Results 1 to 25 of 66
-
03-01-2012, 09:36 AM #1Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
hetzner review , hetzner company or hetzner swindler
hi
I paid hetzner company 274 euro about 67 days ago
for dedicated sever
but this thief company until now dont give me my dedicated server
i am sending about 250 emails to this company aboout my problem
and i called more than 6 once and about 2 hours about my problems
without any good answer and any good reason
they tell me you should pay money about 69 days ago
but i am pay money about 67 days ago
and now they tell me we cannot get any ded services for you
when i asked for him about what ?
they are not any good reason
but now i think these are thief and swindler company in the world without any good services
after about 250 emails to this thief company and say this sentences
Early or late
I've thrown money
And you can then deposit my money
give Service
You have not for the service
Set time
While it did not
i dont have any dedicated services and i have been lost my 274 euro
oh my god
Last edited by CD Burnt; 03-01-2012 at 03:58 PM.
0
-
03-01-2012, 09:39 AM #2Web Hosting Master
- Join Date
- Jun 2011
- Location
- Internet
- Posts
- 2,985
Sounds to me like your payment failed. Instead of complaining to/about hetzner you should have talked to your card company or your bank...
0
-
03-01-2012, 11:13 AM #3WHT Addict
- Join Date
- Feb 2012
- Location
- WHT
- Posts
- 124
the better way is you tracking the payment and talk to them
prove you pay to them and give your server█ Online WebHosting And Linux Server Support
█ DirectAdmin & Cpanel/Whm & CWP & Zpanel & Kloxo & etc ...
█ Installing and configuration WebServer | Nginx & Apache & LiteSpeed
█ Linux System Admin & Troubleshooting | Mysql & Webserver LoadBalancing0
-
03-01-2012, 12:21 PM #4Web Hosting Master
- Join Date
- Apr 2006
- Posts
- 929
Clearly they have not received your payment, that's a problem that must solve with your bank.
0
-
03-01-2012, 12:27 PM #5Temporarily Suspended
- Join Date
- Jan 2011
- Posts
- 160
I have 3 servers at Hetzner and have a very positive experience with them.
Please check your credit card company and see your statement.0
-
03-01-2012, 12:36 PM #6Web Hosting Master
- Join Date
- Sep 2011
- Posts
- 987
250 emails ????
0
-
03-01-2012, 12:40 PM #7Hello World
- Join Date
- Nov 2009
- Location
- /etc/my.cnf
- Posts
- 10,657
In voice of Mr Hetzner.
Do you have a ticket number to share with us all?
I also have several servers at Hetzner and never had an issue with them...0
-
03-01-2012, 12:48 PM #8Web Hosting Master
- Join Date
- Mar 2008
- Location
- Suffolk, England.
- Posts
- 647
Either you've ordered a custom hardware setup and they're out of stock or as others have said, there's been an error with the payment somewhere. Either way, sending _250_ e-mails in little over 2 months probably wasn't the wisest move.. :p
0
-
03-01-2012, 02:02 PM #9Newbie
- Join Date
- Dec 2010
- Posts
- 13
Hetzner, being a German language company with "Decent" English, and you being non-english, I would definitely allow for some interpretation errors.
Try using google translate to translate your native language to german.
Also, I have many times run into credit card companies and banks halting a payment without my knowledge ESPECIALLY with foreign transactions. Before you start throwing stones, figure out who you need to throw stones at.0
-
03-01-2012, 02:07 PM #10Junior Guru
- Join Date
- Sep 2010
- Posts
- 197
I'm 4+ years with hetzner, they are a honest company. They wouldn't take your money without delivering anything. I'm sure something went wrong with the payment. Maybe you should call them to clear things up?
0
-
03-01-2012, 03:32 PM #11Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
hetzner is steal company
i dont have any problem in visa card or payment access
my payment and pay moeny is true and they send me about 67 days ago
" invoice successfull "
i dont have any problem about pay money or visa card or etc
i had more that 250 email in 67 days ago about get my dedicated
server and more that 6 once call with this company without any
good answer
yes ! this is strange for all of reader !!! but this is ture
until now and after pay moeny i dont have any ip and server and any dedicated server
i am very very sad about his behavior with me
exactly they are steal and i am working with more that 10 company in the world
and And neither Did not behave like this0
-
03-01-2012, 03:34 PM #12Web Hosting Master
- Join Date
- Jun 2011
- Location
- Internet
- Posts
- 2,985
Do you have ticket numbers? Did you check with your bank/card that the payment went through?
Hetzner are not thieves.0
-
03-01-2012, 03:42 PM #13Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
This is abstracts and summaries from 250 the previous email
Hello,
You paid the following invoices:
R0001667464 from 15.9. € 149,75, charge on 12.12.2011
R0001691595 from 1.10. € 0,43, charge on 12.12.2011
R0001713870 from 15.10. € 64,03, charge on 12.12.2011
R0001761613 from 15.11. € 54,00, charge on 2.2.2012
These invoices are all for the old server.
All old invoices are paid, but the old server can't be reactivated.
But you can order a new server, but for this new server you will receive new
invoices and this invoices must been paid completely.
