Web Hosting Talk : Web Hosting Main Forums : Dedicated Server : BQBackup setup time.

[dolphinaura]

How long does BQBackup generally take to setup accounts?

My former provider has gone missing, and its been five hours since my paypal subscription. I really, really need to get these backups done.

[bqinternet]

Originally Posted by dolphinaura

How long does BQBackup generally take to setup accounts?

My former provider has gone missing, and its been five hours since my paypal subscription. I really, really need to get these backups done.

Hi Gary,

As mentioned on the order confirmation page, we usually have it ready within 6 business hours. We're still on schedule, and should have it ready shortly.

If I knew you were in a hurry, I would have been glad to expedite it. Feel free to contact me directly at scott@bqinternet.com in the future, or you can email support@bqinternet.com.

[dolphinaura]

Originally Posted by bqinternet

Hi Gary,

As mentioned on the order confirmation page, we usually have it ready within 6 business hours. We're still on schedule, and should have it ready shortly.

If I knew you were in a hurry, I would have been glad to expedite it. Feel free to contact me directly at scott@bqinternet.com in the future, or you can email support@bqinternet.com.

Ah. I see.
Thanks!

[bqinternet]

Originally Posted by bqinternet

As mentioned on the order confirmation page, we usually have it ready within 6 business hours. We're still on schedule, and should have it ready shortly.

All set! Let me know if you have any questions about the welcome letter.

For other future customers reading this, if you make an order that you need to have ready extra quickly, please follow up immediately with sales@bqinternet.com so that we're aware of it.

[HostXNow]

Scott,

I've sent you a few emails and you haven't replied to any of them. I also sent you a PM on WHT the other day and you haven't replied to that either?

I remember last year when you used to reply within minutes/hours... not days...

Regards,
Chris

[HostXNow]

PS I noticed that in the control panel it is showing usage as "0" for all accounts...

[HostXNow]

Originally Posted by HostXNow

PS I noticed that in the control panel it is showing usage as "0" for all accounts...

Well all the data is still there. I guess there's an issue with the control panel...

Scott, please email me at chris (at) hostxnow.com

You must not be receiving emails from me for some reasons. I have no trouble sending email to anyone else. Maybe you have strong spam filter set up or something.

[bqinternet]

Hi Chris,

Originally Posted by HostXNow

I've sent you a few emails and you haven't replied to any of them.

I see that there's one email from last week that I missed. Since I had an older (replied to) message from you in the inbox, I didn't notice the new email. I apologize for the oversight.

Originally Posted by HostXNow

I also sent you a PM on WHT the other day and you haven't replied to that either?

I read WHT PMs maybe once or twice a week. It's definitely not an official contact method.

Originally Posted by HostXNow

Well all the data is still there. I guess there's an issue with the control panel...

We had to temporarily disable usage reporting to fix a quota bug in the operating system. It should be enabled again shortly.

I'll reply to the missed email now. Feel free to follow up at scott@bqinternet.com if you still have questions.

[sirius]

Originally Posted by bqinternet

Feel free to follow up at scott@bqinternet.com if you still have questions.

.... and with that: </thread>

Sirius