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Thread: 5 year DowntownHost Review
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02-23-2013, 09:03 PM #1Newbie
- Join Date
- Feb 2013
- Posts
- 5
5 year DowntownHost Review
Overall great hosting company and I almost always recommend them to others (only if i created affiliate account haha).
Basic review, nothing too technical.
4 Shared Bronze Accounts 9/10
starting from 2008 - present. Overall fast, cheap and reliable. However I never monitored downtime with the tools I use now.
1 Semi Dedicated Bronze Account 10/10
From 2010. Did not experience any problems with downtime, extremely fast and realiable. Definitely worth every penny.
1 Reseller WHM account 9/10
Experienced downtime a few months ago off and on, only for about 20 mins to 2 hours and luckily during odd hours, never any day time issues. I have over 70 client websites running Adword campaigns, most of the time 24/7. Very basic sites however it's the the dead traffic from adwords that cost them dead clicks and money. I know 100% uptime does not exist but was ready to move to knownhost until issues were resolved by DTH. No problem since then.
Email Support 10/10
They pretty much respond within 5-15 mins. Jorge, Sebestain, Seth are all great guys and very helpful. I like to annoy their team on daily basis with random questions and they respond to all of them.
Phone Support was bad when I really needed them one night.
I tried calling 3 times and could never get through, either straight to voice mail or busy signal.
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02-25-2013, 11:31 AM #2Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
- Posts
- 12,052
Thank you very much for your review
█ Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
█ LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
█ Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
█ DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore
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02-25-2013, 02:59 PM #3Newbie
- Join Date
- Feb 2013
- Posts
- 5
Cmon DTH im having an urgent issue on one of my accounts. I wish you guys really had phone support. Still waiting on ticket reply. Client is ready to kill me!!!
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02-25-2013, 03:12 PM #4Web Hosting Master
- Join Date
- Apr 2001
- Location
- Paradise
- Posts
- 12,052
█ Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
█ LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
█ Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
█ DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore
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