Results 1 to 8 of 8

Thread: dacentec team

  1. #1
    Join Date
    Apr 2010
    Location
    In your heart
    Posts
    631

    dacentec team

    I have vps node with dacentec

    i have create some cpanel/whm vps on node

    This is second time when dacentec received any alert that any site hack they null rout vps IP,
    never saw like this experience before if site hack ip will null rout

    i know its my and my customer responsibility to make safe site from hacker, but it can happen any where

    but i think they must give a time 12hrs to suspend or remove hackers files, what you guy think ?
    Web Hosting in Pakistan -> Fast Hosting,(25 minute initial ticket response time guarantee)
    Hosting in Pakistan -> Keep your site online with Cheap Price

  2. #2
    Join Date
    May 2013
    Location
    Dubai, UAE
    Posts
    283
    Dacentec has been pretty lenient to work abuse issues out with customers in the past, but not sure about what their policy is now.

  3. #3
    Join Date
    Apr 2010
    Location
    In your heart
    Posts
    631
    i know if site hack hacker will do wrong, may be pishing or any other legal thing but con't understand what is the reason to add IP in null and down all site under vps
    Web Hosting in Pakistan -> Fast Hosting,(25 minute initial ticket response time guarantee)
    Hosting in Pakistan -> Keep your site online with Cheap Price

  4. #4
    Join Date
    Jun 2011
    Location
    Indonesia
    Posts
    1,776
    is that phising site? if yes that would normal for datacenter to nullroute an ip because phising espesially for budget

  5. #5
    Join Date
    Nov 2007
    Location
    New Jersey, USA
    Posts
    4,740
    They take abuse requests seriously. I think that 12 hours is a bit harsh, they should at least give you 24 hours. But those things need to be dealt with right away to avoid a null route.

    - Daniel

  6. #6
    Join Date
    Apr 2010
    Location
    In your heart
    Posts
    631
    Quote Originally Posted by TmzHosting View Post
    They take abuse requests seriously. I think that 12 hours is a bit harsh, they should at least give you 24 hours. But those things need to be dealt with right away to avoid a null route.

    - Daniel
    The problem is they null rout IP once they received report

    i always look abuse issue very seriously, and take down site, but taking down hole vps not good
    Web Hosting in Pakistan -> Fast Hosting,(25 minute initial ticket response time guarantee)
    Hosting in Pakistan -> Keep your site online with Cheap Price

  7. #7
    Join Date
    Jun 2008
    Location
    In Dreams
    Posts
    664
    Quote Originally Posted by gold2 View Post
    i always look abuse issue very seriously, and take down site, but taking down hole vps not good
    So did you get it back? or its still down?

  8. #8
    Join Date
    Apr 2010
    Location
    In your heart
    Posts
    631
    Quote Originally Posted by Fakher View Post
    So did you get it back? or its still down?
    it was back
    Web Hosting in Pakistan -> Fast Hosting,(25 minute initial ticket response time guarantee)
    Hosting in Pakistan -> Keep your site online with Cheap Price

Similar Threads

  1. Dacentec down?
    By luna6 in forum Providers and Network Outages and Updates
    Replies: 10
    Last Post: 08-07-2013, 05:18 AM
  2. Dacentec down?
    By arturoleon in forum Providers and Network Outages and Updates
    Replies: 1
    Last Post: 03-07-2013, 05:46 PM
  3. PSM - Support team better than sales team?
    By susanBuck in forum Managed Hosting and Services
    Replies: 8
    Last Post: 06-19-2009, 09:20 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •