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  1. #1

    Burst.net Windows VPS VNC connect problem

    I started to use burst.net VPS, but i need to connect in the vnc to star using the service

    but I'm having trouble.

    The message is: "Error: Authentication failed"

    I'm trying to change the password of vnc any times but every try the vnc give me a error message.


    The IP of VPS is different than IP of VNC, this is right?

    Ping and traceroute do not work in the VPS ip.



    Sorry for my bad English.

  2. #2
    Join Date
    Mar 2003
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    WebHostingTalk
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    16,950
    Why not contact burst.net instead?

    Only them can help you with this as they know better.
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  3. #3
    Quote Originally Posted by paulor_m View Post
    Ping and traceroute do not work in the VPS ip.
    Ping may be disabled on Windows firewall.
    Windows vps should have remote desktop connection enabled by default.
    PremiumReseller.com Hyper-V SSD VPS USA London Singapore
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  4. #4
    Join Date
    Sep 2013
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    On Earth
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    131
    Quote Originally Posted by PremiumHost View Post
    Ping may be disabled on Windows firewall.
    Windows vps should have remote desktop connection enabled by default.
    BN windows VPS RDP need to be enabled through VNC. By default it is disabled.

  5. #5
    Sometimes when VPS is off the VNC is not working or java is not installed or working on your system.
    Try solve it with their support.
    RouterHosting
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  6. #6
    Quote Originally Posted by net View Post
    Why not contact burst.net instead?

    Only them can help you with this as they know better.
    Seconded.

    You are using your own desktop VNC or VNC in their VPS control panel?
    ControlVM.com :: Cloud Hosting Reliable Xen VPS :: Serving Customer From More Than 40 Countries.
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