Mit freundlichen Grüßen / Best Regards
Anja Herzog
Hetzner Online AG
Stuttgarter Str. 1
91710 Gunzenhausen / Germany
Tel: +49 (9831) 61 00 6-1
Fax: +49 (9831) 61 00 6-2
http://www.hetzner.de
####################################################
hi Anja Herzog
you are in great mistake
because until now you dont give me this server
R0001667464 from 15.9. € 149,75, charge on 12.12.2011
R0001691595 from 1.10. € 0,43, charge on 12.12.2011
R0001713870 from 15.10. € 64,03, charge on 12.12.2011
this is old request !!!!! , but are you give me this server until now ????
can you see in my panel this offer until now !!! ???
http://www.hetzner.de/hosting/produkte_rootserver/ex4 + /27 (30 verwendbare IPs) - 22,50 Euro/Monat
R0001667464 from 15.9. € 149,75, charge on 12.12.2011
R0001691595 from 1.10. € 0,43, charge on 12.12.2011
R0001713870 from 15.10. € 64,03, charge on 12.12.2011
R0001761613 from 15.11. € 54,00, charge on 2.2.2012
this is my invoices
Early or late
I've thrown money
And you can then deposit my money
Give Service
You have not for the service
Set time
While it did not
you are in great mistake !! until now you dont give me any dedicated server
0
-
03-01-2012, 04:33 PM #14Aspiring Evangelist
- Join Date
- Aug 2008
- Posts
- 376
we will come back to you tomorrow, and see what went wrong.
0
-
03-01-2012, 04:42 PM #15Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
realy ? after 102 days !!!!
i have been mistake
i am pay money about 102 days ago , not 67 days !!!!
you wanna come back to me tommorow !!!
after making me uncomfortable and nervous for along time ?
Do you have any humanity?0
-
03-01-2012, 04:44 PM #16Web Hosting Master
- Join Date
- Jun 2011
- Location
- Internet
- Posts
- 2,985
That is Martin, the CEO. He won't be in office right now because it is currently 20 to 11 in Germany.. how do you expect him to check your situation from home? It's nice of him to look into your case personally, you should be patient.
If you have waited 100 days, what does 12 hours more hurt to get it resolved?0
-
03-01-2012, 04:45 PM #17Web Hosting Master
- Join Date
- Feb 2010
- Location
- Lisbon, Portugal
- Posts
- 1,184
It might have been a mistake on Hetzner side also but it doesn't seem to have sorted it out.
Best Regards / Melhores Cumprimentos,
Bernardo Andrade
Need a system Administrator?Contact me at email@bernardoa.pt
Visit me at www.bernardoa.pt0
-
03-01-2012, 05:24 PM #18
Hetzner Accounts told him....
These invoices are all for the old server.
All old invoices are paid, but the old server can't be reactivated.
But you can order a new server, but for this new server you will receive new invoices and this invoices must been paid completely.
Well, that's what my old faithfull Startrek International Translator module is telling me0
-
03-01-2012, 05:46 PM #19Web Hosting Master
- Join Date
- Apr 2006
- Posts
- 929
Why the dumbest people always cause problems?
Sorry if I offended to OP, but it's a real pain to deal with difficult customers0
-
03-01-2012, 06:15 PM #20Junior Guru
- Join Date
- Sep 2010
- Posts
- 197
0
-
03-01-2012, 06:28 PM #21Hello World
- Join Date
- Nov 2009
- Location
- /etc/my.cnf
- Posts
- 10,657
0
-
03-01-2012, 06:36 PM #22Web Hosting Guru
- Join Date
- Jan 2011
- Posts
- 296
0
-
03-01-2012, 06:43 PM #23Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
Are you assured?
Are you assured i am get server until now ?
do you want i am sending my username and password panel ?
if you dont see any ded server until 102 days ago ,
What say you want?
I could swear to God
Up to this moment
From that time until now
I have not received a single IP or dedicated server
do you undrestand ?
i am sending more that 250 email to hetzner support team
in 102 days ago
do you undrestand ?
0
-
03-01-2012, 06:49 PM #24Junior Guru Wannabe
- Join Date
- Aug 2010
- Posts
- 37
i dont have any problem in my payment access
until now I've bought from more that 20 datacenter with this visa card
after that
this company send me " payment successfull " about 102 days ago
( not 67 days ago , this time mistake from me when i wanna type this subject)
i dont have any problem about pay moeny
my problem about steal my moeny from this datacenter
from anja herzog and his colleague
0
-
03-01-2012, 06:53 PM #25Hello World
- Join Date
- Nov 2009
- Location
- /etc/my.cnf
- Posts
- 10,657
0
Similar Threads
-
Hetzner review
By MattV in forum VPS HostingReplies: 24Last Post: 03-04-2016, 03:42 AM -
Hetzner 1 Year Review
By allquixotic in forum Dedicated ServerReplies: 48Last Post: 05-12-2013, 03:35 AM -
Hetzner review
By Talence in forum Dedicated ServerReplies: 14Last Post: 03-05-2012, 11:33 AM -
Review - 13 months with Hetzner.de
By MrEliasen in forum Dedicated ServerReplies: 14Last Post: 02-25-2012, 03:39 PM -
Hetzner.de 1 month review.
By tix3 in forum Dedicated ServerReplies: 35Last Post: 10-22-2010, 02:49 PM