I've spent the last week looking for a starting point on a new project to no avail & would appreciate any software suggestions
The goal is to replace http://www.engardellc.com/ as my clients are now paying $1200+/month & it lacks all needed features. Basically it needs to runs customer credit checks, manage technician schedules/jobs, ranks sales reps, manage equipment inventory & track employee payroll etc.
Also I'll be integrating their Asterisk/FreeSwitch phone system to track calls, CID account detection, click to call/directory & agent statistics.
Obviously I'll be writing many of the features myself but I'm looking for an existing solution that has most, preferably open source with at least a rudimentary API. I was seriously considering WHMCS as I have a long history developing modules & themes for it but it seems it may not be the best fit for my clients. Any suggestions greatly appreciated.