Results 1 to 8 of 8
  1. #1

    Alternative to Volusion chat?

    Volusion has discontinued their free version of Live Chat. Fantastico deluxe offers a few "Customer Relationship" options:

    Crafty Syntax Live Help
    Help Center Live
    osTicket
    PHP Support Tickets
    Support Logic Helpdesk
    Support Services Manager

    Which of these, or other alternatives, do you recommend? This is for very infrequent usage, so the $30/mo Volusion basic plan is an untenable option for my low-budget customer.

  2. #2
    Join Date
    Mar 2003
    Location
    /root
    Posts
    23,990
    Moved > Hosting Software and Control Panels .

    Specially 4 U
    Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
    JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
    Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx

  3. #3
    Join Date
    Feb 2007
    Location
    United States
    Posts
    526
    Quote Originally Posted by phidler View Post
    Volusion has discontinued their free version of Live Chat. Fantastico deluxe offers a few "Customer Relationship" options:

    Crafty Syntax Live Help
    Help Center Live
    osTicket
    PHP Support Tickets
    Support Logic Helpdesk
    Support Services Manager

    Which of these, or other alternatives, do you recommend? This is for very infrequent usage, so the $30/mo Volusion basic plan is an untenable option for my low-budget customer.
    I would say go with zopim.com. They have a free account for live support chat thats really good.

  4. #4
    Quote Originally Posted by MSHMatt View Post
    I would say go with zopim.com. They have a free account for live support chat thats really good.
    Thanks for the tip! I checked them out, and it does look good.

  5. #5
    Join Date
    Sep 2013
    Posts
    34

    Re: Alternative to Volusion chat?


  6. #6
    Join Date
    Feb 2007
    Location
    United States
    Posts
    526
    Your welcome! They are good! We use to use them but switched recently to phplivechat

  7. #7
    Join Date
    Jul 2005
    Location
    here, there, where?
    Posts
    4,100
    Quote Originally Posted by MSHMatt View Post
    I would say go with zopim.com. They have a free account for live support chat thats really good.
    I have also from others that zopim is good, though it was more of the paid then free. For a paid live chat, check phplive -- http://www.phplivesupport.com/. They have a $10/month hosted solution or a one time purchase of $150 that you install on your own systems. There are annual renewals for support / updates phplive with the one time.
    -Steven | Cooini, LLC
    "It is the mark of an educated mind to be able to entertain a thought without accepting it" -Aristotle

  8. #8
    Join Date
    Feb 2007
    Location
    United States
    Posts
    526
    Actually, we use phplivesupport now and we really like it! It has quite a few features that we enjoy using just wish it had an iphone app like Zopim has.

Similar Threads

  1. WHMCS Alternative Live Chat Solution
    By leckley in forum Hosting Software and Control Panels
    Replies: 18
    Last Post: 08-19-2013, 05:37 AM
  2. FREE Alternative to LIVEZILLA Live Chat ? Browser-based
    By vWiz in forum Running a Web Hosting Business
    Replies: 27
    Last Post: 04-07-2013, 11:13 AM
  3. Volusion Alternative?
    By reddem0n in forum Ecommerce Hosting & Discussion
    Replies: 7
    Last Post: 09-30-2009, 11:56 PM
  4. Volusion cart
    By NeonRider in forum Ecommerce Hosting & Discussion
    Replies: 0
    Last Post: 11-09-2005, 10:59 AM
  5. Any free online chat alternative to LivePerson?
    By twrs in forum Running a Web Hosting Business
    Replies: 22
    Last Post: 05-23-2002, 08:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •