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Premium Member
Join Date: Jul 2008
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Posts: 976

A good VOIP phone?

Hello there,
I'm looking to get a phone for my office just wondering if anyone has any recommendations, I've only looked at a few Cisco phones myself however have not had experience with any.

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Join Date: Apr 2011
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I have a friend who owns a multitude of different Cisco IP phones. He really likes them.

Web Hosting Master
Join Date: Jun 2011
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Posts: 810
I utilize the Aastra 57i phones myself.

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Join Date: Jan 2009
Posts: 3,876
Polycom is good if you can afford them. I've used a bunch of 650's and a few 330's, not a fan of the 330's. If you need something 330 like, go for the 335.

Yealink phones are fantastic for the price range. I'd personally opt for these. Solid phones, HD audio, cheap price.

3CX makes a solid soft phone for free. Only because I love 3CX. The 3CX iPhone app soft phone is also good.

Web Hosting Master
Join Date: Feb 2003
Location: Canada
Posts: 951
I have a Polycom 501 and it works good. The interface is somewhat kludgy and it is *extremely* slow to initially configure, since it boots slow.

Sound quality and physical build is excellent.

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Join Date: Nov 2011
Posts: 132
I have a wireless 802.11 QuickPhones QA 342. Works OK at my house. I don't use it a lot and when I cannot use my laptop at a remote location to use Skype / Google Voice but have access to WiFi.

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I feel eyebeam softphone from Counterpath does a decent job and is fairly priced. You can get a free trial version for it too


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Join Date: Jun 2012
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You can check in MyVoIP provider for best deal!

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Join Date: Mar 2005
Location: New York City
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I've been working on starting up a VOIP provider so I've been testing out a LOT of phones over the past few years.

Here's what I've come to learn:

1) Cisco is awesome. Their entire range works beautifully. I prefer the SPA525G because it works brilliantly in every aspect.

2) Grandstream is decent. I run into a lot of software bugs, but when it works, it works great.

3) Polycom is good. I don't like their speakerphone anywhere near as much as I do that of Cisco. People generally can't tell I'm on speakerphone with Cisco, but they always asked me to pick up the handsets on Polycom phones.

4) Snom is amazing. The interfaces are a bit confusing at first, but the quality of their product is absolutely outstanding. It's expensive, but well worth it. Especially the 800 series.

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Join Date: Dec 2006
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We generally find Polycom and Cisco to be the best.

As with anything and espcially true of IP Phones, you pay for what you get in this industry. There are no big financial short cuts you can take that won't come back at you sometime down the line.

With IP Phones, try staying with a reputable brand.

There are lots of Chinese brands out there and in a nutshull, all the ones we've tried, our clients have tried... They are rubbish!! They crash, quality is terrible etc etc. Not the business impression you want to give current/future clients.

If your really on a budget, go with a linksys PAP2 ATA and plug a standard telephone in it and off you go.

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Junior Guru Wannabe
Join Date: Jun 2012
Posts: 43
Cisco is the best.You can rely on Cisco without any tension.

Join Date: Jun 2012
Location: Cloud
Posts: 10
Anyone tried Shoretel phones?

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Join Date: Apr 2002
Location: Las Vegas, Nevada
Posts: 474
Shortel phone must be used with a ShoreTel phone system they are not the standard SIP based phone as with others talked about here.

We are a ShoreTel Partner.

But in regards to this, OP what service are you using? It does make a difference sometimes regarding features etc. If it is a hosted provider you may want to grab there matrix based on the phone you end up using.

We are also a CudaTel Partner and the Cisco phones have a limited feature set VS the Polycom phones ( 4XXX is a nice standard phone ) and can be purchased at a good price. But CudaTel has built in support for Polycom and Cisco has a closed feature set unless you use it on a supported Hosting provider and / or there UC based platforms and such.

For me / Polycom has worked out best.



Originally Posted by Tovoip View Post
Anyone tried Shoretel phones?

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Junior Guru Wannabe
Join Date: Jun 2012
Posts: 41
Thumbs up

A few of us are using the Polycom IP 335's HD Voice phones. They are great quality, verify affordable and easy to configure with any PBX Box.

For Softphones / SIP Accounts we are using X-LITE and BRIA (Registered version) which has yet to cause us issues.

Best of luck if you're still looking


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Premium Member
Join Date: Dec 2009
Posts: 125
We've got a mix of 7940/7960 series (cheap on ebay!) and softphones... I'm a mac user, and use Jitsi - I haven't tried the linux or windows builds, but if they're as solid as the OSX build- it's a good choice! I use my headset and Jitsi more often than my 7940 desk phone... Give it a try, it's free.


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