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  1. #1
    Join Date
    Jul 2008
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    A good VOIP phone?

    Hello there,
    I'm looking to get a phone for my office just wondering if anyone has any recommendations, I've only looked at a few Cisco phones myself however have not had experience with any.
    Thanks,
    Jake.

  2. #2
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    I have a friend who owns a multitude of different Cisco IP phones. He really likes them.

  3. #3
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    I utilize the Aastra 57i phones myself.
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  4. #4
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    Polycom is good if you can afford them. I've used a bunch of 650's and a few 330's, not a fan of the 330's. If you need something 330 like, go for the 335.

    Yealink phones are fantastic for the price range. I'd personally opt for these. Solid phones, HD audio, cheap price.

    3CX makes a solid soft phone for free. Only because I love 3CX. The 3CX iPhone app soft phone is also good.

  5. #5
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    Canada
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    I have a Polycom 501 and it works good. The interface is somewhat kludgy and it is *extremely* slow to initially configure, since it boots slow.

    Sound quality and physical build is excellent.

  6. #6
    Join Date
    Nov 2011
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    132
    I have a wireless 802.11 QuickPhones QA 342. Works OK at my house. I don't use it a lot and when I cannot use my laptop at a remote location to use Skype / Google Voice but have access to WiFi.

  7. #7
    Join Date
    Apr 2007
    Location
    India
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    28
    Hi,

    I feel eyebeam softphone from Counterpath does a decent job and is fairly priced. You can get a free trial version for it too

    Thanks
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  8. #8
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    Jun 2012
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    You can check in MyVoIP provider for best deal!

  9. #9
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    I've been working on starting up a VOIP provider so I've been testing out a LOT of phones over the past few years.

    Here's what I've come to learn:

    1) Cisco is awesome. Their entire range works beautifully. I prefer the SPA525G because it works brilliantly in every aspect.

    2) Grandstream is decent. I run into a lot of software bugs, but when it works, it works great.

    3) Polycom is good. I don't like their speakerphone anywhere near as much as I do that of Cisco. People generally can't tell I'm on speakerphone with Cisco, but they always asked me to pick up the handsets on Polycom phones.

    4) Snom is amazing. The interfaces are a bit confusing at first, but the quality of their product is absolutely outstanding. It's expensive, but well worth it. Especially the 800 series.
    Matthew Rosenblatt, and I do lots of things.
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  10. #10
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    Dec 2006
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    We generally find Polycom and Cisco to be the best.

    As with anything and espcially true of IP Phones, you pay for what you get in this industry. There are no big financial short cuts you can take that won't come back at you sometime down the line.

    With IP Phones, try staying with a reputable brand.

    There are lots of Chinese brands out there and in a nutshull, all the ones we've tried, our clients have tried... They are rubbish!! They crash, quality is terrible etc etc. Not the business impression you want to give current/future clients.

    If your really on a budget, go with a linksys PAP2 ATA and plug a standard telephone in it and off you go.
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  11. #11
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    Jun 2012
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    Cisco is the best.You can rely on Cisco without any tension.

  12. #12
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    Jun 2012
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    Cloud
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    10
    Anyone tried Shoretel phones?

  13. #13
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    Apr 2002
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    Las Vegas, Nevada
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    Shortel phone must be used with a ShoreTel phone system they are not the standard SIP based phone as with others talked about here.

    We are a ShoreTel Partner.

    But in regards to this, OP what service are you using? It does make a difference sometimes regarding features etc. If it is a hosted provider you may want to grab there matrix based on the phone you end up using.

    We are also a CudaTel Partner and the Cisco phones have a limited feature set VS the Polycom phones ( 4XXX is a nice standard phone ) and can be purchased at a good price. But CudaTel has built in support for Polycom and Cisco has a closed feature set unless you use it on a supported Hosting provider and / or there UC based platforms and such.

    For me / Polycom has worked out best.

    Cheers,

    Dave

    Quote Originally Posted by Tovoip View Post
    Anyone tried Shoretel phones?
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  14. #14

    Thumbs up

    A few of us are using the Polycom IP 335's HD Voice phones. They are great quality, verify affordable and easy to configure with any PBX Box.

    For Softphones / SIP Accounts we are using X-LITE and BRIA (Registered version) which has yet to cause us issues.

    Best of luck if you're still looking

    JB


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  15. #15
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    Dec 2009
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    We've got a mix of 7940/7960 series (cheap on ebay!) and softphones... I'm a mac user, and use Jitsi - I haven't tried the linux or windows builds, but if they're as solid as the OSX build- it's a good choice! I use my headset and Jitsi more often than my 7940 desk phone... Give it a try, it's free.

  16. #16
    Join Date
    Jun 2012
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    Thanks Dave, I didn't know that Shortel phones are only used with their phone system.

    Best,
    Rid

  17. #17
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    Cramlington, UK
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    The Cisco Spa525g is a very good phone, although a little pricey. For a cheaper model, the spa301-g3 is a simple single line phone or spa303-g3 is a 3 line model. Both are for sale at budget prices.


    David

  18. #18
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    We would be looking to use a provider such as ringcental.

  19. #19
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    You would need to discuss with Ringcentral what exactly they are offering, ie are they offering to actually host your phones on a virtual PBX, or do you provide the PBX and just hook into them where they just provide a managed trunk to the telecommunications networks.

    If they host everything, do they support VoIP, or do you use existing Digital or Analogue phones and they do the conversion and transcoding.

