Outgrowing your reseller account?

shovenose · #1 04-17-2012, 08:17 PM

Hello!
So, I'm starting out fresh, (dropped my like 1 client I had before LOL), on a GoDaddy Reseller Account. I really like it so far (just wish the storefront were more customizable).
Anyway, when I get big enough how would I go about transferring these customers to my own datacenter (when I buy/build one)?

How did you make the transition?

TheJoker · #2 04-17-2012, 08:24 PM

I believe the only way is to notify the clients that you are moving away from GoDaddy and have them sign up on your WHMCS account.

Mike_GoDaddy · #3 04-17-2012, 08:47 PM

With a Go Daddy reseller account you resell Go Daddy products. You are not managing the hosting for your clients and have no direct access to their content. If you move to your own data center setup you would need to have them manually move their content to your new servers. By default, when you discontinue your reseller account, your clients would become clients of domainspricedright.com.

shovenose · #4 04-17-2012, 09:25 PM

Thank you for the information.
Would I manually have to move each account?

Even though this is a long tome on the future o think about things like this ahead of time...

Mike_GoDaddy · #5 04-17-2012, 09:31 PM

You would not be able to manually access the accounts. The account holder that purchased an account from your reseller would have to move their content to your new services.

shovenose · #6 04-17-2012, 10:07 PM

Oh. I didn't think of that.

However, I could offer to help them right?

Mike_GoDaddy · #7 04-17-2012, 10:08 PM

You could help those that sign up for your new service!

**FernGullyGraphics** · #8 04-17-2012, 10:15 PM

Quote:

Originally Posted by shovenose

Oh. I didn't think of that.

However, I could offer to help them right?

Why not save your-self the hassle and go with a regular web hosting account? One where you have more control? If you only have 1 customer, I imagine the overhead of supporting that client is not going to be very time consuming. Not to mention with a more traditional reseller account you will be able to start building YOUR brand and not someone elses?

shovenose · #9 04-17-2012, 10:43 PM

Quote:

Originally Posted by FernGullyGraphics

Why not save your-self the hassle and go with a regular web hosting account? One where you have more control? If you only have 1 customer, I imagine the overhead of supporting that client is not going to be very time consuming. Not to mention with a more traditional reseller account you will be able to start building YOUR brand and not someone elses?

That's the thing: I ditched my HostGator reseller plan because they don't allow any overselling and I can't sell "Unlimited" hosting - sure, a 100MB hosting plan is enough for a large amount of websites, and 1GB disk space is a LOT but "unlimited" sounds SOOOOO much better from a marketing standpoint - there's no way to make a profit with that... Also, this way, I don't have to provide support, and all services (Shared, VPS, Dedicated, Domains, etc.) are provided from one place and from one company!

I figure that when I can afford a datacenter and all that, I'll have to help every client move to the new thing. Basically, a website transfer. Yes, It'll be a pain, but it's not happening anytime soon so I'm not going to worry about it for now. Besides, by then I will have some employees than can help

I'm hoping to turn from a one-man show who owns nothing of the product he is selling into the next 

Even though I do imagine transferring individual accounts, etc. from 1000s of customers is going to be tedious and slow, it can happen gradually! It doesn't have to happen in one minute

Onra Host · #10 04-17-2012, 11:03 PM

Quote:

Originally Posted by shovenose

That's the thing: I ditched my HostGator reseller plan because they don't allow any overselling and I can't sell "Unlimited" hosting - sure, a 100MB hosting plan is enough for a large amount of websites, and 1GB disk space is a LOT but "unlimited" sounds SOOOOO much better from a marketing standpoint - there's no way to make a profit with that... Also, this way, I don't have to provide support, and all services (Shared, VPS, Dedicated, Domains, etc.) are provided from one place and from one company!

I figure that when I can afford a datacenter and all that, I'll have to help every client move to the new thing. Basically, a website transfer. Yes, It'll be a pain, but it's not happening anytime soon so I'm not going to worry about it for now. Besides, by then I will have some employees than can help

I'm hoping to turn from a one-man show who owns nothing of the product he is selling into the next 

Even though I do imagine transferring individual accounts, etc. from 1000s of customers is going to be tedious and slow, it can happen gradually! It doesn't have to happen in one minute

You could always invest in a reseller company that offers "unlimited" accounts to be sold and also has end user support

**FernGullyGraphics** · #11 04-18-2012, 01:55 AM

Quote:

Originally Posted by shovenose

That's the thing: I ditched my HostGator reseller plan because they don't allow any overselling and I can't sell "Unlimited" hosting - sure, a 100MB hosting plan is enough for a large amount of websites, and 1GB disk space is a LOT but "unlimited" sounds SOOOOO much better from a marketing standpoint - there's no way to make a profit with that... Also, this way, I don't have to provide support, and all services (Shared, VPS, Dedicated, Domains, etc.) are provided from one place and from one company!

I figure that when I can afford a datacenter and all that, I'll have to help every client move to the new thing. Basically, a website transfer. Yes, It'll be a pain, but it's not happening anytime soon so I'm not going to worry about it for now. Besides, by then I will have some employees than can help

I'm hoping to turn from a one-man show who owns nothing of the product he is selling into the next 

Even though I do imagine transferring individual accounts, etc. from 1000s of customers is going to be tedious and slow, it can happen gradually! It doesn't have to happen in one minute

Why would you want to sell unlimited hosting in the first place? I wouldn't be so quick to hop on the "unlimited" bandwagon, especially if you are a new provider just using a reseller account. Last but not least, not all providers disable overselling (usually only those that are overselling themselves, have overselling disabled). However if you go with a provider that is not overselling (but allows you to oversell), that is ok.

One last thing to keep in mind, the most important element that will separate you from the rest of the small companies like your-self is dependability (not what you claim to offer).

shovenose · #12 04-18-2012, 06:37 PM

GoDaddy doesn't have the best reputation for speed, BUT they have a great reputation for uptime and reliability. So that's what I like about them.

Besides, I got the answer to my question, as such this thread has been completed; I wasn't looking for an alternate reseller provider: so far I've been fairly happy with this, especially because now I figured out how to edit the home page (which is the most important, IMO)

Thank you to everybody who helped, it's much appreciated!

**FernGullyGraphics** · #13 04-18-2012, 06:43 PM

Quote:

Originally Posted by shovenose

BUT they have a great reputation for uptime and reliability.

How long have you been hosting with them? My experience with godaddy is the complete opposite (very slow loading times, constant downtime's and poor security which leads to sites being continuously hacked at the root level).