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  1. #1
    Join Date
    Sep 2011
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    987

    OnApp change OS template

    Does anyone know how to change the OS template from WHMCS/OnApp? It's on Debian but I need CentOS. Don't see an option anywhere..

  2. #2
    Join Date
    Jul 2011
    Location
    Melbourne, Australia
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    352
    Have you tried asking OnApp given they created the WHMCS plugin?
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  3. #3
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    Sep 2011
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    Quote Originally Posted by Cloudstra View Post
    Have you tried asking OnApp given they created the WHMCS plugin?
    If I was going to ask anyone I'd ask my VPS provider, but it's the weekend now and they won't reply until Monday.

  4. #4
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    Jul 2011
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    Melbourne, Australia
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    Oh, I see. Don't they provide support over the weekend?
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  5. #5
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    Jul 2002
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    Quote Originally Posted by n!ghtmare View Post
    Does anyone know how to change the OS template from WHMCS/OnApp? It's on Debian but I need CentOS. Don't see an option anywhere..
    Are you talking about changing a *product* in WHMCS or changing a deployed VPS or adding the config option to the order sequence ?
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  6. #6
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    Sep 2011
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    987
    Quote Originally Posted by othellotech View Post
    Are you talking about changing a *product* in WHMCS or changing a deployed VPS or adding the config option to the order sequence ?
    I'm a consumer. I bought a Xen VM from a provider using OnApp. It's on Debian, and I need CentOS. There is no option to change the OS/OStemplate in the control panel.

  7. #7
    Join Date
    Jan 2006
    Location
    Alabama
    Posts
    1,243
    Quote Originally Posted by n!ghtmare View Post
    I'm a consumer. I bought a Xen VM from a provider using OnApp. It's on Debian, and I need CentOS. There is no option to change the OS/OStemplate in the control panel.
    The provider must have it disabled. Ask them to swap it for you and they should get it done quickly as it's only a few buttons to click.
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  8. #8
    Join Date
    May 2003
    Posts
    1,660
    OnApp removed the ability for customers to change their OS in the WHMCS app a while ago. You have to have your provider change the distribution. They were getting complaints from people changing and not realizing it formatted and they lost their data. That is what support gave for a reasoning at least.

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