Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : directspace.net is the poorest scammer i have never met

[hosanna]

this is my third time to buy their vps, the same problem is down and cant reboot,Lose all my data, Cheap and poor vps they have!!!! mad:

[directspace]

Hosanna

Can you please PM us your ticket number? We do not have issues currently with any nodes, so this is an isolated issue which we would like to resolve for you ASAP.

[hosanna]

Now you have solve the problem, My Support Tickets - #625642,
Truely, this is the third time i buy your vps, last 2 time i let it slide, this time i cant bear

[Coolraul]

Why do you keep buying from them if you are not happy with them.

[hosanna]

I wish they have solved their problem, and give them a chance, most important they have the promotion code, just have a try

[directspace]

Originally Posted by hosanna

Now you have solve the problem, My Support Tickets - #625642,
Truely, this is the third time i buy your vps, last 2 time i let it slide, this time i cant bear

We'll make sure to credit you for this issue. We have all new nodes with our promotion and there's no reason why your VPS should have been down twice. It should have been fixed properly the first time around. We'll update your ticket with your credit details. We sincerely apologize for this situation.

[hosanna]

last 2 times, means i have bought your 2 vpses before this one, use the different id ,the same problem cant reboot and lost data, thanks for God, these 2 vpses had not important data.

[directspace]

Originally Posted by hosanna

last 2 times, means i have bought your 2 vpses before this one, use the different id ,the same problem cant reboot and lost data, thanks for God, these 2 vpses had not important data.

We've implemented fully automated daily backups about a month ago. So your data is now backed up and safely stored. If you ever need a restore, simply submit a ticket and we would gladly have that done for you.

Thank you

[hosanna]

this is not about your "automated daily backups",it is about what the customers think about, when customers cant reboot their vps, and submit your ticket, you never reply immidiately, they have to reinstall,so they lose their data

[hosanna]

The most weird is the reinstall process is not runing immediately. it happens when you shift the vps the new node and repair, the customers think thanks goodness the data are not lost, but when you finish repairing, the reinstallation is running, make happyness vanish.

[hosanna]

This is my experience of the former vpses

[nawwar]

I think that DirectSpace.net main problem is in VPS auto deployment sometimes their system assigns for you the wrong node ( Over loaded one )

For me I started using VPS in Direct Space this month to be honest i had a problem that the VPS wasn't booting at the beginning but i opened a support ticket and they resolved the issue by moving my VPS to another node and from that time the service appears to be stable and good enough for me

I don't really understand why it's happening with you ( The rebooting problem ) but i just want to let you know it's not with all customers as my service is going fine

I hope they resolve everything for you soon =)

[UnixCabin]

Originally Posted by Coolraul

Why do you keep buying from them if you are not happy with them.

I beg the same question to OP.

[jaypeesmith]

"Fool me once, shame on you.
Fool me twice, shame on me.
Fool me three times...I'm a mascohist."

[techedude]

Originally Posted by jaypeesmith

"Fool me once, shame on you.
Fool me twice, shame on me.
Fool me three times...I'm a mascohist."

ditto.. I'd avoid what isn't working