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02-16-2012, 04:07 PM #1Newbie
- Join Date
- Sep 2011
- Posts
- 22
webhostingpad.com - awful support - awful response time (avg 2000ms)
Just a message on webhostingpad.com, have been hosting for a few month and use monitoring tools to check uptime and response time and i have to say that the response time is really bad avg over 2000ms which is awful.
When i complained to support they told me to read the fine prints when I signed up.
They make you sign for multiple years, but after 1 month they do not return any money even the unused months should you decide to cancel - which is not wrong in itself because its part of their terms but still disappointing.
Live support is rarely online and the people are rude.
Anyways a let down - should be avoided.
PS: if anyone know of a good shared host, with at least 200gb bandwidth/month please let me know.
Thank You
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02-16-2012, 05:28 PM #2Web Host Reviewer
- Join Date
- Feb 2006
- Location
- Kepler 62f
- Posts
- 16,703
$2/month for a 5 year term on a huge plan (or "unlimited") is a bit unreasonable to begin with. I'd have been mighty suspicious of that. While $2/month hosts can be excellent, I'd never sign up for more than 1 year at a time.
I think you need to re-evaluate your needs, and up your budget.
Carefully choose a better host.|| Need a good host?
|| See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
||
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02-16-2012, 07:34 PM #3Newbie
- Join Date
- Sep 2011
- Posts
- 22
You are right, I was actually on a 'Power Plan Plus' plan 6.99/month (1 Year) - they show you a 2/month plan, but then they up the price if one does not subscribe for 5 years. 1 year is the minimum.
Anyways my fault, better luck next time.
But just wanted to warn others that their hosting is crap
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02-16-2012, 05:58 PM #4Hello World
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- Nov 2009
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- /etc/my.cnf
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- 10,657
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02-16-2012, 07:29 PM #5Newbie
- Join Date
- Sep 2011
- Posts
- 22
In the US and EU, 5 nodes, 100 connections per node - I use the premium service from www.monitor.us
I'm using around 20 different hosts right now (for around 60 websites), and monitor all of them.
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02-17-2012, 04:27 AM #6Disabled
- Join Date
- Nov 2010
- Posts
- 2,564
If you never used their service before, it's not good to sign up for multiple years. But it's really bad they don't refund people for account cancellation.
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02-17-2012, 04:33 AM #7Junior Guru Wannabe
- Join Date
- Jan 2012
- Posts
- 84
I am sorry to hear your bad experience them.
What kind of site that need 200gb bandwidth/month you have there ?Newidhost.com - Cheap Hosting Solutions
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