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Thread: new order with Datashack
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03-10-2012, 02:13 PM #1Junior Guru Wannabe
- Join Date
- Mar 2010
- Posts
- 52
new order with Datashack
Hello everybody ,
i have ordered my new server from Datashack on
Mar/08/2012 9:40:20AM
and it auto opened ticket with this content
We have received your order and are currently processing this request. Please
log in to your Ubersmith account and verify that the invoice is paid in full as
we can not finalize your order until this step is done. Finalizing your order
could take up to 2 business days as we will try our best to get you online
sooner.
While you are waiting, please review our terms of service and acceptable use
policy on our website
Thank you for submitting your order and we will have you online soon.
*The invoice has been paid
till now i haven,t receive my server details so i post a comment on
Mar/10/2012 12:57:12PM with this content
can some one tell me why all this time take to setup please ?
and finally they reply on my ticket with this reply
I don't have a build order for this server. Was it payed for?
i have sent my invoice number to the ticket but no response
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03-10-2012, 03:02 PM #2Junior Guru Wannabe
- Join Date
- Mar 2010
- Posts
- 52
Sent to ME on Mar/10/2012 1:57:37PM
I don't have any Ips assigned to this order. And unfortunately I don't have the
necessary privileges to assign them. This may have to wait til Monday.
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03-10-2012, 04:28 PM #3Web Hosting Master
- Join Date
- Nov 2002
- Posts
- 4,666
"business days" typically excludes weekends
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03-10-2012, 04:34 PM #4Disabled
- Join Date
- Jan 2006
- Posts
- 297
Amg I feel your concerns. Good luck :-)
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03-10-2012, 05:32 PM #5Web Hosting Master
- Join Date
- Aug 2003
- Location
- Dallas, TX USA
- Posts
- 2,812
I fail to see why you're posting here.
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03-10-2012, 05:38 PM #6Web Hosting Master
- Join Date
- Jul 2006
- Posts
- 1,080
Why post here really, 2 business days.... Were saturday, it isn't a business day, be thankful they have set you up today.
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03-10-2012, 08:12 PM #7Web Hosting Master
- Join Date
- Aug 2003
- Location
- Dallas, TX USA
- Posts
- 2,812
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03-10-2012, 08:21 PM #8Web Hosting Master
- Join Date
- May 2003
- Location
- Scotland
- Posts
- 4,549
Just because they can...
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03-10-2012, 09:29 PM #9Web Hosting Master
- Join Date
- Jun 2003
- Location
- Oklahoma City, OK
- Posts
- 2,116
It seems people demand instant setup without regard to a host’s policy. I know a lot of host that are closed on the weekends even though this is a global business it does not mean sales works every day.
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03-10-2012, 09:37 PM #10Aspiring Evangelist
- Join Date
- Jul 2011
- Location
- Melbourne, Australia
- Posts
- 352
Patience grasshopper...
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03-11-2012, 10:44 AM #11Junior Guru Wannabe
- Join Date
- Mar 2010
- Posts
- 52
server dilevered
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03-13-2012, 08:17 AM #12Junior Guru Wannabe
- Join Date
- May 2010
- Posts
- 47
Kudos to Datashack for making it happen on a Sunday, even tho' it could have taken until Monday. Excellent support!
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