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  1. #1
    Join Date
    Jul 2008
    Location
    /dev/null
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    1,057

    A good VOIP phone?

    Hello there,
    I'm looking to get a phone for my office just wondering if anyone has any recommendations, I've only looked at a few Cisco phones myself however have not had experience with any.
    Thanks,
    Jake.

  2. #2
    Join Date
    Apr 2011
    Location
    Fairfax, California
    Posts
    1,220
    I have a friend who owns a multitude of different Cisco IP phones. He really likes them.

  3. #3
    Join Date
    Jun 2011
    Location
    Miami, FL
    Posts
    811
    I utilize the Aastra 57i phones myself.
    Jeff Tysco President Cingular, Inc.
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  4. #4
    Join Date
    Jan 2009
    Posts
    3,876
    Polycom is good if you can afford them. I've used a bunch of 650's and a few 330's, not a fan of the 330's. If you need something 330 like, go for the 335.

    Yealink phones are fantastic for the price range. I'd personally opt for these. Solid phones, HD audio, cheap price.

    3CX makes a solid soft phone for free. Only because I love 3CX. The 3CX iPhone app soft phone is also good.

  5. #5
    Join Date
    Feb 2003
    Location
    Canada
    Posts
    951
    I have a Polycom 501 and it works good. The interface is somewhat kludgy and it is *extremely* slow to initially configure, since it boots slow.

    Sound quality and physical build is excellent.

  6. #6
    Join Date
    Nov 2011
    Posts
    132
    I have a wireless 802.11 QuickPhones QA 342. Works OK at my house. I don't use it a lot and when I cannot use my laptop at a remote location to use Skype / Google Voice but have access to WiFi.

  7. #7
    Join Date
    Apr 2007
    Location
    India
    Posts
    28
    Hi,

    I feel eyebeam softphone from Counterpath does a decent job and is fairly priced. You can get a free trial version for it too

    Thanks
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  8. #8
    Join Date
    Jun 2012
    Posts
    43
    You can check in MyVoIP provider for best deal!

  9. #9
    Join Date
    Mar 2005
    Location
    New York City
    Posts
    2,554
    I've been working on starting up a VOIP provider so I've been testing out a LOT of phones over the past few years.

    Here's what I've come to learn:

    1) Cisco is awesome. Their entire range works beautifully. I prefer the SPA525G because it works brilliantly in every aspect.

    2) Grandstream is decent. I run into a lot of software bugs, but when it works, it works great.

    3) Polycom is good. I don't like their speakerphone anywhere near as much as I do that of Cisco. People generally can't tell I'm on speakerphone with Cisco, but they always asked me to pick up the handsets on Polycom phones.

    4) Snom is amazing. The interfaces are a bit confusing at first, but the quality of their product is absolutely outstanding. It's expensive, but well worth it. Especially the 800 series.
    Matthew Rosenblatt, and I do lots of things.
    MCSE, cPanel Certified, Asterisk Specialist.
    My company, BurstAV, specializes in A/V Systems Design as well as VOIP Hardware Sales.
    I also own ConcertCables. We build power/data cables for the entertainment industry.

  10. #10
    Join Date
    Dec 2006
    Location
    Cardiff, Wales
    Posts
    797
    We generally find Polycom and Cisco to be the best.

    As with anything and espcially true of IP Phones, you pay for what you get in this industry. There are no big financial short cuts you can take that won't come back at you sometime down the line.

    With IP Phones, try staying with a reputable brand.

    There are lots of Chinese brands out there and in a nutshull, all the ones we've tried, our clients have tried... They are rubbish!! They crash, quality is terrible etc etc. Not the business impression you want to give current/future clients.

    If your really on a budget, go with a linksys PAP2 ATA and plug a standard telephone in it and off you go.
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  11. #11
    Join Date
    Jun 2012
    Posts
    43
    Cisco is the best.You can rely on Cisco without any tension.

  12. #12
    Join Date
    Jun 2012
    Location
    Cloud
    Posts
    10
    Anyone tried Shoretel phones?

  13. #13
    Join Date
    Apr 2002
    Location
    Las Vegas, Nevada
    Posts
    488
    Shortel phone must be used with a ShoreTel phone system they are not the standard SIP based phone as with others talked about here.

    We are a ShoreTel Partner.

