hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Should i make a help desk???
Reply

Hosting Software and Control Panels Software used in the web hosting industry. Topics include control panels, add-on software, setup scripts, etc.
Forum Jump

Should i make a help desk???

Reply Post New Thread In Hosting Software and Control Panels Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 03-18-2003, 08:29 PM
geosters geosters is offline
Junior Guru Wannabe
 
Join Date: Sep 2002
Location: n.y
Posts: 75
Lightbulb

Should i make a help desk???


I am thinking of make a very nice help desk, but would anyone be interested in it? It would be $20 to buy a lisence, the features that it would have, (this is like only 25% of them)

User:
Add Ticket.
View Tickets.
Edit Tickets.
Password Protection (uses MD5).
Edit Information.
E-mail Support.
View News.
View Faq.

Admin:
Edit Ticket.
View New Ticket.
Delete Ticket.
Reply To Ticket.
Password Protection.
Edit Config.
Add News
Edit News
Delete News
Add Faq
Edit Faq
Delete Faq

And alot more, (lol still thinking)

Why is this one soo special? because it is sooooooo easy to change templates, it is WAY cheaper, Support for more then 1 language...

I have no screen shots because i want to know if anyone would be interested...

Reply With Quote


Sponsored Links
  #2  
Old 03-18-2003, 08:37 PM
2Mhost 2Mhost is offline
Web Hosting Master
 
Join Date: Aug 2001
Posts: 663
perldesk for $40 now .. you have to beat him if you want to find a place in the market

__________________
http://www.2mhost.com
since 2001

Reply With Quote
  #3  
Old 03-18-2003, 08:57 PM
Senad Senad is offline
Web Hosting Master
 
Join Date: Feb 2003
Location: Chicago, IL
Posts: 722
Or just get modernbill .

__________________
PingPros LLC | International Network Consultant & Internet Service Provider
Cisco, Juniper, Extreme, BGP, OSPF, Windows, Linux, and Mac Consulting services | Internet Service Provider
High Quality Services at a very competitive price!

Reply With Quote
Sponsored Links
  #4  
Old 03-19-2003, 09:39 AM
Gyrbo Gyrbo is offline
Junior Guru
 
Join Date: Jan 2002
Posts: 214
I think $20 is too low for a decent script. People willing to pay for a helpdesk will think it's a bad product because it's so cheap. Other other people just want everything for free. $40 is a reasonable price, but I think it can even be higher if you have a quality product.

I'm making a helpdesk with most of the features you mentioned. It will be OS until version 1.0. One special feature is an advanced email handeling system.

If you want to talk about the, my contact info is in my profile.

__________________
Web-cp: an open source control panel: http://www.web-cp.net

Reply With Quote
  #5  
Old 03-19-2003, 09:42 AM
Aushosts Aushosts is offline
Web Hosting Master
 
Join Date: Oct 2002
Posts: 2,283
Quote:
Originally posted by Gyrbo
I think $20 is too low for a decent script. People willing to pay for a helpdesk will think it's a bad product because it's so cheap. Other other people just want everything for free. $40 is a reasonable price, but I think it can even be higher if you have a quality product.

I'm making a helpdesk with most of the features you mentioned. It will be OS until version 1.0. One special feature is an advanced email handeling system.

If you want to talk about the, my contact info is in my profile.
Let us know when its finished

__________________
Aushosts Pty Ltd is an Australian provider of Australian Hosting, and Dedicated Servers.
Web: www.aushosts.com.au

Reply With Quote
  #6  
Old 03-21-2003, 02:23 PM
PositiveHost PositiveHost is offline
Junior Guru
 
Join Date: Feb 2003
Posts: 216
We are interested.

Let us know when it is ready.

__________________
For Resellers, Designers, Entrepreneurs.
Featuring Cpanel 6 | WebHost Manager | Online Stats | Pre-Installed Scripts | Unlimited Domain Hosting | *** 24-Hour Support | info@PositiveHost.com | http://www.PositiveHost.com

Reply With Quote
Reply

Related posts from TheWhir.com
Title Type Date Posted
50e60cea-90c4-4316-b619-29df45a799de Listing 2013-03-05 18:26:14
Cloud Software Firm Citrix Invests in PaaS Startup CumuLogic, Buys IT Service Desk Beetil Web Hosting News 2012-09-11 13:50:56
Web Host PEER 1 Deploys Nimsoft Unified Manager for Monitoring Web Hosting News 2012-04-16 14:47:15
SmarterTools Launches Cloud-based Help Desk SmarterTrack.com Web Hosting News 2011-10-11 19:55:47
SmarterTools Offers Public Beta Release of Version 7 Web Hosting News 2011-05-24 20:44:25


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?