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  1. #1
    Join Date
    Jun 2001
    Posts
    359

    Massive Spam, no answers from IPTelligent

    Apparently this company is located in Miami. I am receiving massive spam from numerous IPs, different every time I lock off more. I've sent them 3 abuse messages include a last warning to contact me that they received my messages. No response.

    I'm curious if anyone has dealt with them since they are, by far, a company whose IP addresses are the worst offenders of spam on our site. I don't know if it's uber incompetence or perhaps something else. It's so time consuming to deal with them that I'm considering investing more time and money to go after them. Any thoughts? Anyone here that works for them or has an ownership interest? It's really gotten out of hand.

  2. #2
    Join Date
    Feb 2012
    Location
    Memphis, TN
    Posts
    2,978
    Considering their website is empty and Google has a malicious history report I would say you need to send abuse to their provider.

    edit* abuse@quadranet.com
    Last edited by SPINIKR-RO; 06-28-2012 at 09:37 PM.
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  3. #3
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,613
    Our abuse email is abuse@quadranet.com as standard with most networks on the Internet.
    I don't believe noc@ is even a valid email, FYI.

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  4. #4
    Join Date
    Feb 2012
    Location
    Memphis, TN
    Posts
    2,978
    Oh I am sorry for posting the wrong email, I copy pasted the wrong ip whois email.
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  5. #5
    Join Date
    Jun 2001
    Posts
    359
    Quote Originally Posted by CGotzmann View Post
    Our abuse email is abuse@quadranet.com as standard with most networks on the Internet.
    I don't believe noc@ is even a valid email, FYI.
    In WHOIS (lookup at ARIN) all the email addresses for point of contact are IPTelligent. Thanks for the info - but do realize that this looks terrible. As I type this I've got a dozen more spam messages from another fresh set of IPTelligent IPs. It's almost like a spam farm run wild. Hopefully forwarding all these messages one last time will light a fire under someone. Tx.

  6. #6
    Join Date
    Jun 2001
    Posts
    359
    Just sent a message. We'll see what happens. I'd think it's an exploit but it's so many servers and interesting that some appear to be consecutive and potentially owned by the same party.

    68.169.80.146
    68.169.80.147
    68.169.80.148
    68.169.80.149
    68.169.86.218
    68.169.86.219
    68.169.86.220
    68.169.86.222
    96.47.224.42
    96.47.224.50
    96.47.224.58
    96.47.224.218
    96.47.225.66
    96.47.225.74
    96.47.225.82
    96.47.225.162
    96.47.225.170
    173.44.37.226
    173.44.37.234
    173.44.37.242
    173.44.37.250

  7. #7
    Join Date
    Jun 2001
    Posts
    359
    14 hours, still nothing, and these IP addresses are somehow getting by the firewall now. Totally unacceptable. Time to manually add all this crap to the htaccess file. What a disgrace. Can't say the company doesn't know about this.

  8. #8
    Join Date
    Jun 2001
    Posts
    359
    Quote Originally Posted by CGotzmann View Post
    Our abuse email is abuse@quadranet.com as standard with most networks on the Internet.
    I don't believe noc@ is even a valid email, FYI.
    No response at all from anyone. That's four emails and now the spam is starting again from new IP Addresses. If I can't even get back a response, this is beyond just negligence and incompetence. This moves into questions of whether there is knowledge and intent to be a hosting platform for spammers. If you're paying attention, send it down the pipeline fast because I'm about to take necessary action beyond what I've been doing until now. Here's one more.

    96.47.225.178

  9. #9
    Join Date
    Jan 2008
    Location
    Michigan
    Posts
    1,742
    Quote Originally Posted by slinky View Post
    No response at all from anyone. That's four emails and now the spam is starting again from new IP Addresses. If I can't even get back a response, this is beyond just negligence and incompetence. This moves into questions of whether there is knowledge and intent to be a hosting platform for spammers. If you're paying attention, send it down the pipeline fast because I'm about to take necessary action beyond what I've been doing until now. Here's one more.

    96.47.225.178
    From the date of your posts here, unless I am mistaken, you are largely sending these complaints to their abuse over the weekend or maybe the tail end of last week?

    No offense to you, but depending on the size of the company, many do not have abuse reps on the weekend or they are handled by the higher network ops guys. Who again, are not always available on a weekend.

    I am not saying that is always the case, as very large companies could have someone available on site, or on-call. But I can say from hosting experience many of the small to mid sized companies have a skeleton crew on weekends, and their level 3's perhaps on-call for emergencies.

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  10. #10
    Join Date
    Jun 2001
    Posts
    359
    Quote Originally Posted by Barefootsies View Post
    From the date of your posts here, unless I am mistaken, you are largely sending these complaints to their abuse over the weekend or maybe the tail end of last week?

    No offense to you, but depending on the size of the company, many do not have abuse reps on the weekend or they are handled by the higher network ops guys. Who again, are not always available on a weekend.

