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Thread: Ddos Attack

  1. #16
    Join Date
    Apr 2010
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    Canada
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    Quote Originally Posted by KimTorris View Post
    These kind of responses show your lack of professionalism and prevent providers from wanting to work with you.
    Maybe, but 2 days is pretty intense for a server downtime with such a provider...

  2. #17
    I suggest going to softlayer they know what to do. Plus they have hardware level firewalls and a quicker support response time compared to host gator. They also have cisco guard which should assist in blocking the attacks and monitoring for any new ones.

  3. #18
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    Jun 2011
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    That depends entirely on the kind of attack. Ultimately if the person attacking you is smart, chances are either you or your host has to outsmart them. Hardware isn't the be-all-and-end-all of DDoS attacks, it just adds to the tools a sysadmin could use to prevent the attacks.

    Some attacks are so large it wouldn't be worth the host's time to keep you on. For example, if you were hit by a 20gig attack and took a whole/half rack offline, I don't think they would be too happy to keep you around.

  4. #19
    Join Date
    Dec 2002
    Location
    texas
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    1,333
    Hello,

    The server you’re on is currently hosted on Softlayer’s network and does have their Cisco Guard enabled. The Cisco guard seems to be doing very little to nothing to block the syn attacks you’ve been getting hit with.

    I see that we’ve been able to block the attack numerous times now, but unfortunately within a few hours of us logging out of your server they start back up with new ips.

    It’s possible there’s more that could have been done with firewall rules, but since you recently firewalled hostgator out from accessing your server I have no way to confirm or deny this at this time.

  5. #20
    Quote Originally Posted by hostgator.com View Post
    Hello,

    The server you’re on is currently hosted on Softlayer’s network and does have their Cisco Guard enabled. The Cisco guard seems to be doing very little to nothing to block the syn attacks you’ve been getting hit with.

    I see that we’ve been able to block the attack numerous times now, but unfortunately within a few hours of us logging out of your server they start back up with new ips.

    It’s possible there’s more that could have been done with firewall rules, but since you recently firewalled hostgator out from accessing your server I have no way to confirm or deny this at this time.
    Hostgator, This attack type is called SSYN or Spoofed SYN

    it generates random ips to flood the target

  6. #21
    Join Date
    Aug 2010
    Location
    United States of America
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    245
    Quote Originally Posted by hostgator.com View Post
    Hi bnimbhal,
    You can then take his discovery and post it all over the world and continue to switch hosting companies. If you let me help you will know what has been going on and have the answers you deserve. If were at fault I'm also going to be issuing you a large refund versus you just leaving on your own and getting nothing.

    Please send me your ticket number so I can figure out what's going on for you. Brent @hostgator.com
    You should take them up on their offer and hold out a bit. DDoS attacks truly do follow you wherever you go. If you move, make sure they're not sniffing packets as well because that could compromise the security of your future server.

  7. #22
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    texas
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    Atomic we have over 800 employees some that are pretty clueless, some that are brilliant, and a few that are the best in the world at what they do. We know what all the attacks are and how to combat them, but thank you for the information.

    I myself am more of a businessman and probably one of the most technically challenged at the company. There's a reason why I forward anything above my head over to one of our lvl3's.

  8. #23
    Join Date
    Jan 2006
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    Alabama
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    Quote Originally Posted by hostgator.com View Post
    Atomic we have over 800 employees some that are pretty clueless...
    I must say, at 1 in the morning reading that from someone like yourself gives one quite the laugh
    KnownHost Managed VPS Specialists
    Fully Managed VPS and Dedicated Servers
    RocketVPS.com - Premium Unmanaged VPS Hosting
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  9. #24
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    New hires have to start somewhere....

    If they don't pick things up quickly they usually don't end up sticking around very long.

  10. #25
    Join Date
    Aug 2009
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    31
    Quote Originally Posted by hostgator.com View Post
    Atomic we have over 800 employees some that are pretty clueless, some that are brilliant, and a few that are the best in the world at what they do. We know what all the attacks are and how to combat them, but thank you for the information.

    I myself am more of a businessman and probably one of the most technically challenged at the company. There's a reason why I forward anything above my head over to one of our lvl3's.


    Allow me a day, I will show the real picture.

  11. #26
    Join Date
    Nov 2011
    Location
    India
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    18

    SupportHub

    Ddos attack cannot be prevented 100%. You need to contact NOC to check this issue on router level also.

  12. #27
    Join Date
    Aug 2009
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    31
    Quote Originally Posted by SupportHub View Post
    Ddos attack cannot be prevented 100%. You need to contact NOC to check this issue on router level also.
    What is the average time to contact NOC, and to check the issue on router level.

  13. #28
    Join Date
    Aug 2009
    Posts
    31

    Thumbs down What a shameful reply

    I raised a Ticket on Thursday, 16 February 2012 1:19 PM about the data base error.

    After 3 days when not get any response from a very big hosting company "Hostgator" I hired some guys to check whats the problem going on.

    So I send a mail to to Hostgator to cease the work for sometime, then they replied me.


    Hello,

    I have ceased work, they walled the server that they are installing nginx at this time, which will likely help with load.

    Best regards,
    Andrew W.
    Linux Systems Administrator
    HostGator.com LLC
    http://support.hostgator.com

    which will likely help with load. What a shameful reply

  14. #29
    I suggest moving to a provider who specializes in ddos and yet is still affordable

    http://staminus.net/

  15. #30
    Join Date
    Aug 2009
    Posts
    31
    I want to take legal action against Hostgator, Is their any way ??

    Plz PM me.

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