hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Web Hosting : webhostingpad.com - awful support - awful response time (avg 2000ms)
Reply

Forum Jump

webhostingpad.com - awful support - awful response time (avg 2000ms)

Reply Post New Thread In Web Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old
Newbie
 
Join Date: Sep 2011
Posts: 15
Thumbs down

webhostingpad.com - awful support - awful response time (avg 2000ms)


Just a message on webhostingpad.com, have been hosting for a few month and use monitoring tools to check uptime and response time and i have to say that the response time is really bad avg over 2000ms which is awful.

When i complained to support they told me to read the fine prints when I signed up.

They make you sign for multiple years, but after 1 month they do not return any money even the unused months should you decide to cancel - which is not wrong in itself because its part of their terms but still disappointing.

Live support is rarely online and the people are rude.

Anyways a let down - should be avoided.

PS: if anyone know of a good shared host, with at least 200gb bandwidth/month please let me know.


Thank You



Sponsored Links
  #2  
Old
Web Host Reviewer
 
Join Date: Feb 2006
Location: Kepler 62F
Posts: 12,266
$2/month for a 5 year term on a huge plan (or "unlimited") is a bit unreasonable to begin with. I'd have been mighty suspicious of that. While $2/month hosts can be excellent, I'd never sign up for more than 1 year at a time.

I think you need to re-evaluate your needs, and up your budget.

Carefully choose a better host.

__________________
|| Need a good host?
|| See my Suggested Hosts List || New Editorial: HostGator Alternatives & Who is EIG?
||

  #3  
Old
Web Hosting Master
 
Join Date: Nov 2009
Location: /etc/my.cnf
Posts: 9,441
Quote:
Originally Posted by web18designer View Post
use monitoring tools to check uptime and response time and i have to say that the response time is really bad avg over 2000ms which is awful.
Where are the monitoring nodes located exactly?

Sponsored Links
  #4  
Old
Newbie
 
Join Date: Sep 2011
Posts: 15
In the US and EU, 5 nodes, 100 connections per node - I use the premium service from www.monitor.us

I'm using around 20 different hosts right now (for around 60 websites), and monitor all of them.

  #5  
Old
Newbie
 
Join Date: Sep 2011
Posts: 15
Quote:
Originally Posted by kpmedia View Post
$2/month for a 5 year term on a huge plan (or "unlimited") is a bit unreasonable to begin with. I'd have been mighty suspicious of that. While $2/month hosts can be excellent, I'd never sign up for more than 1 year at a time.

I think you need to re-evaluate your needs, and up your budget.

Carefully choose a better host.
You are right, I was actually on a 'Power Plan Plus' plan 6.99/month (1 Year) - they show you a 2/month plan, but then they up the price if one does not subscribe for 5 years. 1 year is the minimum.

Anyways my fault, better luck next time.

But just wanted to warn others that their hosting is crap

  #6  
Old
Disabled
 
Join Date: Nov 2010
Posts: 2,566
If you never used their service before, it's not good to sign up for multiple years. But it's really bad they don't refund people for account cancellation.

  #7  
Old
Junior Guru Wannabe
 
Join Date: Jan 2012
Posts: 80
I am sorry to hear your bad experience them.

What kind of site that need 200gb bandwidth/month you have there ?

__________________
█ Celebration of Our Success! Check out our site for something special at http://www.pakdehosting.com
All-in-one Wordpress Website , hosting, domain & management solution

Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Magmahost - Awful support jgclifton Web Hosting 28 07-03-2010 09:43 PM
Avg support ticket response time JoyceBabu VPS Hosting 11 12-03-2008 02:55 AM
Servage support awful?!! hayley2005 Web Hosting 12 11-10-2008 12:40 PM
Hostingplex Support Has Become Awful todd098 Web Hosting 15 07-15-2006 08:42 AM
ModernBill support is awful hycloud Ecommerce Hosting & Discussion 10 02-18-2004 08:59 PM

Related posts from TheWhir.com
Title Type Date Posted
Web Hosting Sales and Promos Roundup – October 17, 2014 Web Hosting News 2014-10-17 10:43:32
If OpenStack is so Great, Why Isn’t Everyone Using it? Web Hosting News 2014-09-18 12:18:57
Proofpoint Acquires Incident Response Automation Firm NetCitadel for $24M to Grow Cybersecurity Business Web Hosting News 2014-05-21 11:59:31
Attack Resolution Time Biggest Concern for Network Security Pros: Report Web Hosting News 2013-09-18 12:05:28
Cloud Plays Critical Role in NCOIC Disaster Response Demonstration Web Hosting News 2013-09-13 12:55:24


Tags
webhosting pad, webhostingpad, webhostingpad.com

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
WHT Host Brief Email:

We respect your privacy. We will never sell, rent, or give away your address to any outside party, ever.

Advertisement:
Web Hosting News:
WHT Membership
WHT Membership



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?