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  1. #1
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    Exclamation White-Label Feature Beware!

    Most of the people here I guess are aware that I'm very particular with this feature in "RESELLER HOSTING". I signed up recently to this provider, after I asked all the IP information and verified that the service is indeed "WHITE-LABEL".

    I checked again the IPs after two months and voila. This provider has all his information from Shared IP WHOIS, DNS IP, DOMAIN WHOIS and RDNS.

    I seriously hate liars and dishonest people.
    If you can't keep your promised then don't offer this feature.

    Do WHT consider this as false marketing?

    Let's define WHITE-LABEL:

    A white label product or service is a product or service produced by one company (the producer) that other companies (the marketers) rebrand to make it appear as if they made it. (Source: http://en.wikipedia.org/wiki/White-label_product)
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  2. #2
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    White label is pretty much impossible as far as I'm concerned unless you own a dedicated server with them. Even then it's still possible to find who the real host is.
    Pretty much like that for any product though. If you want true white label, you can't have it You need to operate your own network. And if you do, they could still find your bandwidth providers if you for whatever reason wanted to hide that too.

    That's why I personally would prefer not to be a reseller of someone who sells shared hosting unless they have an extremely good reputation or their pricing and business model is different from mine by a large margin.

  3. #3
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    Quote Originally Posted by techjr View Post
    White label is pretty much impossible as far as I'm concerned unless you own a dedicated server with them. Even then it's still possible to find who the real host is.
    Pretty much like that for any product though. If you want true white label, you can't have it You need to operate your own network. And if you do, they could still find your bandwidth providers if you for whatever reason wanted to hide that too.

    That's why I personally would prefer not to be a reseller of someone who sells shared hosting unless they have an extremely good reputation or their pricing and business model is different from mine by a large margin.
    Ok just to repeat myself and give you my explanation regarding this matter again.

    The isp/datacenter info is something that we cannot hide and that's a fact.

    However, DOMAIN, IP WHOIS, NAMESERVERS and rDNS are something that can always be modify and use different info to attain the white-label feature. Some provider here are doing this already. However, some of them are simply dishonest.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  4. #4
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    Quote Originally Posted by Yujin View Post
    Ok just to repeat myself and give you my explanation regarding this matter again.

    The isp/datacenter info is something that we cannot hide and that's a fact.

    However, DOMAIN, IP WHOIS, NAMESERVERS and rDNS are something that can always be modify and use different info to attain the white-label feature. Some provider here are doing this already. However, some of them are simply dishonest.
    Then, yes, they should offer what they say they offer.

    We don't claim we offer White Label. It's not hard to hide DOMAIN, IP WHOIS, NAMESERVERS and rDNS.
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  5. #5
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    I'm actually not sure if WHT has some policy for false marketing or if they consider this as false marketing. Or not at all as long as these providers are paying customers for them.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  6. #6
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    Who is the provider in question? Have you contacted them about this?
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  7. #7
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    That is not completely true.

    White Label Servers/Vps/IPs are possible, usually where the IP will resolve to just the telecom provider or the DC which is perfect.

    Also, in US DC's, getting while labeled services is difficult since these get registered against the one who leases them

  8. #8
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    @JLHC, I will not provide the name for now. The purpose of this thread is to make other customers aware that some of these providers are dishonest once they get the sale.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  9. #9
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    "WHITE-LABEL" is just another hosting trick

  10. #10
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    Talking

    Quote Originally Posted by data-finder View Post
    "WHITE-LABEL" is just another hosting trick
    Totally agree. Our hosting company can make whitelabel nameservers as well, but we sure this is very simple work. The most thing you can sure this is modified DNS records.
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  11. #11
    look for a reverse DNS in mail servers, tells you everthing.

  12. #12
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    You have to set a hostname for your server and you have to set rDNS for your IPs.

    Now those who know how to find out, can easily find out the sites running on those IPs and NS running on those IPs.

    How are you going to answer why multiple NS belonging to different companies are running on same IPs and what about domains from different companies on the host.

    Sometime back there was a similar thread where OP of that thread was suggesting that reseller should get his own IPs for shared hosting and name servers with proper rDNS for those IPs, but was not ready to pay for the extra IPs. Apart from money, technically it's doable but IP assigning policies won't take this as valid reason to assign IPs.

