We saw messages delayed oddly... a message with a time of 10:30AM showed up around 4PM, while other messages were delayed on time. It made yesterday a bit rough since we kept having old messages suddenly show up at the bottom of our queue.
Glad to say that today was much better, so the problem, at least for us, appears resolved.
Are you serious? C'mon dude. Have you never heard the old adage "you get what you pay for."
If you pay nothing for a service you should not have *ANY* expectations because the service provider has no expectations of receiving anything of value from you, the user, in return for their efforts.
That is simply not true.
Every provider has an obligation to you as the service consumer. The fact that the service is free does not make it any less of an obligation.
Unlike when you pick your children up from a soccer practice, this isn't a "favor" or a good-deed that Google is doing.
Google is making A LOT of money and your usage of their services (even if you are not paying) are partially the reason for that. They are obligated to provide high level of service simply because if they do not, they will lose users.
Google is actually a perfect example of how a FREE service is not how you would expect it to be (unlike free web hosting where downtime and poor performance are basically key features).
Google is the example that you do not get what you pay, but sometimes quite a lot more (or are you telling me that you get nothing from Google? )