    I am not saying that is always the case, as very large companies could have someone available on site, or on-call. But I can say from hosting experience many of the small to mid sized companies have a skeleton crew on weekends, and their level 3's perhaps on-call for emergencies.
    Post taken in the good nature intended.

    First report was 10:50 AM on Wednesday. I'd say that not getting a reply to several abuse reports over almost 4 business days qualifies as pitiful.

  11. #11
    Join Date
    Jun 2001
    Posts
    359
    Not one single response from IPTelligent, Quadranet or whomever they are after weeks. Spam coming through again. Cannot say that there wasn't adequate warning. Time to take action since they apparently - IMHO - are either incompetent or deliberately sell space to spammers.

  12. #12
    Join Date
    Feb 2012
    Location
    Memphis, TN
    Posts
    2,978
    Try opening another abuse complaint. Though they may not get back to you they may open a case with the customer.
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  13. #13
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,613
    #1. We do not respond to abuse complaints. You are not our customer.
    #2. We forward requests on to our customers to handle. I have no idea who you are, what the issue is, and haven't seen anything come in that would resemble what you are talking about in this thread.
    #3. You need to forward the complaint WITH evidence to abuse at- quadranet.com

    If you have a ticket number or provide me with your name or domain via private message, I will look into the issue and see where we stand and whether the abuse complaint has even come in.

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  14. #14
    Join Date
    Jun 2001
    Posts
    359
    Quote Originally Posted by CGotzmann View Post
    #1. We do not respond to abuse complaints. You are not our customer.
    I'm not sure what this is supposed to mean. People who aren't your customers are the ones obviously sending in abuse complaints.

    Quote Originally Posted by CGotzmann View Post
    #2. We forward requests on to our customers to handle. I have no idea who you are, what the issue is, and haven't seen anything come in that would resemble what you are talking about in this thread.
    So you're forwarding complaints. Now there's a question that you actually do read them but all four of my emails were missed. I sent them to both locations, including the information in ARIN. Sent one to abuse@quadranet.com back on June 28.

    Now if the iptelligent.com email address doesn't work then I would have expected a bounce as well. But it appears you just have a site up with nothing there.


    Quote Originally Posted by CGotzmann View Post
    #3. You need to forward the complaint WITH evidence to abuse at- quadranet.com
    What evidence do you want? There was plenty of information as to what your clients are doing - dumping massive obvious forum spam.
    Every IP Address I check is in at least to black hole / blacklisting services. If I need to provide more evidence, let me know who is your legal counsel and I'll send them a preservation letter that can also be forwarded to your client.

    Quote Originally Posted by CGotzmann View Post
    If you have a ticket number or provide me with your name or domain via private message, I will look into the issue and see where we stand and whether the abuse complaint has even come in.
    If I'm not a client of yours, how am I supposed to have a ticket number? On your site the only support link requires someone to be logged in - and you've got email for sales.

    I've sent one more ticket and made sure someone will see it. It's manifestly clear. If I can't get a response from anyone, since your clients are obviously also not playing by the honor system that we know spammers abide by, I'll send you a PM. I very much hope that won't be necessary.

  15. #15
    Join Date
    Jun 2001
    Posts
    359
    So you need some evidence? http://www.stopforumspam.com/ipcheck/173.44.37.250

    This has been going on for months, apparently, at least since as early as May 6 from this report. And during all that time, nobody ever reported this? I would find it very hard to believe. And this is just one IP Address.


    ---------------------------

    5-Jun-12 19:01 173.44.37.250 Life insurance group lpojxertwb@ntgags.com United States Evidence
    5-Jun-12 19:01 173.44.37.250 Electronic cigarette silver case lzsyhvhsaf@pdzrzk.com United States Evidence
    5-Jun-12 18:09 173.44.37.250 Vigrx plus in stores mdokqxqihg@gyxnpk.com United States Evidence
    5-Jun-12 18:05 173.44.37.250 Liberty national life insurance company krqfzxxdju@gsirlz.com United States Evidence
    5-Jun-12 18:01 173.44.37.250 Life insurance group lpojxertwb@ntgags.com United States Evidence
    5-Jun-12 18:01 173.44.37.250 Electronic cigarette silver case lzsyhvhsaf@pdzrzk.com United States Evidence
    5-Jun-12 14:39 173.44.37.250 Vigrx plus in stores mdokqxqihg@gyxnpk.com United States Evidence
    5-Jun-12 12:57 173.44.37.250 Best penis enlargement exercises uxcczeeoph@vcbboi.com United States Evidence
    5-Jun-12 12:54 173.44.37.250 Best penis enlargement exercises uxcczeeoph@vcbboi.com United States Evidence
    5-Jun-12 12:53 173.44.37.250 How many valium prior to dental appointment aarwgpkduo@xvtjyb.com United States Evidence
    5-Jun-12 12:53 173.44.37.250 Faxless payday loans direct lenders

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