    Also if you are reselling from a big and popular host, their unbranded or white label hostnames along with most of their NS IPs are already known to the public.

    Point is little digging by a knowledgeable customer will expose that you are reselling.
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  13. #13
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    Quote Originally Posted by Vinayak_Sharma View Post
    You have to set a hostname for your server and you have to set rDNS for your IPs.

    Now those who know how to find out, can easily find out the sites running on those IPs and NS running on those IPs.

    How are you going to answer why multiple NS belonging to different companies are running on same IPs and what about domains from different companies on the host.

    Sometime back there was a similar thread where OP of that thread was suggesting that reseller should get his own IPs for shared hosting and name servers with proper rDNS for those IPs, but was not ready to pay for the extra IPs. Apart from money, technically it's doable but IP assigning policies won't take this as valid reason to assign IPs.

    Also if you are reselling from a big and popular host, their unbranded or white label hostnames along with most of their NS IPs are already known to the public.

    Point is little digging by a knowledgeable customer will expose that you are reselling.
    I Agreed . but 100% White-Label or 110% at the end all will know where the reseller are hosted and with whom.

  14. #14
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    Quote Originally Posted by ckaraca View Post
    look for a reverse DNS in mail servers, tells you everthing.
    Can still be modify.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  15. #15
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    Quote Originally Posted by Vinayak_Sharma View Post
    You have to set a hostname for your server and you have to set rDNS for your IPs.

    Now those who know how to find out, can easily find out the sites running on those IPs and NS running on those IPs.

    How are you going to answer why multiple NS belonging to different companies are running on same IPs and what about domains from different companies on the host.

    Sometime back there was a similar thread where OP of that thread was suggesting that reseller should get his own IPs for shared hosting and name servers with proper rDNS for those IPs, but was not ready to pay for the extra IPs. Apart from money, technically it's doable but IP assigning policies won't take this as valid reason to assign IPs.

    Also if you are reselling from a big and popular host, their unbranded or white label hostnames along with most of their NS IPs are already known to the public.

    Point is little digging by a knowledgeable customer will expose that you are reselling.
    So after your lengthy reply, are you saying that this is not doable without acquiring my own IP? and are you sure about that?
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  16. #16
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    Quote Originally Posted by data-finder View Post
    "WHITE-LABEL" is just another hosting trick
    Yes this is becoming a trick because some provider are desperate to get a client.
    They will do this for a moment but they will soon change the info. They still want to give info to those who are searching their details and find them.

    Simple Example:
    If someone is happy, this person will create a review in WHT. This folk's with itchy hands will search the IP details because the customer is using a private nameserver...voila! The IP whois has every bits and pieces of info to know this provider.

    To make it short, these dishonest providers are out-smarting their reseller customers and INDIRECTLY competing with them.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  17. #17
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    Quote Originally Posted by Yujin View Post
    So after your lengthy reply, are you saying that this is not doable without acquiring my own IP? and are you sure about that?
    What are you asking him? He didn't say anything was or wasn't do-able.

    You will need your own IP however so that only websites you host get shown up if someone does a lookup on the IP in question.

    For a small fee any host will allow this, it is no different from needing an IP for every VPS machine in a server.
    The web hosting market will never die. Virtual environments are forever the future and easily adapt to change. Welcome to the world wide web!

  18. #18
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    Quote Originally Posted by LuckyAnonymous View Post
    What are you asking him? He didn't say anything was or wasn't do-able.

    You will need your own IP however so that only websites you host get shown up if someone does a lookup on the IP in question.

    For a small fee any host will allow this, it is no different from needing an IP for every VPS machine in a server.
    I'm aware of this just in case you didn't read my other thread related to this matter. Some of these provider offering white-label with dedicated IP. HOWEVER, some of them do not and they can still maintain the white-label. How to do that? that's a long tutorial, just Google it.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  19. #19
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    Quote Originally Posted by Yujin View Post
    I'm aware of this just in case you didn't read my other thread related to this matter. Some of these provider offering white-label with dedicated IP. HOWEVER, some of them do not and they can still maintain the white-label. How to do that? that's a long tutorial, just Google it.
    No, you cannot maintain a complete white label if you are using the main server's shared IP. This is information that just cannot be hidden.
    The web hosting market will never die. Virtual environments are forever the future and easily adapt to change. Welcome to the world wide web!

