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Thread: Hyper V Mart VPS (very bad exp)
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09-29-2013, 03:32 PM #1Junior Guru Wannabe
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- Feb 2008
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Hyper V Mart VPS (very bad exp)
Hi,
Guys let me know if i am wrong. i am on their basic plan. advertised speed is 100mbps. but when ever i upload at night time, it never goes above 30kbps ans download is always around that time and its daily for min of 2-3 hours. is it normal??? i dont have any website on it. just db hosting and some service (both worked great in shared hosting.. just for high speed i changed to vps and it turned to 10x slow)..
is it normal? any review with hyper v mart or databasemart.com?? am i only one to face this issue?
also if i create support ticket immediately it goes to normal so ticket gets closed as i dont have any proof of it.
advice me guys.
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09-29-2013, 06:10 PM #2The Linux Specialist
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It is not normal.
You need to open a ticket with them again then provide a screenshot on the speed you are getting.
Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
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09-29-2013, 08:19 PM #3Web Hosting Master
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Do you live in same country or same state as data center location?
Upload/download speed also depends on your internet connection and distance between you and server.
However normal transfer speed should be much better than 30kbps.
If you don't mind, share a download link and we can test speed for you.PremiumReseller.com Hyper-V SSD VPS USA London Singapore
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09-29-2013, 09:23 PM #4Disabled
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Are you sure it's on their end, and not your own? perhaps try uploading or downloading from another server with a fast connection to gage it more accurately.
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09-30-2013, 02:14 AM #5Junior Guru Wannabe
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09-30-2013, 02:17 AM #6Junior Guru Wannabe
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09-30-2013, 02:22 AM #7Junior Guru Wannabe
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10-03-2013, 12:46 PM #8Disabled
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- Feb 2005
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- Galveston, TX USA
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- 115
We double checked your VPS and did some tests again.
1) CPU usage is less than 40%
2) Memory usage is 50% (1GB of 2GB)
3) Bandwidth is around 80kbps. We can get around 85Mbps to 90Mbps if we copy files from our Houston data center to your VPS (in Dallas). So there is no network problem in our data center.
4) The disk queue length is 0.01. Disk I/O is not a problem too.
The only problem we can think of is the delay between your computer and our data center. We've tried our best to help you and also moved your VPS to other rack.
You can submit a sales ticket to cancel your VPS and we are happy to issue a full refund since it did not meet your expectation. Sorry for your bad experiences with us.
BTW, his VPS in CoreXchange (Dallas). We would appreciate if somebody can test the speed from India. http://74.124.24.3/test_100mb.zip
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10-03-2013, 12:56 PM #9Junior Guru Wannabe
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- Feb 2008
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- 66
Yes after moving rack speed is good from past 24 hours.
But yes previously it had packet loss from many points throughout world.
After moving rack, there is no packet loss.
But still if someone buys vps and run a serious business offcourse you should provide replies and give quick support. Just see todays date. how much days it took for u to fix it up.
I was sending many emails and also chat (shery was good) others took min of 15 mins to send a small reply.
But now my issue is solved. no packet loss and good speed.
They gave me another vps.. it too had same issue..
Only remark is support is very slow.
I gave them ping test only then they were able to solve it out.
Anyways thanks as my problem solved after a long struggle. i wouldnt have dragged u hear if you would have replied properly in time.. 1-2 hours is fine.. not 12+ hours...
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10-05-2013, 01:06 AM #10Web Hosting Master
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Cloudzy
█ Cheap Windows VPS | Linux VPS | Bitcoin VPS | Forex VPS
█ Accept Credit Cards, PayPal, PerfectMoney, CryotoCurrency and Bitcoin
█ In business for more than 14 years - Since 2008
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01-02-2014, 05:48 AM #11Newbie
- Join Date
- Jan 2014
- Posts
- 5
Hi,
I am from India and I am trying the test file.
I am able to download the file at 15kbps.
I am interested in getting a Windows VPS. Could you please mention which rack is working well to India so that I can request that when I am placing the order.
If possible please put a test file on that rack as well so that I can test it prior to placing th order.
FYI we have a 15mbps connection
Thanks
Varun
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01-02-2014, 10:27 AM #12Disabled
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- Feb 2005
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- Galveston, TX USA
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- 115
Varun, you can test http://108.60.201.33/test_100mb.zip
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01-02-2014, 03:33 PM #13Newbie
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- Jan 2014
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- 5
Hi,
I am getting 220kbps at home.
Will check at work and get back to you.
Incase I take a longterm plan and we find it slow within the first few days/weeks will we have the option to cancel on a prorata basis?
Thanks
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01-03-2014, 01:39 AM #14Disabled
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- Feb 2005
- Location
- Galveston, TX USA
- Posts
- 115
Please sign up with the monthly payment period first and can switch to others at any time.
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01-03-2014, 01:57 AM #15Newbie
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- Jan 2014
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- 5
Speed seems good. I am getting between 500-700kbps
The reason I am asking about canceling longterm contracts is because you have a good deal right now with the holiday discount. I would not like to lose that.
Please get back to me on the possibility of canceling on a prorata basis. Within a short time max 4-6 weeks to test it out at our client places etc.
Thanks
Varun
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01-03-2014, 02:03 AM #16Newbie
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- Jan 2014
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- 16
It's shared 100/100 odiously unless the box is 1gbps how can they give 100/100. Unless you bought full not hypervisior vm.
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01-03-2014, 02:07 AM #17Disabled
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- Feb 2005
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- Galveston, TX USA
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- 115
Sure. No problem.
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01-03-2014, 02:23 AM #18Newbie
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- Jan 2014
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- 5
If I take it monthly do I get the discount every month as long as its active
Will I be able to run a vpn server on it?
Thanks
Varun
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01-03-2014, 02:30 AM #19Disabled
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- Feb 2005
- Location
- Galveston, TX USA
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- 115
Yes. It is lifetime discount. Windows VPN is ok.
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01-03-2014, 02:48 AM #20Newbie
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- Jan 2014
- Posts
- 5
Placed the order.
Thanks
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03-10-2015, 03:31 PM #21Junior Guru Wannabe
- Join Date
- Feb 2008
- Posts
- 66
now again same story repeats. my entire vps is down from past 1 hour. my entire business apps are blocked and my all datas are in DB.
I am not getting any kind fo reply from Tickets or live chat (waiting for mroethan 60 Mins.. its a joke is'nt? called their number but no one is picking the call...
so what should i do now?? very very sick support! seriously you guys need to get atleast 1 dedicated support person.
i never had these kinda exp with anyone!!
PLEASE HELP ME!
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03-10-2015, 03:49 PM #22Disabled
- Join Date
- Feb 2005
- Location
- Galveston, TX USA
- Posts
- 115
Our data center CoreXchange expereinced the power issues today. They have fixed it. Please contact our support if you still have the problems to access your servers. Sorry for the problems.
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03-10-2015, 03:59 PM #23Junior Guru Wannabe
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- Feb 2008
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03-10-2015, 04:23 PM #24Junior Guru Wannabe
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- Feb 2008
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contact??? ru joking??? cant you reaad my messages?? i am not able to CONTACT!!
http://gyazo.com/d25a3298b9eddfee1683298470dae311
check screenshot! this is how your CONTACT SEEMS TO BE! NO Answer! Waitef for morethan 60 mins in live chat and now again waiting from past 20 mins to get responsible answer!!!!
Is this how you treat your customers? i have been with you from past almost a year.
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