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03-07-2012, 03:15 AM #1New Member
- Join Date
- Sep 2009
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- 2
Unhappy with WiredTree downtime. Looking for A+ Quality Hosting Provider. $1000+
I'll start by saying that WiredTree has always been very accommodating to our specific needs - however, regular downtime (especially in recent months) and human errors have all added up to embarrassing situations for our management on more than one occasion.
We need to move on to an A+, solid hosting provider who can deliver unparalleled uptime & support.
Needs:
- 1 big server (Intel Dual Xeon E5645 or higher). 30 GB of RAM
- Raid 10. Also the option of SSDs
- Minimum of 10 TB of bandwidth per month
- Budget : $1000 - $1400
What we're looking for :
- Uptime, Solid Infrastructure, Reliability and Service Quality are of utmost importance!
- We are willing to pay a small premium for the absolute best support and service
- Located in USA
- cPanel support
On a parallel note, does Amazon Cloud-front (their new CDN) make sense as an alternative? What are the things we need to consider when moving from dedicated servers to a cloud service? Is it worth a look?
Thank you!
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03-07-2012, 09:34 PM #2Web Hosting Guru
- Join Date
- Aug 2005
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- 334
Look at hivelocity thread in offer sections, you will find your needed specs as a special.
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03-07-2012, 09:57 PM #3Private Citizen
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- Jan 2009
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- 3,878
A big server is nice, especially if properly equipped and backed up.
You might opt for two mid-sized servers and split your load across them. Rather than put all your eggs in one basket. Send off requests for custom quotes instead of using online configurators. You'll usually get better deals, and/or perks since it's not a small project.
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03-07-2012, 10:02 PM #4Web Hosting Master
- Join Date
- Dec 2009
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- 2,297
Hello franz13...
Just a quick question for you... You are using this one large server... What are you using the server for? Have you considered 2 servers that could be used to provide better uptime?
If you want maximum uptime you should verify the following:
1) Provider has 2+ edge Internet rowers
2) Provider has at least 2, and really 3+ Internet connections (so that even if one goes down there is still redundancy)
3) Provider has your server connected to two diverse switches (a LAG with members on two switches of one large stock is NOT what you want). Switches get upgraded, at some point and if your connected to two switches this will eliminate network downtime.
4) For your budget I would suggest that your server has a redundant power supply. Each power supply should be connected to a different transfer switch that is connected to at least N+1 UPS and a generator. Ideally you would want 2+ power feeds to the building
5) Make sure that if your using Hardware RAID cards that it has a battery backup, or some other flash cache protection
6) Make sure that if your using Hardware RAID cards that the drives are Enterprise drives and NOT Desktop (Western Digital Black is NOT enterprise)
7) Make sure that you have RAID (Raid1, RAID10, etc) on your server (this will protect you against a hard drive failure), but also make sure you have off-server backups (This will help protect you from loss of data, accidental deletions, etc).
8) Make sure that your server cannot remove your off-server backups (i.e. an NFS /iscsi mount point is not good) (for example you don't want to experience the day your server quits running and you need to restore from a backup. Worst case scenario if your server gets hacked and the hacker removes all of your important files.. You don't want them removing your /backup as well)
9) You should consider a provider who can provide a VPN to connect to SSH / RDP / etc and provide firewall rules to drop all connections to your server other than what you need to operate (for example, if your ONLY running on port 80, ask your provider to ONLY allow port 80 to your server.
The list goes on, but this should give you a good starting point ;-)█ REDUNDANT.COM • Equinix Data Centers • Performance Optimized Network
█ Managed & Unmanaged • Servers • Colocation • Cloud • VEEAM
█ sales@redundant.com
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03-08-2012, 04:56 AM #5WHT Addict
- Join Date
- May 2005
- Posts
- 165
For my clients that dont mind pay bit more but need 100% uptime with zero failing point. Those clients I am sending to http://clubvps.com/products/cloud guys so you may want take a look as well.
Old Guy in WHT.
IT Expert | Hosting Professional.
Over 12 Years of Hosting Experience.
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03-08-2012, 11:20 AM #6Colocation Guru
- Join Date
- Mar 2009
- Posts
- 1,161
Hey Franz,
With that sort of budget, you can easily have 100% uptime on power and network. What sort of managed support do you require? I assume you want fully managed in that the support team will help you with any and everything you need, including security updates, monitoring, etc.█ Charles @ Nexeon Technologies - Have a question? PM or email me directly! - c[@]nexeon.com
█ InstantDedis.com - Instantly delivered dedicated servers located in Chicago, New York, and more
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03-08-2012, 03:40 PM #7Always there
- Join Date
- Jun 2004
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- Europe
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- 3,822
I am sure you mean a 100% uptime SLA and that is significantly different then 100% uptime on power and network.
The common SLA we encounter, list so much exceptions that you cannot speak of a true SLA. The common SLA also has very limiting penalties in case they do miss the 100% and in the case the listed exceptions do not cover the outage.
Truth is, most 100% uptime SLA's are pretty much worthless.█ Swiftway.net Your Business deserves our Quality - Experts on Hand since 2005. Europe & US locations, we operate our own network AS35017 Support response time <15 minutes 24/7
█ Introducing our new Entry level server line ! Support response time <15 minutes 24/7. Technology Fast 50 & Fast 500 award winning for multiple years, Your Business deserves Swiftway Quality.
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03-08-2012, 04:35 PM #8Russ
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- Mar 2002
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- Philadelphia, PA
- Posts
- 2,517
Try Steadfast in Chicago.
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03-09-2012, 03:35 PM #9Junior Guru
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- Oct 2007
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BroncosForums - Broncos message board and live news feed
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03-10-2012, 07:22 AM #10Newbie
- Join Date
- Jan 2012
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- Same Location
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Try SoftLayer as the're the best.
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03-10-2012, 07:39 AM #11CISSP-ISSMP, CISA
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- Aug 2002
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- Seattle
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