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  1. #1
    Join Date
    Sep 2002
    Location
    UK
    Posts
    505

    JaguarPC Outage?

    I am getting this on jaguarpc.com:

    Time (US/Eastern) Checked From Result KBytes Secs Kbps
    10/25/2006 07:00:59 Frankfurt GERMANY Error N/A 20.03 N/A
    10/25/2006 07:00:59 London UK Error N/A 20.03 N/A
    10/25/2006 07:00:59 Atlanta USA Error N/A 20.03 N/A
    10/25/2006 07:00:59 Oklahoma City USA Error N/A 20.03 N/A

    And our sites are down there. No email response.

    Does anyone have any info?
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  2. #2
    Join Date
    Sep 2002
    Location
    UK
    Posts
    505
    It seems to be fixed now, although it has been a bit intermittent this morning.
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  3. #3
    Join Date
    Dec 2001
    Location
    127.0.0.1
    Posts
    3,640
    Quote Originally Posted by JenniH
    It seems to be fixed now, although it has been a bit intermittent this morning.
    Just an FYI, with a host as large as JaguarPC - they probbably don't keep their own site on a server that is also used for customers
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  4. #4

    Jaguar PC Server Down...and their Site Down [ Merged ]

    Hello,

    Does anyone know what's up with Jaguar PC? Their severs are down and my VPS is down.

    Surprisingly their website is also down:
    http://www.jaguarpc.com

    I understand they were having some problems previously; do you think this is a technical issue or something else?

    (Usually I'd check their support when a VPS is down but kind of hard to do so when their site and support system is down. So hoping to find some answers here)
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  5. #5
    LOL hopefully it's not because they are participating in Earth hour haha

    (Nothing wrong with saving the environment )
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  6. #6

    totally down

    I have this problem too...my servers down and jaguarpc.com inaccessible too....
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  7. #7
    Yikes, how long have they been down for? Do you have a phone number you can contact them at? Have they contacted you advising an ETA for them to be back up?
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  8. #8
    Join Date
    Aug 2011
    Location
    Pakistan
    Posts
    6
    i have facing this problem too. my 1 vps also down with jaguarpc.com and other 2 vps working well,
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  9. #9
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    jaguarpc is down and my vps I have in jaguarpc are also down.
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  10. #10
    Join Date
    Sep 2006
    Posts
    87

    Jaguarpc dedicated servers down?

    Hi,

    I'm unable to open my portal or ping it Management hosted with jaguarpc.

    I went straight to jaguarpc.com to open a support ticket and even their site isnt opening.

    Any more customers with the same problem?
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  11. #11
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    All my vps are down, I'll have to think about having my vps with different suppliers to keep me from happening again.
      0 Not allowed!

  12. #12
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    14,877
    I can confirm that secure.jaguarpc.com is down. I went there because a VPS is down.
    So no VPS, no way to open a ticket about it. It's been down for 20-30 minutes now.

    There were also some micro-outages earlier today, 5 minutes here and there for about 2-3 hours.

    Hmmm.... :/
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  13. from twitter jaguarpc : We are having some network issues and servers with IPs 69.73.x.x and 209.217.x.x are currently inaccessible.

    Network Issue in Atlanta Data Center
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  14. #14
    Seems like they should have notified the customers via email as the main method not twitter.
      0 Not allowed!

  15. #15
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,962
    Moved > Providers and Network Outages and Updates.
      0 Not allowed!

  16. #16

    I'm up

    Looks like issues are resolved. JaguarPC main site is up and so is mine and client's.
      0 Not allowed!

  17. #17
    Join Date
    Sep 2006
    Posts
    87
    Okay, my dedicated box is up and running again and so is their site. Looks like a few minutes of downtime ?
      0 Not allowed!

  18. #18
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    it seems that everything is back to normal
      0 Not allowed!

  19. #19
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    14,877
    Some of us don't live in the Twitter bubble.
      0 Not allowed!

  20. #20
    Glad it is working. Thanks for posting here.
      0 Not allowed!

  21. #21
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    I have several vps still down
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  22. #22
    Great to see my VPS is back up as well.

    Completely agree with you graywebhost; they should have sent an email update instead of twitter. (maybe they host their email system on their own server and it was also down)
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  23. #23
    Good point, that is probably the reason.
      0 Not allowed!

