Results 1 to 6 of 6

Thread: Please Help :(

  1. #1

    Please Help :(

    Well I currently have a domain for my business however the web developer had control over it, he asked me for my domain key so I gave him the crazy domains domain key which is <<snipped>>, now all he has said is it is released. What do I do now? Thanks.
    Last edited by bear; 09-26-2013 at 08:02 AM.

  2. #2
    Join Date
    Oct 2002
    State of Disbelief
    Sounds like he's unlocked in in preparation for you moving it from his account?
    I have no experience with crazydomains, but many registrars allow for "pushing" a domain to a new account. If not, you would need an account at some other registrar, and using that code (we removed it, since it really shouldn't be public), you should be able to transfer it out to your account.
    Having problems, or maybe questions about WHT? Head over to the help desk!

  3. #3

    What exactly you want to do with your domain? do you want to transfer it?

  4. #4
    If you are an owner of the domain, you should never provide your domain control panel details as well as authorization code (EPP code) for your domain. If you domain is transferred away from your account, you may lose your domain or you may need to take legal action (provided you have sufficient proof that you own that domain). There is really no need to provide this details to anyone.

  5. #5
    Join Date
    Jul 2010
    are you looking to transfer to another registar ?

  6. #6
    Join Date
    Jan 2013
    The only reason I see that the developer would need the AUTH key is to transfer the domain away from the current registrar.

    The AUTH (EPP) key is basically the ownership, or authorization password for the domain. Anyone with that key can transfer the domain to another registrar. Never give that out.

    If one of our customers wants to transfer away, we release the management rights to them, making them a direct customer of the registrar. Then they contact the registrar to get the AUTH key so they can transfer, we never see it.

    We do, however, need it to transfer incoming domains through our system, so maybe the developer is moving the domain to another registrar for you. He sounds as like he is keeping you in the loop so you may want to talk to him to see what is going on.
    [B]Scott M

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts