I used HTTPme for quite a few years now.. but recently I have an extra reseller account in another provider. I won't post their name here, but they are also very famous with a ton of positive reviews.
problem is.. this other provider i got blocks IPs whenever there are failed login attempts in my client's email by just a few times.. they wont tell you they blocked it either. so you have to figure it out yourself. Their support is also very strict, although i personally call it lousy. Should your client have some permission issues or mysql issues that you are not familiar with, they will say its not their problem and you need to figure it out yourself. Everything is just business.
It's fine I guess for most.. that is why a lot of people here say they are awesome. I personally lost about 7 big clients to their strict rules. So I am not a fan.
I ended up moving all my remaining accounts with this carrier back to HTTPME, its just plain awesome here. Support goes the extra mile.. and I mean all the way. For a reseller like me, I am not a full fledged programmer, I am just a techie business man.. HTTPME is Godsend.
They fix broken websites that I migrated all the way.. they are patient.. and damn, their support is fast. I literally just post my ticket and wait for a reply in a span of 15 minutes. And their support are mostly useful and pro-active. Sometimes, I am even embarrassed at all the request i am asking, they are almost spoon feeding me because I am not technically capable of what my client is asking of me.
I know some of the things I ask of them is no longer within their service agreement.. but they still do it. and because of that, my clients are happy too. they stay longer, I stay alive as well. So thank you so much HTTPME for backing up stupid old me.
They are quite a bit more expensive compared to most providers.. but this kind of support is what you get in return. I totally sleep well at night, without clients calling me up about their website being blocked again.
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