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  1. #1
    Join Date
    Jan 2010
    Posts
    61

    Volumedrive - Possible network problem?

    I am currently unable to ping or ssh into 1 of my servers at the Volumedrive Scranton facility.

    Anyone else experiencing any issues currently?

  2. #2
    Join Date
    Nov 2009
    Location
    /etc/my.cnf
    Posts
    10,657
    Quote Originally Posted by ReubenL View Post
    I am currently unable to ping or ssh into 1 of my servers at the Volumedrive Scranton facility.
    You done a traceroute?
    UK Based Proactive Server Management.
    Zabbix Enterprise 24/7 Monitoring.

  3. #3
    Join Date
    Nov 2002
    Location
    WebHostingTalk
    Posts
    8,901
    Quote Originally Posted by ReubenL View Post
    I am currently unable to ping or ssh into 1 of my servers at the Volumedrive Scranton facility.

    Anyone else experiencing any issues currently?
    The main site is up.

    http://www.downforeveryoneorjustme.com/volumedrive.com
    It's just you. http://volumedrive.com is up.
    I support the Human Rights Campaign!
    Moving to the Tampa, Florida area? Check out life in the suburbs in Trinity, Florida.

  4. #4
    Join Date
    Jan 2010
    Posts
    61
    Yeah, the traceroute gives timeout errors after reaching core.sctn01.volumedrive.com [64.191.116.246].

    I have e-mailed them about the problem, will post an update once they have provided feedback.

  5. #5
    Join Date
    Mar 2012
    Posts
    162
    I'm still up.

  6. #6
    Join Date
    Jan 2010
    Posts
    61
    Quote Originally Posted by jroc View Post
    I'm still up.
    In which facility is your services hosted?

  7. #7
    Join Date
    Nov 2009
    Location
    /etc/my.cnf
    Posts
    10,657
    Well my VPS located with BurstNET at Scranton is responding and Volume Drive use the same DC...

  8. #8
    Join Date
    Jan 2010
    Posts
    61
    Traceroute to VolumeDrive website:

    ------------------------------
    C:\Users\Reuben>tracert volumedrive.com

    Tracing route to volumedrive.com [204.124.180.12]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 9 ms 8 ms 9 ms 41.177.x.x
    3 26 ms 26 ms 26 ms . [196.6.121.38]
    4 18 ms 19 ms 19 ms 196.41.96.235
    5 196 ms 195 ms 197 ms 217.78.90.21
    6 205 ms 207 ms 207 ms ge-1-9.r01.londen03.uk.bb.gin.ntt.net [213.130.4
    8.1]
    7 194 ms * 200 ms te2-4.mpd01.lon02.atlas.cogentco.com [130.117.14
    .173]
    8 200 ms * 196 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    9 * 396 ms 408 ms te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.
    97]
    10 278 ms * 275 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com [154.54
    .57.177]
    11 277 ms 273 ms 277 ms te0-0-0-1.ccr22.jfk02.atlas.cogentco.com [154.54
    .42.49]
    12 286 ms 284 ms 289 ms te3-2.ccr01.phl01.atlas.cogentco.com [154.54.31.
    54]
    13 * 288 ms 290 ms te3-8.ccr01.phl03.atlas.cogentco.com [154.54.0.1
    90]
    14 281 ms 284 ms 286 ms 38.104.114.214
    15 410 ms 447 ms 439 ms core.sctn01.volumedrive.com [64.191.116.246]
    16 295 ms 290 ms 290 ms mrtg.volumedrive.com [204.124.180.12]

    Trace complete.
    ------------------------------


    Traceroute to the server I'm unable to ping/access:


    ------------------------------
    C:\Users\Reuben>tracert 173.242.12x.x

    Tracing route to [173.242.12x.x]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 9 ms 10 ms 9 ms 41.177.x.x
    3 33 ms 33 ms 33 ms . [196.6.121.38]
    4 26 ms 26 ms 26 ms 196.41.96.235
    5 203 ms 206 ms 201 ms 217.78.90.21
    6 * 212 ms 210 ms ge-1-9.r01.londen03.uk.bb.gin.ntt.net [213.130.4
    8.1]
    7 200 ms 200 ms 201 ms te2-4.mpd01.lon02.atlas.cogentco.com [130.117.14
    .173]
    8 206 ms 206 ms 202 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
    .138]
    9 200 ms 206 ms 204 ms te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.
    97]
    10 * 284 ms 282 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com [154.54
    .57.177]
    11 * 292 ms * te0-5-0-1.ccr22.jfk02.atlas.cogentco.com [154.54
    .30.134]
    12 * 307 ms 417 ms te3-2.ccr01.phl01.atlas.cogentco.com [154.54.31.
    54]
    13 451 ms 448 ms 286 ms te3-8.ccr01.phl03.atlas.cogentco.com [154.54.0.1
    90]
    14 287 ms * 282 ms 38.104.114.214
    15 295 ms 447 ms 490 ms core.sctn01.volumedrive.com [64.191.116.246]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    ------------------------------

  9. #9
    Join Date
    Jan 2010
    Posts
    61
    VolumeDrive responded that they do not currently have any network issues.
    They will be rebooting the server.

  10. #10
    Join Date
    Jan 2010
    Posts
    61

    Problem Resolved

    Problem has been resolved.
    Thank you VolumeDrive for the prompt assistance!

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