Web Hosting Talk : Web Hosting Main Forums : Web Hosting : HELP!! This is BIZARRE! Website is now VERY SLOW LOADING....zzzzz

[Rushyyz]

Hi All - Thank you for reading. My site is currently hosted by GoDaddy. My developer has just updated our Joomla/Wordpress website and now it is running at SNAIL SPEED.....zzzzzz. It takes forever (15-20 seconds) to load!

The site is (w w w) beerandbody (d o t) c.o.m.

My developer has assured me they have done EVERYTHING possible to optimize (caching, cascading, compression, graphic optimizing), but still no luck in loading time!

Can anyone take a look and tell me if is it a host problem (GoDaddy being slow) or the website itself needs to be restructured?

I have no idea where to look at speed comparisons or different server options that would be best suited for my kind of website?

Glitter Host, Palladium hosting, InMotion, JustHost, stay with Godaddy?!!?! where do I start?

Your expertise is much appreciated! Mike

[musicman153]

I would move to a different host. Your most likely on an over loaded server.

Good luck

[Spluut]

Loaded fine for me, but a tad on the slow side.

EDIT: I believe it is the audio file causing it to be slow, try removing it and test.

[Tristan Perry]

Loaded very slowly here too. The site doesn't seem too resource intensive, so I'd imagine it's simply Godaddy overloading its servers. I've seen some awfully overloaded servers from GoDaddy (30+ server loads regularly) at peak times.

[Rushyyz]

thanks, the audio is now down to only 1mb, shuold not be an issue? we have tried all browsers , IE< Chrome, firefox...all the same.....15 seconds, using cable brighthouse isp, other friends at verizon get the same result.....

[Rushyyz]

thanks for input so far.......because this is not my area of expertise, do you all have a better recommended provider for my type of site (Joomla, combined with wordpress blog)?!??

How in the world can I compare before making the change to a new hosting comapny?

[Spluut]

Originally Posted by Rushyyz

thanks for input so far.......because this is not my area of expertise, do you all have a better recommended provider for my type of site (Joomla, combined with wordpress blog)?!??

How in the world can I compare before making the change to a new hosting comapny?

Not too sure, your other pages are loading fine.. Weird.

[TwineDev]

I just ran through about 10 sites that are hosted on the same IP as yours, and none of them gave much of a delay, definitely nothing close to the delay of your site.

Using fiddler, several times it was about 15 seconds between request being set to the server until the first byte of HTML was returned by the server, so the issue is not due to things such as images or audio, as they can not even be loaded UNTIL it gets the HTML which tells it what to use.

See the attached image for the timeline for a fresh load of your page.

-Greg

PS. Even when you click on the image, kinda hard to read, just right click on it there and do VIEW IMAGE to see it full size. The vertical bar on the graph indicates when the first byte was returned from the server after request was made. Fiddler is an awesome tool!

[Spluut]

Originally Posted by TwineDev

Using fiddler, several times it was about 15 seconds between request being set to the server until the first byte of HTML was returned by the server, so the issue is not due to things such as images or audio, as they can not even be loaded UNTIL it gets the HTML which tells it what to use.

Then what would be the reason his other pages are loading fine? It is defiantly something to do with the index page.

[Rushyyz]

again everyone, your time with me is SO appreciated! I mean that sincerely, I am sure you all have much better things to do than babysit me! haha

Twine....what does that mean exactly? in laymanyn's terms is is the site or GoDaddy?!?! if is is GoDaddy, why would the other sites be fine and mine being different?

[marisc]

Have you actually contacting Godaddy about this slow issue? What did they say?

[TwineDev]

Originally Posted by LuckyAnonymous

Then what would be the reason his other pages are loading fine? It is defiantly something to do with the index page.

That I wouldn't be able determine without looking at his code, it is just a fact that it is the actual call to the home page, not anything that gets displayed on it (images/ media) that has the issue.

He said that the site was just "updated", and that they do have caching included, perhaps the update broke the caching system? Or since other pages load fine, something is now tripping the caching system to tell it to rebuild each time.

Can you clarify what was updated (just did Joomla updates, or an update as a whole new site installed). If it was just update to Joomla and/or components, was it fine before this?

Sorry can't advise more without being able advise more without looking at the actual site and what it is doing, but hope this can help eliminate some things.

-Greg

PS. where I worked once, a joomla site was migrated in, and there was a server setting that produces notices every home page call. I kid you not, 1 call to the home page generated almost 2000 entries in the error log. Their joomla setup just had soooooo much going on.

[Rushyyz]

GoDaddy just ran this analytic and sent me this file. Of course it is all foreign to me?

[TwineDev]

Just noticed this part, missed it when reading updates.

Originally Posted by Rushyyz

Twine....what does that mean exactly? in laymanyn's terms is is the site or GoDaddy?!?! if is is GoDaddy, why would the other sites be fine and mine being different?

Not sure which part you mean, so here is it all broken down.

When I browse to the site, the server gets a request to feel me the web page. It is taking about 15 seconds before the server even sends any data back. This is strictly to get the HTML. This is a MAJOR delay.

Note, I am not talking about how much time to receive all the HTML code to download, this is 15 seconds until the server is ready to even give anything to the browser. After it starts feeding it, it is rather quick. Additionally, after it gets the actual HTML code for your site, the other content (images/css/javascript/media files) seem to load fairly decent.

So this would indicate that the PHP that is generating the HTML is either overloading the system, or just has too much going on. Another thing could be (and judging from the content on your page, I don't think so), but huge database queries that join a lot of data can take a while.

There are many other things I could suggest that would delay the output, but until we know what exact type of update you were referring to, could waste a lot of time on things that don't apply.

As a developer (mainly back-end programming), this major of a change (assuming that before the update it was no where near as slow) would not be something I would tell a client "Well I've done everything I could, your site will just be slow". (especially if I initialed what lead to changes to slow things down).

-Greg

[HostMantis]

Without access to the installation, it's difficult to say what the issue is, but the first thing to check would be the PHP error logs.

It's probably just a Joomla plugin that was installed on the previous version that isn't compatible with the version Joomla was upgraded to and is causing the process to hang.