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  1. #1

    ScienceLogic EM7 datacenter management system - IT IS A DISASTER!

    Good Day WHT,

    At least it was good til the moment when I decided to check my tickets in EM7. OH MY GOD! what an epic .... did that software!

    When Immedion was using Netriplex "old" portal with Ubersmith, everything was just awesome, but after they switched on EM7 working with tickets became a real nightmare:

    - No "audit" accounts, so I cannot see what other people doing and what they reply to tickets
    - unreadable on smartphones ticket update notification e-mails with no ability to change e-mail template
    - ZERO friendly interface, overcomplicated with almost random icons and small unreadable fonts.

    Am I the only one who hate EM7 ?
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  2. #2
    Join Date
    Nov 2006
    Location
    Pune, India
    Posts
    1,428
    It is indeed Horrible. Client side software should be intuitive and this is the exact opposite.
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  3. #3
    Join Date
    May 2002
    Location
    Raleigh, NC
    Posts
    714
    Yes it sucks, and makes it a complete pain in the ass to deal with Netriplex/IMMEDION

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