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  1. #1
    Join Date
    Mar 2005
    Posts
    333

    Thumbs up RocketVPS 1m review

    Well, it's been a little over 1 month since I bought my first VPS from rocketvps and I thought I would make a small review. I have 3 VPSs from them, 1 RS2 and 2xRS5 and all of them are excellent.

    - Uptime: no downtime at all after the setup. Everything has been running great without any downtime on either of my 3 VPSs.

    - Connection: I get GREAT connection speed and excellent latency. Even though the servers are in US on the East Coast, I still get constant 100ms ping from Germany. The connection speed is also very stable and not jumping around like crazy. I use VS2 as a VPN so connection quality matters a lot.

    - Server load: Very low CPU and I/O load on the nodes where my VPSs are hosted. CPU load average is somewhere between 0.02 and 0.05 on my node, with the average rarely going over o.5. For I/O sequential write speed, see below data:

    root@host [~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 4.44993 s, 241 MB/s
    - Support: even though these are self-managed VPSs, support is excellent. I have opened a total of 9 tickets for my 3 VPSs. 2 of them were due to my own stupidity and failure to read instructions (SSH port and cPanel install), 2 were for asking them to increase my port speed, 1 was for and upgrade request, 2 were for sales department (all of these had reply times of between 5 and 10 minutes). So there were really only 2 issues I have had and they are explained below:
    - There was an issue with 2 of my VPSs not responding after i added extra IPs to them. It appears that there was an error with SolusVM that disregarded the main IP after the extra IPs were added. Ticket action are as below:
    03/04/2012 16:32 - I open the ticket about not being able to connect
    03/04/2012 16:35 - First reply from them. I must have accidently opened this on Billing Dept cause they said they are moving the ticket to Support Dept.
    03/04/2012 16:47 - First reply from support confirming the issue appears on their end also.
    03/04/2012 17:02 - Problem fixed for both my VPSs
    So under 30 minutes for complete resolution.

    - The second ticked was about I/O poor and inconsistent speed. This turned out to be an issue with vswap and promted a move to the old UBC mode. I will not go into details here about this since there is a whole thread detailing this issue opened the day they launched. I only want to mention 2 things: the problem was solved very fast after it has been pointed out and they reacted promptly; the entire ticket communication was VERY fast, alsmost like a chat with 2-5 minutes between replies (where no investigation was required).

    So, as a conclusion, I could not be happier with a VPS provider. The prices are 100% justified given the quality offered! And I would like to point out that for RocketVPS self-managed DOES NOT mean forgotten! I am yet to see another unmanaged provider with such quality support (of course, support is only offered on network and hardware issues, but it is still faster than most managed providers).
    Last edited by SCBit; 04-01-2012 at 02:04 PM.

  2. #2
    Join Date
    Feb 2011
    Posts
    253
    very nice to hear from an unmanaged host, i will add them to my potential list

  3. #3
    Join Date
    Feb 2003
    Location
    Albany, New York
    Posts
    3,026
    Great review... Thanks for the info!

  4. #4
    Nice review. I have a VPS with RocketVPS. Overall experience is great. Hope I will write a review shortly.
    ExonHost - In Business Since 2009 - 24/7 Real Support | Multiple Locations
    █ NVMe SSD | cPanel | LiteSpeed - Accelerate Your Website, Maximum Performance!

  5. #5
    Join Date
    May 2003
    Location
    Baltimore
    Posts
    181
    I can also testify that the service has been excellent. I signed up the first week and other than my self-induced downtime there has been no problems or downtime with my VPS.

    I also must say the day I caused my VPS not to boot, they had me fixed in less than 10 minutes.

  6. #6
    nice review..
    good to see the IO speed result..
    Looking for shared or reseller or VPS Hosting ?
    Try our service at https://www.sosys.net!
    Singapore - Indonesia - Malaysia

  7. #7
    I was expecting that "1m review" meant "review of my first minute with RocketVPS".

    It is April Fool's Day, after all :-)
    raindog308
    LowEndTalk administrator, LowEndBox editor

  8. #8
    Join Date
    Mar 2005
    Posts
    333
    LOL... damn, I wish I would have thought of that

    * The emoticons are bugged or switched for April 1st, my guess is the latter

  9. #9
    Join Date
    Mar 2012
    Posts
    346
    i am also very happy with KnownHost

  10. #10
    Join Date
    Jan 2006
    Posts
    1,922
    Quote Originally Posted by CokeSir View Post
    i am also very happy with KnownHost
    That's a separate company but KnownHost is the parent company of RocketVPS. It good to hear your happy with KH too.

  11. #11
    Join Date
    Jan 2006
    Posts
    1,922
    We appreciate the kind words everyone. We will continue on focusing to be as good as possible.

  12. #12
    Join Date
    Apr 2011
    Posts
    52
    Knowhost(RocketVPS) is really very good, I have 3 managed VPS and 2 unmanage VPS, all of them are very good.

  13. #13
    You will never wrong with them (KnownHost)..
    SerayaHost.com :: Care Hosting With Value Price
    Email : sales @ serayahost.com | cPanel & US Server
    Your Domain Reseller Partner

  14. #14
    I also have good experience with rocketvps.truly recommend them

  15. #15
    I've been using RocketVPS for a little over a month as well and they are great.

    Would like to see them offer WHMCS licenses as KH does. I don't see myself going anywhere anytime soon. Great company.

  16. #16
    Join Date
    Jan 2006
    Posts
    1,922
    Quote Originally Posted by N3wY0rk View Post
    I've been using RocketVPS for a little over a month as well and they are great.

    Would like to see them offer WHMCS licenses as KH does. I don't see myself going anywhere anytime soon. Great company.
    Thanks! We may start offering WHMCS in the future but it won't be right away.
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Wordpress, Cloud Servers, and Dedicated Servers

  17. #17
    Love rocketvps! Only wished they offered the extra addons that KH did. WHMCS would be nice!

  18. #18
    Nice review. Put them on a list for future references. Thanks.

  19. #19
    Join Date
    Jan 2006
    Posts
    1,922
    Quote Originally Posted by tealhost View Post
    Love rocketvps! Only wished they offered the extra addons that KH did. WHMCS would be nice!
    Love is a powerful thing. It's great to hear such positive feedback.

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