    Do you use a typical telecoms provider such as BT at the moment and how many phones do you service in your business?

  20. #20
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    Quote Originally Posted by IPexpress View Post
    You would need to discuss with Ringcentral what exactly they are offering, ie are they offering to actually host your phones on a virtual PBX, or do you provide the PBX and just hook into them where they just provide a managed trunk to the telecommunications networks.

    If they host everything, do they support VoIP, or do you use existing Digital or Analogue phones and they do the conversion and transcoding.
    RingCentral is an SIP based VOIP provider that hosts virtual PBX's. They're probably the largest "business class" yet consumer grade VOIP provider out there. I personally don't like them.

    You can use any SIP based phone, although they do sell you phones at hiked up rates that are preconfigured and they won't give you more than extremely basic assistance on other phones.
    Matthew Rosenblatt, and I do lots of things.
    Currently a Master Electrician on Broadway.
    My company, BurstAV, specializes in A/V Systems Design and integration.
    I also own ConcertCables. We build power/data cables for the entertainment industry.

  21. #21
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    Jul 2012
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    Cramlington, UK
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    Just trying to find out if Jake just wants some good value VoIP Phones or an alternative service to RingCentral

  22. #22
    I use a headset with a phone system set up through voice pulse look them up.

  23. #23
    I personally use the Gigaset and can recommend it.
    Works great for both phone line and for VOIP call with pfingo.

  24. #24
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    Aug 2012
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    Athens, Greece
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    We use Yealink T38 and we're very happy, also very good integration with elastix (asterisk), out of the box

  25. #25
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    Jul 2012
    Location
    Bangalore - India
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    skype sells some good VOIP phone.. Do check them out .

  26. #26
    It' depends what you are connecting to your PBX platform with, assuming it's SIP then the CISCO SPA range are hard to beat in my opinion for the money.

  27. #27
    I have 7960 series and they seem to work very well would have to agree that Cisco is a good phone and well priced.

  28. #28
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    We use only a Snom, very reliable, and the quality of sound is ahead of all

  29. #29
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    Quote Originally Posted by shovenose View Post
    I have a friend who owns a multitude of different Cisco IP phones. He really likes them.
    We use Cisco SPA504G, I like it, all options are available such us:
    - conference calls
    - transfer the calls
    - SIP/VOIP support
    and other options.
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  30. #30
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    Hundreds of 7960's here.
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  31. #31
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    Jun 2006
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    I have a 7940 and couldn't ask for anything more.
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  32. #32
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    Sep 2012
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    If you planing to use it with SIP and you are quality sensitive go with Polycom 650 have been using for years.

    the min advantage between Polycom 650 and Cisco 7940/7960 that Polycom has much better audio quality, and excellent speaker phone, overall Polycom IP phone products is a great quality.
    NGN Telecommunication Infrastructure as a Service over Ultra-Low Latency Network.

  33. #33

    Best SIP Phones from our experience

    Sip Phone Review - 5 years in VoIP tech Support

    #1 Linksys phones and ATAs- easy to configure GUI, solid phone in General - we highly recommend model SPA504G - should be around ~$100.00

    #2 Cisco phones - new models are great, old models are solid but can be difficult to configure unless using a tftp server (require additional setup steps - have to configure tftp)

    #3 Aastra - newer models are great, tons of features, great audio quality - the 6725ip is amazing if you are using a Microsoft Lync environment - options are unlimited

    #4 Yeahlink - incredibly easy to configure, but be aware of firmware updates to avoid bugs - best model and best price SIP-T22P

    #5 Polycom - has some of the best sound quality of all SIP phones, but some of their cheaper models can be cumbersome to configure and take a while to reboot when you make a change - be careful buying used, you will spend a lot of time re-flashing the old phones

    #6 Grandstream - incredibly easy to configure, but be aware of tedious firmware updates to get rid of bugs - have encountered a lot of hardware-related problems with these phones

    If cost is the main factor, the absolute best alternative is a Linksys PAP2 ATA device. Linksys PAP2 (and PAP2T) is an analog telephony adapter (commonly referred to as ATA), which allows for the connection of one or two “normal” telephones to a VoIP provider using SIP) protocol.

  34. #34
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    Dec 2001
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    San Antonio, TX
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    Cisco IP phones are good. Not bad looking and they work great IMO.

  35. #35
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    Quote Originally Posted by conexiant View Post
    #6 Grandstream - incredibly easy to configure, but be aware of tedious firmware updates to get rid of bugs - have encountered a lot of hardware-related problems with these phones
    Every time Grandstream releases a firmware "update" to fix one bug, it creates 10 others. Their dev team team is a hair short of completely incompetent. The price is right though, sadly.

  36. #36
    Quote Originally Posted by [CTI] Todd View Post
    Every time Grandstream releases a firmware "update" to fix one bug, it creates 10 others. Their dev team team is a hair short of completely incompetent. The price is right though, sadly.
    Sadly? The price is indicative of what you're going to get from them.

    For VoIP, the Panasonic TGP500 is great. Won some good awards, too.

    http://panasonic.com.au/Products/Pho...GP500/Overview

    Good luck
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  37. #37
    chect out myvoip provider

  38. #38
    altworx comes in category of good sip trunk providers and voip service providers.

  39. #39

    hello

    The best part cisco voip phone sip as you want and you know adjust features as well as a very useful and very well my advice is based on market prices

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