Results 1 to 3 of 3
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09-08-2012, 07:58 PM #1Web Hosting Evangelist
- Join Date
- Nov 2010
- Posts
- 532
ScienceLogic EM7 datacenter management system - IT IS A DISASTER!
Good Day WHT,
At least it was good til the moment when I decided to check my tickets in EM7. OH MY GOD! what an epic .... did that software!
When Immedion was using Netriplex "old" portal with Ubersmith, everything was just awesome, but after they switched on EM7 working with tickets became a real nightmare:
- No "audit" accounts, so I cannot see what other people doing and what they reply to tickets
- unreadable on smartphones ticket update notification e-mails with no ability to change e-mail template
- ZERO friendly interface, overcomplicated with almost random icons and small unreadable fonts.
Am I the only one who hate EM7 ?Alnitech.com - dedicated servers for your business
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09-10-2012, 01:50 AM #2Web Hosting Master
- Join Date
- Nov 2006
- Location
- Pune, India
- Posts
- 1,428
It is indeed Horrible. Client side software should be intuitive and this is the exact opposite.
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09-10-2012, 10:05 AM #3Web Hosting Master
- Join Date
- May 2002
- Location
- Raleigh, NC
- Posts
- 714
Yes it sucks, and makes it a complete pain in the ass to deal with Netriplex/IMMEDION
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