    But in regards to this, OP what service are you using? It does make a difference sometimes regarding features etc. If it is a hosted provider you may want to grab there matrix based on the phone you end up using.

    We are also a CudaTel Partner and the Cisco phones have a limited feature set VS the Polycom phones ( 4XXX is a nice standard phone ) and can be purchased at a good price. But CudaTel has built in support for Polycom and Cisco has a closed feature set unless you use it on a supported Hosting provider and / or there UC based platforms and such.

    For me / Polycom has worked out best.

    Cheers,

    Dave

    Quote Originally Posted by Tovoip View Post
    Anyone tried Shoretel phones?
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  14. #14

    Thumbs up

    A few of us are using the Polycom IP 335's HD Voice phones. They are great quality, verify affordable and easy to configure with any PBX Box.

    For Softphones / SIP Accounts we are using X-LITE and BRIA (Registered version) which has yet to cause us issues.

    Best of luck if you're still looking

    JB


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  15. #15
    Join Date
    Dec 2009
    Posts
    127
    We've got a mix of 7940/7960 series (cheap on ebay!) and softphones... I'm a mac user, and use Jitsi - I haven't tried the linux or windows builds, but if they're as solid as the OSX build- it's a good choice! I use my headset and Jitsi more often than my 7940 desk phone... Give it a try, it's free.

  16. #16
    Join Date
    Jun 2012
    Location
    Cloud
    Posts
    10
    Thanks Dave, I didn't know that Shortel phones are only used with their phone system.

    Best,
    Rid

  17. #17
    Join Date
    Jul 2012
    Location
    Cramlington, UK
    Posts
    3
    The Cisco Spa525g is a very good phone, although a little pricey. For a cheaper model, the spa301-g3 is a simple single line phone or spa303-g3 is a 3 line model. Both are for sale at budget prices.


    David

  18. #18
    Join Date
    Jul 2008
    Location
    /dev/null
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    1,057
    We would be looking to use a provider such as ringcental.

  19. #19
    Join Date
    Jul 2012
    Location
    Cramlington, UK
    Posts
    3
    You would need to discuss with Ringcentral what exactly they are offering, ie are they offering to actually host your phones on a virtual PBX, or do you provide the PBX and just hook into them where they just provide a managed trunk to the telecommunications networks.

    If they host everything, do they support VoIP, or do you use existing Digital or Analogue phones and they do the conversion and transcoding.

    Do you use a typical telecoms provider such as BT at the moment and how many phones do you service in your business?

  20. #20
    Join Date
    Mar 2005
    Location
    New York City
    Posts
    2,554
    Quote Originally Posted by IPexpress View Post
    You would need to discuss with Ringcentral what exactly they are offering, ie are they offering to actually host your phones on a virtual PBX, or do you provide the PBX and just hook into them where they just provide a managed trunk to the telecommunications networks.

    If they host everything, do they support VoIP, or do you use existing Digital or Analogue phones and they do the conversion and transcoding.
    RingCentral is an SIP based VOIP provider that hosts virtual PBX's. They're probably the largest "business class" yet consumer grade VOIP provider out there. I personally don't like them.

    You can use any SIP based phone, although they do sell you phones at hiked up rates that are preconfigured and they won't give you more than extremely basic assistance on other phones.
    Matthew Rosenblatt, and I do lots of things.
    MCSE, cPanel Certified, Asterisk Specialist.
    My company, BurstAV, specializes in A/V Systems Design as well as VOIP Hardware Sales.
    I also own ConcertCables. We build power/data cables for the entertainment industry.

  21. #21
    Join Date
    Jul 2012
    Location
    Cramlington, UK
    Posts
    3
    Just trying to find out if Jake just wants some good value VoIP Phones or an alternative service to RingCentral

  22. #22
    I use a headset with a phone system set up through voice pulse look them up.

  23. #23
    I personally use the Gigaset and can recommend it.
    Works great for both phone line and for VOIP call with pfingo.

  24. #24
    Join Date
    Aug 2012
    Location
    Athens, Greece
    Posts
    6
    We use Yealink T38 and we're very happy, also very good integration with elastix (asterisk), out of the box

  25. #25
    Join Date
    Jul 2012
    Location
    Bangalore - India
    Posts
    24
    skype sells some good VOIP phone.. Do check them out .

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