A bit unrelated to the conversation, but worth mentioning..
NEVER give any information to someone if THEY are the ones that called you. Always say you'll call them back.
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The OP's post was clear. Question is why put words in her mouth?
Her? You know this person?
Regarding the call, I think it's great. I don't particularly care for doing business with GD, but would not object to a company I use calling just to ask how it's going. No sales pitch, no problem.
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I don't see anything wrong with it myself.....it's a tried and tested business method of maintaining an open line of communication between you and your customers. Nothing new about it.
Not sure why anybody would have a problem with it. In fact if the serial sig spammers here did the same thing (that's presuming they actually have any customers) they may find their reputation as a service oriented business will improve.
My bet is if the hosts here took the time out to call their customers to see how things are going they would be more successful.
Yes, I completely agree on that. But does godaddy call their customers who just have domains?
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We call as many customers as we can as a courtesy to make sure everything is performing as expected and to see if they have any questions.
Most importantly, we try to contact our new customers as soon as possible to make sure that they got the right products for the project they are working on. Go Daddy has a lot of different product offerings, and if one of our customers bought too much, or the wrong thing, we want to make sure they get their money back, or get setup with the right product.
Sometimes the call is simply to thank you for your business.
Anyways, I just wanted to chime in on this conversation.