yes, you should know that now i've been built my webstore from the start again. i'll never trust what provider said that "they will take care of our files with doing backup everyday".. NO! i'll do by myself!
We're currently working on an issue with several nodes. We will update all customers once we find the source and a fix.
Edit 10:04AM PST: We have isolated this issue to two main racks that host our VPS servers. We are investigating this issue on site and getting back to clients in the order they have been waiting. Clientele patience is greatly appreciated on our end.
Yes, still down.
Has anyone had thier VPS restored? And in what condition? A month old backup?
What could possibly have gone wrong that killed VPS's in two whole server racks?