  24. #24
    VPS up!! thanks
      0 Not allowed!

  25. #25
    Join Date
    Mar 2009
    Posts
    534
    Quote Originally Posted by kpmedia View Post
    Some of us don't live in the Twitter bubble.
    All too often, it's misconceived that you must be a Twitter subscriber to read Twitter. This is false. You simply access a company's Twitter feed by the direct URL (http://twitter.com/jaguarpc in this example) and you can read what they've posted without having an account whatsoever. It's just a "micro-blog".

    For companies who want to maintain an alternate means of reaching customers when all other methods are unavailable, a Twitter feed can be invaluable as a backup, but only if the customers are aware of it so make sure they can find it with search engines, and provide links on the site and common e-mail broadcasts.

    --Chris
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  26. #26
    I think kpmedia knows how twitter works

    He probably belives, just as I, that he doesn't live and die by twitter, facebook and other popular social media. Email is an invaluable source of communication and should be used first and foremost when a provider needs to communicate with their clients. If a client is unaware of a problem, how is a client to know to search out twitter, if they don't live "in the twitter bubble"?

    Seems like jaguarpc is having a few problems as of late. I know they are a quality provider so I have faith they will have all if it sorted out soon. Sometimes, when it rains, it pours.
      0 Not allowed!

  27. #27
    Join Date
    Dec 2011
    Location
    Seattle, WA
    Posts
    1
    Hello,

    It looks like JaguarPC is currently running at it's fullest at this time. Although, JaguarPC's servers are very durable and they are always working with their clients to provide service with excellence. I currently have many servers with JaguarPC and they have proved alot in the many months i've been with them, from basic questions to implementing new security measures they were there with me. Although, like there support had told me earlier in the year. "It's technology, and sometimes it does fail or need human help in order to succeed."

    I thought i'd share that with you guy(s). Have a wonderful rest of your day.
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  28. #28
    What domain/s do you have with them?
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  29. #29
    JaguarPC down again. Can't get to my site, client site or JaguarPC site.
      0 Not allowed!

  30. #30
    Join Date
    Oct 2009
    Posts
    36
    again, all servers are offline
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  31. #31
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    Yes, this already seems like a never ending story
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  32. #32
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,059
    Quote Originally Posted by WorkingAuthor View Post
    JaguarPC down again. Can't get to my site, client site or JaguarPC site.
    Same here...
      0 Not allowed!

  33. #33
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    It seems that is already on line again, but this is very tired, this type of problem is happening very often.
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  34. #34
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,059
    Quote Originally Posted by Hexpress View Post
    It seems that is already on line again, but this is very tired, this type of problem is happening very often.
    My server (network) with them keep going up and down.
      0 Not allowed!

  35. #35
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    They have not post anything in the forum to tell us what was the problem today.
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  36. #36
    Join Date
    Apr 2002
    Posts
    48
    My Sites and jaguarpc.com itself were down just 5 minutes ago, they are back online now, no update from Jag and others?
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  37. #37
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    14,877
    The noontime outage was about 5 minutes total.
    Some of your need to chill out and step away from the keyboard.
    Get off the caffeine. Take some Xanax.

    Seriously.
      0 Not allowed!

  38. #38
    Join Date
    Nov 2011
    Location
    Internet
    Posts
    114
    Quote Originally Posted by kpmedia View Post
    The noontime outage was about 5 minutes total.
    Some of your need to chill out and step away from the keyboard.
    Get off the caffeine. Take some Xanax.

    Seriously.
    This is my business, if this problem is happening frequently is not something to take lightly.
      0 Not allowed!

  39. #39
    Join Date
    Feb 2006
    Location
    Kepler 62f
    Posts
    14,877
    I think there's a big difference between fair criticism (2+ hours) and whining (5 minutes). Plus I thought the purpose of the outage/updates forum is for awareness, not complaining/reviewing. If 5 minutes kills your business, get a dedicated HA cloud at a premium datacenter.

    .
    .
      0 Not allowed!

  40. #40
    Join Date
    Jul 2006
    Location
    Australia
    Posts
    3,059
    Quote Originally Posted by Hexpress View Post
    This is my business, if this problem is happening frequently is not something to take lightly.
    Exactly, I host my main site on my server there.
      0 Not allowed!

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