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  #1  
Old 05-22-2012, 02:54 PM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Box Trapper Phobia


Why are so many web hosting companies afraid of using Box Trapper for their shared accounts? Most allow its use for VPS accounts but forbid it with shared...

What's the problem with allowing Box Trapper? I find it invaluable.



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  #2  
Old 05-22-2012, 02:57 PM
David David is online now
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Can't imagine why a hosting co. would prevent a user from wielding it, though I find it useless myself

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  #3  
Old 05-22-2012, 03:10 PM
Steven Steven is offline
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It's because the common CSF firewall that most hosts use has a warning in it and they turn it off:

Quote:
Having boxtrapper enabled can very easily lead to your server being listed in common RBLs and usually has the effect of increasing the overall spam load, not reducing it. You should disable it in WHM > Tweak Settings > BoxTrapper Spam Trap

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  #4  
Old 05-22-2012, 03:17 PM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Quote:
Originally Posted by Steven View Post
It's because the common CSF firewall that most hosts use has a warning in it and they turn it off:
So, it's more or less a knee-jerk reaction to the warning message.

Box Trapper reduced my spam 100%. I can't live without it!

  #5  
Old 05-22-2012, 07:56 PM
FernGullyGraphics FernGullyGraphics is offline
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Quote:
Originally Posted by Mrs_Esterhouse View Post
So, it's more or less a knee-jerk reaction to the warning message.

Box Trapper reduced my spam 100%. I can't live without it!
Box Trapper is actually a very poor program that causes more problems than it solves. Often times leading to the servers IP being black listed. Personally, I dont know why any provider would want to use it. You can eliminate 80% of your spam using correct configurations + spam assassin.

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  #6  
Old 05-22-2012, 08:17 PM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Originally Posted by FernGullyGraphics View Post
Box Trapper is actually a very poor program that causes more problems than it solves. Often times leading to the servers IP being black listed. Personally, I dont know why any provider would want to use it. You can eliminate 80% of your spam using correct configurations + spam assassin.
Yeah, but Box Trapper gets you to 100% spam elimination. I wouldn't want to stay at 80%.

  #7  
Old 05-22-2012, 08:24 PM
FernGullyGraphics FernGullyGraphics is offline
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Quote:
Originally Posted by Mrs_Esterhouse View Post
Yeah, but Box Trapper gets you to 100% spam elimination. I wouldn't want to stay at 80%.
On the contrary though, if you use box trapper you will probably end up getting your mail server IP black listed and then you wont be able to send out email to anyone except people on your server.

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  #8  
Old 05-22-2012, 08:33 PM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Originally Posted by FernGullyGraphics View Post
On the contrary though, if you use box trapper you will probably end up getting your mail server IP black listed and then you wont be able to send out email to anyone except people on your server.
Why would it get blacklisted for sending out user verification emails?

  #9  
Old 05-22-2012, 08:40 PM
FernGullyGraphics FernGullyGraphics is offline
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Quote:
Originally Posted by Mrs_Esterhouse View Post
Why would it get blacklisted for sending out user verification emails?
Because most spammers spoof email addresses with either A.) Fake accounts that do not exist or B.) Accounts that do exist. If they are spoofing and your box-trapper sends out a verification email to the user (who does not know who you are). Will likely mark your email as spam or their firewall/anti spam system will. In effect, by trying to prevent spam, you actually become a spammer your-self (which leads to your mail server IP being blocked).

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  #10  
Old 05-22-2012, 09:37 PM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Quote:
Originally Posted by FernGullyGraphics View Post
Because most spammers spoof email addresses with either A.) Fake accounts that do not exist or B.) Accounts that do exist. If they are spoofing and your box-trapper sends out a verification email to the user (who does not know who you are). Will likely mark your email as spam or their firewall/anti spam system will. In effect, by trying to prevent spam, you actually become a spammer your-self (which leads to your mail server IP being blocked).
So, both HostGator and BlueHost have been using Box Trapper for years. Last I checked neither host was blacklisted...

  #11  
Old 05-22-2012, 10:04 PM
FernGullyGraphics FernGullyGraphics is offline
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Quote:
Originally Posted by Mrs_Esterhouse View Post
So, both HostGator and BlueHost have been using Box Trapper for years. Last I checked neither host was blacklisted...
That is an incorrect statement HG and BlueHost mail servers get black listed all the time. Now is that happening specifically because they have box trapper enabled? Cant say 100%, but im sure its not helping. Im actually rather surprised to hear HG and BlueHost (or any host) still has box trapper enabled (as mentioned earlier, its rather obsolete). Not only does box trapper create spam issues, it also eats up a huge amount of resources. All to block spam which can easily be blocked by using proper spam filter setting.

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  #12  
Old 05-22-2012, 10:28 PM
DanJo DanJo is offline
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Quote:
Originally Posted by FernGullyGraphics View Post
Box Trapper is actually a very poor program that causes more problems than it solves. Often times leading to the servers IP being black listed. Personally, I dont know why any provider would want to use it. You can eliminate 80% of your spam using correct configurations + spam assassin.
As I go through the entire convo, you are right with the statement. +1 thumb up
meanwhile, you guy can approach HG or bluehost for this programmes to clarify whether they are still using on it or not. I believe the answer will be ......

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  #13  
Old 05-22-2012, 11:14 PM
Dan541 Dan541 is offline
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Box Trapper spews spam. I get challenge responses to emails that I never sent. Even with my SPF records set to hard fail. In my opinion it's just spam.

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  #14  
Old 05-23-2012, 12:53 AM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Quote:
Originally Posted by DanJo View Post
As I go through the entire convo, you are right with the statement. +1 thumb up
meanwhile, you guy can approach HG or bluehost for this programmes to clarify whether they are still using on it or not. I believe the answer will be ......
HostGator:
http://support.hostgator.com/article...ail/boxtrapper

My mistake on BlueHost. They are using "SpamHammer".

  #15  
Old 05-23-2012, 02:05 AM
Mrs_Esterhouse Mrs_Esterhouse is offline
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Arvixe also uses Box Trapper:

http://www.arvixe.com/linux_web_hosting

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