  20. #20
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    Quote Originally Posted by Yujin View Post
    So after your lengthy reply, are you saying that this is not doable without acquiring my own IP? and are you sure about that?
    What I am saying is that if your client know good enough how things work, they can find out that you are a reseller. Majority of clients don't even know how a domain is booked and how it is hosted, leave aside name servers and hostnames.
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  21. #21
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    Quote Originally Posted by LuckyAnonymous View Post
    No, you cannot maintain a complete white label if you are using the main server's shared IP. This is information that just cannot be hidden.
    Quote Originally Posted by Vinayak_Sharma View Post
    What I am saying is that if your client know good enough how things work, they can find out that you are a reseller. Majority of clients don't even know how a domain is booked and how it is hosted, leave aside name servers and hostnames.
    Ok for the two of you and I will REITERATE THIS AGAIN.

    DATACENTER/ISP = we cannot hide NOT white-label.

    Now, are you both saying that we cannot use different domain name for rDNS and Nameservers? Different name in IP registration / retain the info of the IP provider?


    Vinayak Datacenter own the IP then customer Lucky decided to offer white-label. Customer Lucky acquired vinluck.com with private whois although the biz registration is Lucky Hosting. Customer Lucky asked Vinayak DC to retain the IP registration under their name to hide their identity.

    So tell me Vinayak, how will you know that Lucky Hosting is the provider if the customer can only see the DC info and all the domain are unbranded?
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  22. #22
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    Yujin, anonymity goes beyond IP information, rDNS and unbranded hostname.

    Let us say you are hosted on reseller account where hostname is a gibberish non relevant domain with private WHOIS, IP WHOIS belongs to DC and the provider has done as much as possible to hide their own information. Still a client who want to do deeper probes on you can get to know what all other domains are hosted on those IPs, what other nameservers are running on those IPs and who is providing services to those domains.

    Now, that does not mean that the provider should not do what is required to provide as much as possible white labeled services, they should. But you should also be ready to get discovered as a reseller and should be ready to answer queries of your client honestly.

    If a prospective client asks you if you are a reseller, what will be your answer?
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  23. #23
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    Quote Originally Posted by Yujin View Post
    Ok for the two of you and I will REITERATE THIS AGAIN.

    DATACENTER/ISP = we cannot hide NOT white-label.

    Now, are you both saying that we cannot use different domain name for rDNS and Nameservers? Different name in IP registration / retain the info of the IP provider?


    Vinayak Datacenter own the IP then customer Lucky decided to offer white-label. Customer Lucky acquired vinluck.com with private whois although the biz registration is Lucky Hosting. Customer Lucky asked Vinayak DC to retain the IP registration under their name to hide their identity.

    So tell me Vinayak, how will you know that Lucky Hosting is the provider if the customer can only see the DC info and all the domain are unbranded?
    The only thing I was talking about was the servers main shared IP, if you do not get your web host to give you your own shared IP to supply to your customers, this IP will have information linking any websites hosted under that IP to the public.
    The web hosting market will never die. Virtual environments are forever the future and easily adapt to change. Welcome to the world wide web!

  24. #24
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    Quote Originally Posted by Vinayak_Sharma View Post
    Yujin, anonymity goes beyond IP information, rDNS and unbranded hostname.

    Let us say you are hosted on reseller account where hostname is a gibberish non relevant domain with private WHOIS, IP WHOIS belongs to DC and the provider has done as much as possible to hide their own information. Still a client who want to do deeper probes on you can get to know what all other domains are hosted on those IPs, what other nameservers are running on those IPs and who is providing services to those domains.

    Now, that does not mean that the provider should not do what is required to provide as much as possible white labeled services, they should. But you should also be ready to get discovered as a reseller and should be ready to answer queries of your client honestly.

    If a prospective client asks you if you are a reseller, what will be your answer?
    Say Yes, because even you rent a server you are still technically reselling.

    So where is the anonymity goes beyond IP information, rDNS and unbranded hostname?
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

  25. #25
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    Quote Originally Posted by LuckyAnonymous View Post
    The only thing I was talking about was the servers main shared IP, if you do not get your web host to give you your own shared IP to supply to your customers, this IP will have information linking any websites hosted under that IP to the public.
    But in many cases and if you get a decent package the dedicated white-label IP is included.
    Ask for Server IP & Nameservers IP to check if your reseller provider truly provides 100% white-label.

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