Results 1 to 4 of 4
-
02-10-2012, 02:27 PM #1Aspiring Evangelist
- Join Date
- Mar 2009
- Posts
- 439
Strange Email/A Record Puzzle - One Address Doesn't Get Contact Info
Hi,
(I had posted this in shared but got no replies -- admin can you please remove the post in the shared forum -- (http://www.webhostingtalk.com/showthread.php?t=1124494) -- Thanks!
I've got a standard PHP contact form that works great. I have two email addresses in the "sending" area of the form. One address always gets the contact requests but the other email doesn't - so it's not the script.
The only thing "special" about this website is that the email/MX is hosted on "server 1" and the www., @, and . (e.g the website) A records are all hosted on "server 2".
Assuming the domain name is www.mywebsite.com, the address that's having the issue is me@mywebsite.com. The other address the form sends information to is not in the "mywebsite.com" domain.
Is it possible that the website -- hosted on server 2 -- is having a hard time routing email to the me@mywebsite.com because the MX is hosted on "server 1"?
This one has me puzzled!
Thanks in advance for any help.
-RShort Hills Design, LLC - Comprehensive Website and Internet Marketing Solutions for Small Businesses and Healthcare Providers
www.shorthillsdesign.com
-
02-15-2012, 12:21 PM #2Web Hosting Master
- Join Date
- Mar 2010
- Location
- Upstate New York
- Posts
- 1,452
Are you setting a FROM and/or REPLY-TO with the email script? I could see that as one way to see if there's a 'bounce' reply on your me@mywebsite.com send.
████ John Rasri
████ Private Label Live Chat Provider For Resellers
████ GotLiveChat.com
████ White Label/Brand-able live chat software solutions
-
02-15-2012, 07:28 PM #3WHT Addict
- Join Date
- Aug 2011
- Location
- Vancouver, BC
- Posts
- 165
If you have access to the mail log on server1, you should be able to see why the messages are not accepted.
Another avenue is to use a debug mode with the script if possible, to see what's actually going on.vanVPS Hosting | Vancouver Canada KVM VPS | 100% Uptime SLA
[100Mbps Port] [Custom High Performance Solutions] [Secure Remote Console]
PEER 1's Fast Fiber Network | RAID10 | 2 x Gigabit Uplinks Per Node
http://vanvps.com
-
02-15-2012, 07:32 PM #4Web Hosting Master
- Join Date
- Apr 2004
- Location
- Pacific Palisades, CA
- Posts
- 3,641
Everyone take a look at the link he is referring to and ask yourself if you still want to participate in this thread
█ Collabora Hosting - Unlimited Windows and Linux Hosting
█ Web Security - VPS - Dedicated Servers
█ Cloud and Managed WordPress Hosting
█ Read how we do Unlimited Hosting at the Unlimited FAQ
Similar Threads
-
Someone is using my name, address, phone as contact info on their domain on Whois
By NeonRider in forum Domain NamesReplies: 92Last Post: 07-03-2012, 12:59 AM -
Strange Email/A Record Puzzle - One Address Doesn't Get Contact Info
By SHD David in forum Web HostingReplies: 12Last Post: 02-13-2012, 05:47 PM -
contact : email form or email address
By cnm72 in forum Running a Web Hosting BusinessReplies: 4Last Post: 04-13-2005, 01:06 PM -
How can you get in contact with someone who doesn't have whois info posted?
By CLKeenan in forum Domain NamesReplies: 9Last Post: 08-06-2004, 11:47 AM -
Transfering email/address book info
By jmvdigital in forum Web HostingReplies: 3Last Post: 06-11-2004, 03:11 PM