherwise someone will hire you to build their dreams.

  12. #12
    Join Date
    Mar 2010
    Posts
    442
    Specially uploaded for bear do you want to see my account if you find any single chargeback in listing then let me know. Nothing... then how i can satisfy myself? 2CO is 100% lier..
    Attached Thumbnails Attached Thumbnails record.jpg  
    Build your dream otherwise someone will hire you to build their dreams.

  13. #13
    Join Date
    Dec 2010
    Location
    127.0.0.1
    Posts
    5,732

    Re: 2CO is a joke - not a valid reason to close account

    Quote Originally Posted by HostingOwner-SS View Post
    Specially uploaded for bear do you want to see my account if you find any single chargeback in listing then let me know. Nothing... then how i can satisfy myself? 2CO is 100% lier..
    You have 1 refund that I can see.

  14. #14
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by CW Mike View Post
    You have 1 refund that I can see.
    Mike IF refund is reason then i think i will have to leave online business and start something in local market or we will not offer refund to clients. Now my idea is selling bananas, mango or will open cloth store what do you think?? not a bad idea haha 2co is just a joke to me after this action.

    CLOSING ACCOUNT ON REFUND, IT SUCKS
    Build your dream otherwise someone will hire you to build their dreams.

  15. #15
    Join Date
    Aug 2009
    Location
    US/UK/MY
    Posts
    3,042
    We've used 2CO as an additional payment option for years and have never had any issues with them aside from the transaction fees being a little high.

    So please forgive me if I'm a little bit skeptical without hearing 2CO's side of the story.
    SimpleSonic - We Make Fast... Easy!
    US/UK/MY - 100% Uptime - Shared - Reseller - cPanel - DirectAdmin - WHMCS Included!
    Blazing Fast NVMe SSD - CloudLinux - Imunify360 - LiteSpeed - MailChannels - JetBackup

  16. #16
    Join Date
    Mar 2006
    Location
    Servers
    Posts
    1,590
    Quote Originally Posted by HostingOwner-SS View Post
    Mike IF refund is reason then i think i will have to leave online business and start something in local market or we will not offer refund to clients. Now my idea is selling bananas, mango or will open cloth store what do you think?? not a bad idea haha 2co is just a joke to me after this action.

    CLOSING ACCOUNT ON REFUND, IT SUCKS
    So much writing and you have realized it ? They are a joke
    They just do not like you or you throw bad karma on them ...
    QHoster.com - Web Hosting with DDoS Protection | Shared & Reseller in Europe/North America
    Linux/Windows RDP VPS 13 Locations : UK, US (5 states), Mexico, Canada, Bulgaria, Lithuania,
    Italy, France, Germany,Netherlands, Switzerland, Rissia, Singapore | OpenVPN/PPTP Enabled
    INSTANT | PayPal, Skrill, Payza, Bitcoin, WebMoney, Perfect Money, Ukash, CashU, paysafecard

  17. #17
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by WebHostDog View Post
    They just do not like you or you throw bad karma on them ...
    I have no idea but i can simply say this is really unprofessional approach. About bad karma i posted my account screenshot then i have proof that i didn't
    Build your dream otherwise someone will hire you to build their dreams.

  18. #18
    Join Date
    Apr 2009
    Location
    Dallas/FortWorth TX
    Posts
    1,703
    sometimes I just feel the processors are there just to rape your arse. Cash/check/wire/ach is the way to go.

  19. #19
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by Kusai View Post
    sometimes I just feel the processors are there just to rape your arse. Cash/check/wire/ach is the way to go.
    But with Cash/check/wire its hard to maintain business within international market.
    Build your dream otherwise someone will hire you to build their dreams.

  20. #20
    Join Date
    Mar 2006
    Location
    Servers
    Posts
    1,590
    Quote Originally Posted by HostingOwner-SS View Post
    But with Cash/check/wire its hard to maintain business within international market.
    Western Union is your friend in this case. It is literally everywhere.
    QHoster.com - Web Hosting with DDoS Protection | Shared & Reseller in Europe/North America
    Linux/Windows RDP VPS 13 Locations : UK, US (5 states), Mexico, Canada, Bulgaria, Lithuania,
    Italy, France, Germany,Netherlands, Switzerland, Rissia, Singapore | OpenVPN/PPTP Enabled
    INSTANT | PayPal, Skrill, Payza, Bitcoin, WebMoney, Perfect Money, Ukash, CashU, paysafecard

  21. #21
    After 2 years they have closed our account without any warning or any valid reason. we have switched to Plimus, hopefully this one works the way that we expected.
    Cloudzy
    Cheap Windows VPS | Linux VPS | Bitcoin VPS | Forex VPS
    Accept Credit Cards, PayPal, PerfectMoney, CryotoCurrency and Bitcoin
    In business for more than 14 years - Since 2008

  22. #22
    Join Date
    Mar 2010
    Posts
    442
    Quote Originally Posted by Hannan View Post
    After 2 years they have closed our account without any warning or any valid reason. we have switched to Plimus, hopefully this one works the way that we expected.
    Thanks Hanan, does Plimus is good? How is your experience and i can see they also accept paypal but in their official website they written that whmcs not supports Plimus then what you did? can i know would be thankful.
    Build your dream otherwise someone will hire you to build their dreams.

  23. #23
    Join Date
    Jan 2011
    Location
    Between Earth & sky
    Posts
    551
    another 2CO victim

    try stripe it will help you
    VMakerHOST » Providing Amazing Services since 2010
    Three Datacenter Locations: Chicago, Netherlands & Singapore
    █ Reseller Hosting with WHMCS | End User Support | Premium Network | 24x7-365 Support
    ShoutCAST, Web Hosting, Virtual Servers & Dedicated Servers. Managed options available

  24. #24
    Join Date
    Oct 2011
    Location
    United States
    Posts
    75
    Have 2co responded to you when you asked for proof that there was to many chargebacks? What did they say?
    Fluid Hosting LLC providing specialist hosting services since early 2001.
    Hsphere Hosting and Dedicated Server specialists in Equinix NY2 and NY4.

  25. #25
    Join Date
    Aug 2009
    Location
    Los Angeles
    Posts
    3,338
    Call them, I'm pretty sure false positives are being sent out everywhere. We just had an email pop up about failure to fill out the tax forms, which we did in November of last year and even verified them again in April of this year.

Page 1 of 2 12 LastLast

Similar Threads

  1. Valid Reason to get Extra IP address for a Dedicated server
    By melorhosts in forum Dedicated Server
    Replies: 37
    Last Post: 04-27-2011, 02:06 AM
  2. 2co atm intercash close...
    By solyalex in forum Ecommerce Hosting & Discussion
    Replies: 38
    Last Post: 10-20-2004, 04:28 PM
  3. 2CO - Is this a joke ??
    By DavidIl in forum Ecommerce Hosting & Discussion
    Replies: 20
    Last Post: 09-21-2004, 11:48 PM
  4. Aplus close my account without reason
    By SeFlow in forum Dedicated Server
    Replies: 19
    Last Post: 08-10-2004, 07:53 PM
  5. Would anyone want a 2CO account for the $49 - Reason to sell
    By John D in forum Other Offers & Requests
    Replies: 2
    Last Post: 10-20-2003, 11:08 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •