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Suggestions appreciated for outsourced helpdesk
We are planning to start to offer english-speaking helpdesk for our clients 24/7, therefore any suggestions for good, reliable companies would be appreciated.
This might be a page where you can start your homework. There are quite a lot support companies listed there and you will have to do your homework to find the best one that will suit you.
First, make a list that you think will meet your needs and then search their names here to see reviews about them. Contact them and talk with them to know more about them.
I hope this will help.
Thank you, I will check this link.
And depending on your budget, there are "Dedicated","Semi-dedicated" and "Shared" support plans. Most of the outsourced support companies providing 24/7 Helpdesk Support.
Ideamine Technologies http://www.ideaminetech.com
Server Management|Outsourced Support|Web Development|Mobile Applications Skype: servernix|GTalk: servernix|AIM: servernix
Thanks & yes, I'm aware of that.
I recommend LaswaTech.com. I am with them 2+ years now supporting my help desk and LiveChat 24x7.No complaints, my customers rated 4 and 5 stars for replies average.
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